First time ordering from Frequencyuk , very quick shipping , few days it was delivered , great quality clothing at good prices . Another company on my list to use again in the very near future
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing customer service fast delivery we only buy this brand for our boys now as quality is amazing good compared to other brands which we have had an has signs falling off
Bedrijf heeft geantwoord
Lovely 3 piece tracksuit for 13 year old son. Good quality material and perfect fit. Struggle to find bottoms to fit him as he is tall but really slim. The waists are usually massive but Frequency l... Toon meer
Bedrijf heeft geantwoord
Not the best quality material, good fit and look nice but wash terrible. I have 4 tshirts and all are full of bobbles and pulls after 1/2 washed. Wouldn't buy again Edit - Hi i reached out on 16... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Frequency, born in the heart of Liverpool, is dedicated to providing premium, high-quality activewear for men and children, designed for performance and accessibility. We believe that everyone deserves access to exceptional activewear without compromising on affordability. Our mission extends beyond clothing; we strive to cultivate a vibrant, supportive community, leveraging the power of movement to enhance both physical and mental well-being. Rooted in our local heritage, we are committed to giving back to the Liverpool community that inspires us. We actively partner with vital organizations like Sean’s Place, championing men's mental health and fostering open conversations. Through regular community events, we aim to create inclusive spaces that promote wellness, connection, and resilience. Frequency is much more than just a brand; it’s a movement. We are driven by the belief that physical activity is a catalyst for positive change, empowering individuals to achieve their fullest potential. By providing durable, stylish, and attainable activewear, we enable our community to embrace an active lifestyle, fostering mental clarity, and building stronger, healthier lives, right here in Liverpool. We are dedicated to making a lasting, positive impact, one workout, one event, one community at a time. Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. Together, we can raise our FREQUENCY!
Contactgegevens
Verenigd Koninkrijk
- info@frequencyuk.co.uk
- frequencyuk.co.uk
4,7
Uitstekend
281 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast delivery
Fast delivery, tracksuit and t shirt are lovely quality and wash lovely too.
8 september 2025
Antwoord van FREQUENCY
Hello Annmarie,
Thank you so much for taking your time to leave us an amazing review! We are thrilled to hear that you love our products and that you received your order so fast! We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Antwoord van FREQUENCY
Hello Pete,
Thank you so much for your kind words! Great to hear you love how our clothes fit and that your delivery was fast! We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Antwoord van FREQUENCY
Hello Mark,
Thank you so much for taking your time to leave us such an amazing review! Great to hear that the delivery was efficient and fast! We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Antwoord van FREQUENCY
Hello Peter,
We are really sorry to hear you haven’t received your parcel yet, we completely understand how frustrating this must be.
According to the tracking information, there were multiple delivery attempts made by our courier partner, and the parcel is now on its way back to us. That said, we know that delivery issues are inconvenient and we are here to help resolve this for you as quickly as possible.
We have sent you an email to help resolve this directly and find the best solution for you, please check your inbox. Your satisfaction is very important to us, and we’d love the chance to make this right.
Best regards,
FREQUENCY
Antwoord van FREQUENCY
Hello William,
Thank you so much for taking the time to leave us a review! We are happy to hear that you love our products and service. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
I’ve only started shopping with…
I’ve only started shopping with frequency you Can get some really nice tops and other Things a bit more expensive than other places But I like frequency it depends what you want And how much you want to pay I would Recommend them.
1 september 2025
Antwoord van FREQUENCY
Hello Robert,
Thank you so much for your kind words! We are very happy to hear that you would recommend us and that you love our products. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Antwoord van FREQUENCY
Hello Carl,
Thank you so much for taking your time to leave us such an amazing review! Great to hear that you love the quality of our products and that the delivery was fast! We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Great Will be purchasing again
1 september 2025
Antwoord van FREQUENCY
Hello Bobby,
Thank you so much for your kind words! We truly value your support and are thrilled to have you as a part of our community. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Antwoord van FREQUENCY
Hello Kathryn,
Thank you so much for taking your time to leave us such an amazing review! Great to hear that you love the quality of our products and that our service was excellent! We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Great service good quality clothing
7 augustus 2025
Antwoord van FREQUENCY
Hello Michelle,
Thank you so much for taking the time to leave us such an amazing review! We are happy to hear that you love our service and products. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Frequency 5 star
Excellent service from start to finish. Best quality and fit on the clothes too
26 augustus 2025
Antwoord van FREQUENCY
Hello James,
Thank you so much for taking your time to leave us such an amazing review! Great to hear our service was excellent and that you love the quality of our products! We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Great fast delivery and the clothes are…
Great fast delivery and the clothes are comfortable. Decent price to
8 augustus 2025
Antwoord van FREQUENCY
Hello Gareth,
Thank you so much for your kind words! We are happy to hear that you love our products and prices. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
I was really disappointed that because…
I was really disappointed that because I wasn’t in on our delivery day that my items were automatically returned to the warehouse and I was issued a refund, but still had to pay £5 for the delivery that I never actually received.
When I questioned why they only tried to deliver it once, they said they weren’t sure why DPD had done that. I queried if I was to re- order and potentially miss my delivery again, would it go back to the warehouse again, they said yes.
7 augustus 2025
Antwoord van FREQUENCY
Hello Kelly,
We are so sorry to hear about your experience and apologise for any inconvenience caused. We will make sure to review these issues with the courier to help prevent similar issues in the future. Your feedback is appreciated and has been shared with the relevant team. If you do choose to place a new order, please let us know and we will do our best to help avoid a repeat of this issue.
Thank you again for bringing this to our attention.
Kind regards,
FREQUENCY
I got two short and tshirt sets from…
I got two short and tshirt sets from here, I’m usually fussy with the fits on some gym gear but these are spot on, and were delivered the morning after ordering them, so spot on 👍🏻
11 augustus 2025
Antwoord van FREQUENCY
Hello Lee,
Thank you so much for taking your time to leave us such an amazing review! Great to hear your delivery was fast and you love the quality of our products! We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Antwoord van FREQUENCY
Hello Andy,
Thank you so much for your kind words! We are very happy to hear that you would recommend us and that you love our products and service. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
My new favourite brand
My new favourite brand!
Quality is unreal and service always next level!
11 augustus 2025
Antwoord van FREQUENCY
Hello Chris,
Thank you so much for taking the time to leave us such an amazing review! We are happy to hear that you love our products and service. We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Not the best quality material
Not the best quality material, good fit and look nice but wash terrible. I have 4 tshirts and all are full of bobbles and pulls after 1/2 washed. Wouldn't buy again
Edit - Hi i reached out on 16/8 when i seen your reply on here, sent pictures and discription of the issues. Haven't had an email back.
Edit - received replacement items in the post, excellent customer service. Thanks for the replacements
8 augustus 2025
Antwoord van FREQUENCY
Hi Andy,
Thank you for taking the time to leave us a review and for sharing your feedback. We appreciate your loyalty with six orders, but we're sorry to hear about your experience with the T-shirts. Since you haven't contacted our customer service before, please know we're here to help and want to make things right. Could you please reach out to us directly so we can assist you with this issue and explore possible solutions? Your satisfaction is important to us.
Best regards,
FREQUENCY
Antwoord van FREQUENCY
Hello Ian,
Thank you so much for taking your time to leave us such an amazing review! We are happy to hear that you are pleased with the product and quick delivery! We can't wait to welcome you back soon!
Kind regards,
FREQUENCY
Lovely Material made well
Arrived so quickly and I was so impressed with the material. Will definitely order again!
28 juli 2025
Antwoord van FREQUENCY
Hello Linda,
Thank you so much for taking your time to leave us such an amazing review! Great to hear your delivery was fast and you love the quality of our products! We can't wait to welcome you back soon!
Best regards,
FREQUENCY
Always great service fast deliverys all…
Always great service fast deliverys all sizes are perfect for myself my son and my 2 year old grandson this is the best brand about 🥊🥊pingping
28 juli 2025
Antwoord van FREQUENCY
Hello J Edge,
Thank you so much for your kind words and continued support! We are happy to hear that you, your son and grandson love our products! We can't wait to welcome you back soon!
Kind regards,
FREQUENCY
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.