I received a very professional and empathetic service from these people. At my lowest ebb they helped me get organised, advised me and generally took a huge weight off my shoulders. Could not have... Toon meer
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Lees wat reviewers zeggen
I have used FSUK for a number of years and I have always received a great service and can recommend them to anyone who might need help and advise. My financial circumstances just recently changed and... Toon meer
Excellent service and a great company to assist settle debts. No pressure no hard sell. Professional advice given either by phone or WhatsApp. I will be dept free within the next few months having bee... Toon meer
Kind, helpful and non judgmental about my situation. Feel they are on my side and at the end of the phone whenever I need them. There is an annual review and they care only for my well being and makin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Fresh Start UK has provided expert debt advice to over 12,000 customers since 2009. We specialise in helping customers manage their debts and becoming debt-free. We are authorised and regulated by the Financial Conduct Authority and offer a range of solutions to deal with unsecured debts. We offer a friendly, fast and non-judgemental service.
Contactgegevens
Fourth Floor, 48-50 Lowgate, HU1 1EN, Hull, Verenigd Koninkrijk
- 01482 247999
- contactus@freshstartltd.com
- freshstartltd.com
4,9
Uitstekend
2K reviews
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This company amazing and very helpful…
This company amazing and very helpful to sort my financial issues
6 maart 2026
Fresh Start do all the heavy lifting.
Fresh Start do all the heavy lifting, making our annual review less of a pain than our previous management company.
6 maart 2026
Always being there if needed
Always being there if needed. Easy to contact, friendly when ringing in. Always replies to messages ,texts etc
6 maart 2026
With the help received
With the help received, I managed to put a DMP in place,I found it simple and easy and left me stress free. Now half way through the term of the DMP, has made me feel more relaxed and able to continue life more happily.
6 maart 2026
Honestly Best experience you will get…
Honestly Best experience you will get with an organisation. Their services help me immensely to sort out my financial situation and therefore I am truly grateful, I would definitely recommend them.
Regards
Z Brinis
21 mei 2025
Excellent service,please don’t be…
Excellent service,please don’t be afraid to ring them,they are great
5 maart 2026
Review zonder uitnodiging
Pleasant Experience
Tom was friendly knowledgeable and patient, explained everything clearly.
16 februari 2026
Review zonder uitnodiging
Antwoord van Fresh Start UK
Hi Lee. Thank you for taking the time to leave us a review.
We are sorry to hear that you feel unhappy about the service fee associated with your plan. We understand that fees are an important consideration when choosing the right solution for dealing with debt.
When a debt management plan is set up, any fees are explained during the assessment and form part of the agreement before the plan begins, with further details included in the documentation we provide. These fees cover the work involved in managing the plan on your behalf, including negotiating with creditors, distributing your monthly payments, and providing ongoing support while you work towards becoming debt free.
During the early stages of the plan the fees are slightly higher, before reducing after the initial setup period. If you would like to discuss this with us, please contact the team and we will be happy to review your account with you.
Thank you.
Efficient and Sympathetic members of staff
I found Fresh Start very efficient when dealing with any queries I had to ask of them. They were very efficient and dealt with my debtors knowing my circumstances in a sympathetic way and made sure I could pay a monthly contribution within my budget before agreeing to accept my monthly repayments.
12 februari 2026
Absolutely amazing support staff…
Absolutely amazing support staff Empathetic and experianced
11 februari 2026
Review zonder uitnodiging
Excellent service helpful
6 februari 2026
A simple way to get your out of control finances sorted in an affordable way
Tom was really helpful and non judgemental. Its such a relief knowing that im now on the right track to sort my finances out in an affordable way. A great service that has been easy and straight forward. I feel so much better now everything feels under control
2 februari 2026
Review zonder uitnodiging
a true honest company to deal with extremely helpful
we have been dealing with fresh start for a number of years.we have always found them pleasure to deal with .respectful throughout and extremely helpful.they will always listen to you if you have any problems either financially or any type of help that you may need.I would always recommend them to anybody that needs their type of help.once again thanks for all of your advise over the years dealing with fresh start
29 januari 2026
Antwoord van Fresh Start UK
Thank you so much for your kind and thoughtful review, Stan.
We're truly grateful for your continued trust over the years and so pleased to hear that you've consistently found our team respectful, helpful, and easy to talk to.
It means a lot to know that we've been able to support you not just financially, but in any way we can, and your recommendation is sincerely appreciated.
Thank you again for your kind words. We're always here if you need us.
Wishing you all the very best!
Continue support always keep updated on…
Continue support always keep updated on everything always at the end of the phone took away all my stress and worries over the years great company
21 januari 2026
Antwoord van Fresh Start UK
Thank you so much for your lovely review, Debbie.
We're truly grateful for your kind words and so pleased to hear that we've been able to support you over the years.
Knowing that we've helped ease your stress and been there whenever you needed us means a great deal to the whole team.
If you ever need anything in the future, we're always just a phone call away.
Wishing you all the very best!
Great keeps us sorted
13 januari 2026
Antwoord van Fresh Start UK
Thank you for your review, David.
We're really pleased to hear that you’ve found the service helpful in keeping everything on track.
If you ever need anything, we’re always here.
Wishing you all the best!
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