FREQUENCY Reviews 

281
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

First time ordering from Frequencyuk , very quick shipping , few days it was delivered , great quality clothing at good prices . Another company on my list to use again in the very near future

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing customer service fast delivery we only buy this brand for our boys now as quality is amazing good compared to other brands which we have had an has signs falling off

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lovely 3 piece tracksuit for 13 year old son. Good quality material and perfect fit. Struggle to find bottoms to fit him as he is tall but really slim. The waists are usually massive but Frequency l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Not the best quality material, good fit and look nice but wash terrible. I have 4 tshirts and all are full of bobbles and pulls after 1/2 washed. Wouldn't buy again Edit - Hi i reached out on 16... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Activewear winkel
  2. ook in
  3. Herenmode
  4. Kinderkleding
  5. Sportkledingwinkel
  6. Streetwearwinkel

Geschreven door het bedrijf

Frequency, born in the heart of Liverpool, is dedicated to providing premium, high-quality activewear for men and children, designed for performance and accessibility. We believe that everyone deserves access to exceptional activewear without compromising on affordability. Our mission extends beyond clothing; we strive to cultivate a vibrant, supportive community, leveraging the power of movement to enhance both physical and mental well-being. Rooted in our local heritage, we are committed to giving back to the Liverpool community that inspires us. We actively partner with vital organizations like Sean’s Place, championing men's mental health and fostering open conversations. Through regular community events, we aim to create inclusive spaces that promote wellness, connection, and resilience. Frequency is much more than just a brand; it’s a movement. We are driven by the belief that physical activity is a catalyst for positive change, empowering individuals to achieve their fullest potential. By providing durable, stylish, and attainable activewear, we enable our community to embrace an active lifestyle, fostering mental clarity, and building stronger, healthier lives, right here in Liverpool. We are dedicated to making a lasting, positive impact, one workout, one event, one community at a time. Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. Together, we can raise our FREQUENCY!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

281 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(281)

123 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I ordered some Christmas presents from…

I ordered some Christmas presents from Frequency in the Sale, the clothes are great quality and really affordable prices. I contacted Frequency to ask about availability on sizes and the response was really fast and they were so helpful.

24 november 2025
Review zonder uitnodiging
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Stephanie,

Thank you so much for sharing your lovely feedback! We are thrilled to hear that you are pleased with the quality and value of our products, and we are especially glad that our team was able to assist you quickly with your sizing questions.

Your support truly means a lot to us, and we can’t wait to welcome you back again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Ordered online

Ordered online, delivery was very fast. Ordered two for size cost me £11.25 to return one with Royal Mail recorded delivery and insurance 😔

21 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Matthew,

Thank you so much for taking the time to leave us a review we are really glad to hear that your order arrived quickly!

We are truly sorry to hear about the high return cost you encountered. Please rest assured that we are currently working on introducing a more convenient and cost-effective returns system to make this process much easier for our customers in the future.

Thank you again for your support and for sharing your feedback, it really helps us improve. We hope to welcome you back again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Unbelievable customer service - as ever!

Unbelievable customer service. CS team even checked in with me before despatching order!

Quality fit are perfect as always!

24 november 2025
Review zonder uitnodiging
Logo FREQUENCY

Antwoord van FREQUENCY

Hello,

Thank you so much for your kind words! We are thrilled to hear you are happy with the fit and quality, and that our team could provide a great experience. Your support means a lot to us, and we can’t wait to welcome you back again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Great

Very quick delivery.
Really like the fit/feel of the clothes

18 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Karl,

Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear that you are loving the fit and quality. Thank you for your continued support, we can’t wait to welcome you back again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Great service

Great service

17 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Thomas,

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our service! We can’t wait to have you shop with us again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Great products speedy delivery

Great products speedy delivery

17 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Paul,

Thank you so much for taking your time to leave us an amazing review! We are thrilled to hear that you love our products and that you received your order so fast! We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Beoordeeld met 1 van de 5 sterren

Still awaiting delivery by DPD

Still awaiting delivery by DPD! Attempted delivery Tuesday, tracking said delivery today every day since but parcel remains at DPD depot

17 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Ian,

We are really sorry to hear you haven’t received your parcel yet, we completely understand how frustrating this must be.

According to the tracking information, there were multiple delivery attempts made by our courier partner. That said, we know that delivery issues are inconvenient and we are here to help resolve this for you as quickly as possible. We have sent you an email to help resolve this directly and find the best solution for you, please check your inbox.

Your satisfaction is very important to us, and we would love the chance to make this right.

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Infant polar fleece

Ordered the navy polar fleece for my grandson absolutely love it, fits perfectly

11 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Elaine,

We really appreciate your kind words and support! We are so glad to hear that the fleece fits your grandson perfectly and that you love it. Thank you for choosing us, and we hope to see you shop with us again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

So happy with the quality of this outfit …

Bought the fleece top and trouser outfit for my 8 year old. So pleased with it, material is such good quality. Super fast delivery. Will definitely be buying more from this brand.

10 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Sophie,

Thank you so much for your lovely review! We are delighted to hear that your 8 year old is happy with the outfit. It’s wonderful to know the quality and speedy delivery met your expectations. We can't wait to welcome you back again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Fantastic company and really quick…

Fantastic company and really quick delivery

5 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello David,

Thank you so much for taking the time to leave us such a fantastic review! We are delighted to hear that you had a great experience with us and that your delivery arrived so quickly. We truly appreciate your support and can’t wait to welcome you back again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Great service

Website was easy to use and prompt service. Quality of the garments was 100%. Will be shopping here again. Love the points you can earn by buying.

14 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Trish,

Thank you so much for your wonderful feedback! We are thrilled to hear that you found our website easy to use. It’s great to know you are happy with the quality, that means a lot to us. We can’t wait to have you shop with us again!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Excellent service top quality clothing

Excellent service top quality clothing

19 november 2025
Review zonder uitnodiging
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Lee,

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our service and love the quality of our products. We can’t wait to have you shop with us again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Absolutely amazing quality wil be…

Absolutely amazing quality wil be ordering more

13 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Laura,

Thank you so much for your lovely feedback! We are delighted to hear that you are happy with the quality. We really appreciate your continued support and can’t wait to have you shop with us again!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Great quality and fit

Great quality and fit. Will definitely adding to my collection

23 oktober 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Tom,

Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear that you are loving the quality and fit. Thank you for your continued support, we can’t wait to welcome you back again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Easy to order fast delivery great…

Easy to order fast delivery great service

12 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Maria,

Thank you so much for taking your time to leave us an amazing review! We are thrilled to hear that you received your order so fast! We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Such good quality clothing I get all of…

Such good quality clothing I get all of my son’s clothes from here, the only brand that stays immaculate after lots of washes! Thank you

3 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Leanne,

Thank you so much for your kind words and continued support! We are happy to hear that you and your son love our products! We can't wait to welcome you back soon!

Kind regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Amazing quality

Amazing quality

10 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Leah,

Thank you so much for taking your time to leave us such an amazing review! We are happy to hear that you love the quality of our products. We can't wait to welcome you back soon!

Warm regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Fast delivery and quality gear will be…

Fast delivery and quality gear will be ordering again.

7 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Paul,

Thank you so much for taking the time to share your feedback! It’s amazing to hear that your delivery was fast and that you like the quality of our products. We truly appreciate your support and we can’t wait to welcome you back soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Always a great service and great…

Always a great service and great quality products

7 november 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Joe,

Thank you so much for your wonderful review! We are thrilled to hear that you always have a great experience with our service and love the quality of our products. Your continued support means a lot to us, and we can’t wait to have you shop with us again soon!

Best regards,

FREQUENCY

Beoordeeld met 5 van de 5 sterren

Fast reliable service

Fast reliable service

31 oktober 2025
Logo FREQUENCY

Antwoord van FREQUENCY

Hello Steven,

Thank you for your kind words! We are delighted to hear you were happy with our service. We really appreciate your support and we can't wait to welcome you back soon!

Best regards,

FREQUENCY

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