Fresh Sends Reviews 

1.063
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have had the best experiences with Fresh Sends! I ordered a Mother's Day bouquet and another bouquet for my best friend, and both were absolutely beautiful! The customer service is also extremely ki... Toon meer

Beoordeeld met 1 van de 5 sterren

LATE DELIVERY ON VALENTINES DAY. This business does not take ownership over late deliveries. They'll tell you that it's the third party's fault. Despite having placed my order early January, my Valent... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

These jokers were the worst. I've waited two different days for deliveries that never showed up. I'm in Brooklyn, NY, they deliver through Fed Ex which is clearly a mistake. Run, don't walk, away from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My mother is going thru chemo and I wanted to brighten her day, she couldn't rave enough about the flowers :-) My mother and father both commented how fresh and colorful the bouquet was. Thank you for... Toon meer

Bedrijfsgegevens

  1. Bloemenbezorging

Geschreven door het bedrijf

Fresh Sends is setting out to freshen up the cookie-cutter gifting industry. No more cookie-cutter arrangements, no more arbitrary delivery fees, no more stale packaging, and no more scrolling through Yelp to find the best florist your recipient's city. With just two, ever changing bouquet options to choose from, Fresh Sends simplifies the buying process with an effortless online shopping experience that takes less than five minutes from start to finish. Say hi to your new go-to gifting brand!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(1.063)

6 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

It was supposed to arrive one day but…

It was supposed to arrive one day but it arrived 2 days later and the flowers wasn’t look fresh anymore, so disappointed I had to pay $75 for this garbage

11 juli 2021
Logo Fresh Sends

Antwoord van Fresh Sends

Hey there Tatan,

We're sorry to hear your flowers arrived late! We wish we could deliver all of our packages ourselves to ensure they arrive on time and in great condition but unfortunately, working with a third-party shipping partner, we have no control once the package leaves our hands. Shoot us an email to hello@freshsends.com and we will be sure to make it right!

Beoordeeld met 1 van de 5 sterren

Flowers never arrived

I was so excited about these flowers but the person I sent them to never received them. They were supposed to arrive by noon on Thursday but because of shipping delays they didn’t arrive until Friday. No one had to sign for them so I’m not sure where the delivery person left them but unfortunately they never were received ): They’ve been in the box a long time too and will probably not be as vibrant as expected if the package is ever found

10 juli 2021
Logo Fresh Sends

Antwoord van Fresh Sends

Hey there,

We're sorry to hear your flowers arrived late! We wish we could deliver all of our packages ourselves to ensure they arrive on time and in great condition but unfortunately, working with a third-party shipping partner, we have no control once the package leaves our hands. Shoot us an email to hello@freshsends.com and we will be sure to make it right!

Beoordeeld met 5 van de 5 sterren

Go To Flower Delivery Service

I’ve ordered these for all occasions! They have the most beautiful arrangements and I love the branding of this company! I will only use this service from now on.

10 juli 2021
Beoordeeld met 5 van de 5 sterren

Perfect Bouquet

The flowers were delivered and looked absolutely beautiful and fresh. The recipient was so happy and the card included was perfect. I will always order my flowers from Fresh Sends. 1800Flowers always screws my orders up!! Nice work and THANK YOU for making our day amazing!!

10 juli 2021
Beoordeeld met 1 van de 5 sterren

Not Delivered in time

The expected delivery was supposed to be Thursday, July 8 and they have yet to be delivered. To charge $25 for shipping and not get there in the time that is promised is not right. They have still not arrived and the longer it takes, the more wilted the flowers will get.

9 juli 2021
Logo Fresh Sends

Antwoord van Fresh Sends

Hey there,

We're sorry to hear your flowers arrived late! We wish we could deliver all of our packages ourselves to ensure they arrive on time and in great condition but unfortunately, working with a third-party shipping partner, we have no control once the package leaves our hands. Shoot us an email to hello@freshsends.com and we will be sure to make it right!

Beoordeeld met 5 van de 5 sterren

So Fresh

I was sending flowers to my boyfriends mom that I just met and it helped me to leave a good impression. The flowers were fresh and beautiful and I love the aspect of them sending a hand written note!

9 juli 2021
Beoordeeld met 3 van de 5 sterren

When I first received a Bouquet from…

When I first received a Bouquet from Fresh Sends as a gift - it was absolutely GORGEOUS!! I decided to treat myself to a subscription and unfortunately I was underwhelmed.

3 juli 2021
Logo Fresh Sends

Antwoord van Fresh Sends

Hey there Desiree,

We're so sorry to hear that your most recent Fresh Send was underwhelming! Shoot us an email to hello@freshsends.com and we will be sure to make it right for you.

All our best,
Fresh Sends Customer Experience

Beoordeeld met 5 van de 5 sterren

This was my first time using this…

This was my first time using this service, but it was on my granddaughter's birthday wish list. When ordering I made a careless error, and the help I received along with the ease with which the problem was handled were excellent. She just sent me a picture of the flowers, they are lovely; and she is thrilled - so a win/win for all...thank you again most sincerely for making it so easy to deal with and so helpful in correcting my error.

Regards,
Donna (Mimi) Del Re

3 juli 2021
Beoordeeld met 1 van de 5 sterren

My girlfriend had received the flowers…

My girlfriend had received the flowers but on had already rotten when she took them out to put them in a vase. I had also sent your instagram a dm about it and showed pictures.

3 juli 2021
Logo Fresh Sends

Antwoord van Fresh Sends

Hey there Kevin,

Oh no! Shoot us an email to hello@freshsends.com and we will be sure to make it right for you.

All our best,
Fresh Sends Customer Experience

Beoordeeld met 5 van de 5 sterren

Thank you Fresh Sends

Reliable, great service, great product. My wife received a beautiful bouquet of fresh flowers on the set delivery date. Excellent turn out. Will 100% buy from FreshSends again in the future. Thank You!!!!

3 juli 2021
Beoordeeld met 5 van de 5 sterren

So easy to send my mom flowers

So easy to send my mom flowers. She has sent me photos all along the process. She even 6 days later sent me photos thanking me for the b-day flowers and is amazed how beautiful and fresh they still look. Thanks Fresh Sends for making my mom's out of state b-day special.

28 juni 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Website was easy and pictures great

Website was easy and pictures great. We did not receive our order.

20 juni 2021
Logo Fresh Sends

Antwoord van Fresh Sends

Hey there!

Oh no!! Shoot us an email to hello@freshsends.com and we can help.

Looking forward to making it right for you!

Beoordeeld met 1 van de 5 sterren

Box was crushed along with flowers

When I received my package the box was crushed. The flowers inside had been crushed as well. This is unacceptable when you pay 25$ for shipping. Do better.

19 juni 2021
Logo Fresh Sends

Antwoord van Fresh Sends

Hey there Matthew,

Oh no! So sad to hear that your flowers got beat up during shipping. We wish we could deliver each of our packages ourselves to ensure they arrive on time and in great condition, but unfortunately, working with a third-party shipping partner we have no control once it leaves our hands. Shoot us an email to hello@freshsends.com and we'll be sure to make it right!

Beoordeeld met 3 van de 5 sterren

Love the concept but they are already…

Love the concept but they are already two days late and still haven’t arrived :(

19 juni 2021
Logo Fresh Sends

Antwoord van Fresh Sends

Hey there Emily,

We're so sorry your flowers are late! Shoot us an email to hello@freshsends.com and we can help.

Looking forward to making it right for you!

Beoordeeld met 4 van de 5 sterren

Great Support line

Fedex messed up the delivery but Freshsend support was more than willing to accommodate and help me out.

19 juni 2021
Logo Fresh Sends

Antwoord van Fresh Sends

Hey there Calvin,

Oh no! We're so sorry to hear about this. We respond to all emails within one business day so thanks for your patience over the weekend! We will be sure to make it right for you.

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