The policy continued to include my husband who Frontier knew and had acknowledged over a year ago had passed away in July 2025. I had been told to change any details that were in blue and incorrect... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What a breath of fresh air Frontier are. Ive been buying home insurance for 45 years and this has to be the clearest,easiest, and most comprehensive insurance portal I have ever used. Ive been able to... Toon meer
Really simple and doesn't feel like I am being caught out - such a bonus to be able to add on our large outbuilding in an affordable way. The online help was also really good and answered my questions... Toon meer
Previous changes kept dropping out from renewal quote. There are rebates from last policy but not seen how the refund occurs.
Bedrijfsgegevens
- Verzekeraar
- Fietsverzekeringsmaatschappij
- Gadgetverzekeringsmaatschappij
- Tussenpersoon voor woningverzekering
- Verhuurdersverzekeringsmaatschappij
Geschreven door het bedrijf
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Geschreven door het bedrijf
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Contactgegevens
1st Floor 5 St Helen’s Place, EC3A 6AB , London, Verenigd Koninkrijk
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
4,6
Uitstekend
16K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
i disliked the increased premium…
i disliked the increased premium because i havent claimed. plus i am in the UK so i would prefer to use the UK date format
2 september 2026
Antwoord van Frontier Home Insurance
Dear Mr Stuart White,
Thank you for taking the time to leave us a review. We’re sorry to hear you were disappointed with the increase in your premium.
We’ve recently received a new set of rates from our insurer partner, which means some premiums have increased, and in some cases quite significantly. These rates are based on the expected cost of claims using the most recent claims experience and analysis. We’ve done everything we can to limit any increases, and the renewal price offered is the best price currently available to us.
We can confirm that your renewal has been completed successfully. Thank you for choosing Frontier for another year, we really appreciate your continued custom.
Regarding the date format, we appreciate you bringing this to our attention. We have passed your feedback on to our Customer Experience Team for review. Feedback like this is really valuable to us, as it helps us identify where we can make improvements to our customers’ experience.
Thank you again for your feedback.
Kind regards
Cover Team
seems okay and straightforward
2 september 2026
Antwoord van Frontier Home Insurance
Dear Mrs Geeta Sikdar,
Thank you for your feedback.
We're pleased to hear you found the process straightforward.
We aim to make arranging and managing your insurance as simple and hassle free as possible, with clear information available throughout. We appreciate you taking the time to leave us a review.
Thank you for choosing Frontier.
Kind regards
Cover Team
Attention to empathic design evident
Attention to empathic design of the user interface is evident. Options are well expressed.
2 september 2026
Nice and Easy
Prompt notification by mail detailing required amount and date due. Letter contained comprehensive instructions of how to renew on line which were very straight forward. Website was simple, uncluttered and was very easy to renew the policy. Best of all, I received immediate confirmation that my policy had been renewed and full documentation would be sent to my e-mail address. Well done....
2 september 2026
Nothing more to add
2 september 2026
Easy to set up
2 september 2026
Really slick and simple website for…
Really slick and simple website for checking and amending details.
1 september 2026
the site was easy to use and a good…
the site was easy to use and a good quote - only a small increase from last year.
1 september 2026
quick and easy
1 september 2026
Straightforward website
Clear layout and with one exception easy to complete insurance application
1 september 2026
Great value insurer
There was a reduction in the renewal premium and it was very easy to renew. Frontier are great value for money
9 januari 2026
Quick and easy
1 september 2026
easy to renew
1 september 2026
Simple to complete forms
1 september 2026
Simple and straightforward website…
Simple and straightforward website making it simple to establish that the quite was excellent value.
31 augustus 2026
It was not as bad as it could have been
31 augustus 2026
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