Being from the states I never get to try candy from across the pond. I saw the videos these guys put out online and decided I’d give it a try! The candy came in a very cool jar I’ve never seen before... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered over there to try new candy’s.. however I wrote them an email to see, where my order is but the email got back to me saying: the email doesn’t exist!!!! Until now 24.09 I still didn’t got m... Toon meer
The candy was good. I ordered 4.5 Kg. Of sweets but I received a 2 nd. bill about 29€ of import fees into Germany. I tried contacting support but no one answered and when I finally came through they b... Toon meer
Fast delivery, well packaged, and you can tell they are the best quality sweets, Thankyou I will be ordering again and again 😁
3,2
Gemiddeld
40 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered over there to try new…
I ordered over there to try new candy’s.. however I wrote them an email to see, where my order is but the email got back to me saying: the email doesn’t exist!!!!
Until now 24.09 I still didn’t got my package !
11 september 2023
Review zonder uitnodiging
Not good I had to pay extra after I’d…
Not good I had to pay extra after I’d already paid for my sweets and delivery as the sender hadn’t paid enough for postage.
29 januari 2023
I absolutely loved my candy
I absolutely loved my candy. It was flavorful and not stale. I got a good mix of all the candies I wanted to try for a pretty okay price. My favorite were the tropical drops.
27 januari 2023
The candy was good
The candy was good. I ordered 4.5 Kg. Of sweets but I received a 2 nd. bill about 29€ of import fees into Germany. I tried contacting support but no one answered and when I finally came through they basically told me "well we can't do anything about it." So yea.
16 januari 2023
Antwoord van FreshCopCandy
Hello Jeff,
Your order was dispatched 05/01 and unfortunately, the shipping method you chose is 'Economy Shipping' which is untracked, clearly stated for this option.
Kind regards
Never fully fulfilled my order and when…
Never fully fulfilled my order and when I asked them to all I got was nothing from them no help nothing never do business with them they are more then happy to take your mony and not send all what u have paid for
20 december 2022
Antwoord van FreshCopCandy
Hello Chris,
We have a record of many support emails helping you with your order.
The offer was 1x FREE Selection Box per customer as stated. Adding multiple selection boxes to your cart didn't change this offer. No payment was taken for the selection box as it was free, clearly stated on your receipt.
Kind regards.
Je n'ai jamais reçu mon colis
27 augustus 2022
US Customer
Being from the states I never get to try candy from across the pond. I saw the videos these guys put out online and decided I’d give it a try! The candy came in a very cool jar I’ve never seen before and was filled with a perfect mix of the candy I requested. 10/10 would recommend to a friend!
5 augustus 2022
Antwoord van FreshCopCandy
Awesome Ben! Glad you liked them :)
Not happy
The candy looked amazing and I was so excited after seeing some tik tok videos about them. I ordered 3 packages of watermelon mix, blue raspberry mix, and classic mix gummies and it took about a month to come which was expected since I live in America, but the classic mix 1 kg was all smashed and ruined everything melted into one big ball, and the other 2 bags had some stale and some of the gummies melted as well . When I emailed them about it they stated it wasn't there fault and if the candy melts or gets damaged they don't replace it or give refunds. I even sent them a picture with out the the candy bags opened to show them the damages and they emailed stating there was nothing they could do. That was a bummer regarding how much I paid for each bag and the delivery fee. I wouldn't order again all the candy gummies a week later all got really hard.
29 juni 2022
Review zonder uitnodiging
Antwoord van FreshCopCandy
Thanks Jacob :)
Delicious
Quick delivery. The sweets were delicious and packaging was lovely and kept it fresh.
4 mei 2022
Antwoord van FreshCopCandy
Thank you Stacey :)
I never get my order and the folow…
I never get my order and the folow number at the royle mail has no Informationen. I dont know where my order is and if I get my order now.
26 april 2022
Antwoord van FreshCopCandy
Hello Patrick,
Hope you are well, and thank you for your order.
We have just checked and can see that you haven't emailed us about these issues, so we will reach out to you! We do ask for all customers with any enquiries and/or issues to reach out to us via email to give us a chance to look into it and, where necessary, get the problem sorted!
Please keep an eye on your email inbox :)
Have a good day!
Love there sweets always well packaged…
Love there sweets always well packaged loads to choose from got some crisps to
6 april 2022
Antwoord van FreshCopCandy
Hi Aysha,
Thank you for leaving a review, we appreciate it!
Not even shipped to me
Not even shipped to me. Ordered and paid for expedited shipping. Tracked the package and when it said delivered and it wasn’t at the location. I looked and it wasn’t even send to the correct address actually it wasn’t send to the correct country. Emailed and never heard back, commented on Tik Tok as well. Hoping this gets resolved this was a gift for Valentine’s Day!
7 februari 2022
Antwoord van FreshCopCandy
Hello Aly,
Hope you are well and thank you for your order.
It seems you were sent the wrong tracking number, we emailed you with the correct tracking and the order was delivered 4 days after dispatch.
We hope you enjoyed your first order with us and any other feedback is greatly appreciated!
Kind regards,
FreshCopCandy
Sweets were amazing
Sweets were amazing, but the extra gifts in the box were both out of date 🙁 Would have been 5 stars otherwise.
7 februari 2022
Antwoord van FreshCopCandy
Good evening Tracey, thank you for your review! We threw some free extras in that are just past 'best before' date, as they are still completely fine to sell however, we would rather give them out for free to reduce waste. Here's some info https://www.food.gov.uk/safety-hygiene/best-before-and-use-by-dates
These sweets were fantastic
These sweets were fantastic! I loved them all I am defo ordering again!
Thank you guys
4 januari 2022
Antwoord van FreshCopCandy
Thank you so much!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.