Front Line Book Publishing Inc. Reviews 

Id give this company zero stars. Their lack of communication is horrible. Once their is an issue they dont answer their phone. They lie, and will steal your mo ey. Listen to others on here. I wish I would have. Luckily I just completed a chargeback. Never would I recomend them.

I was promised by the point of contact that there would be attention to detail, beautiful illustrations, websites and more. He passed me off to the project manager, who had limited understanding of the end goal. She forwarded emails from her “team” only for us to continue to go back and forth during the editing phase due to numerous errors. I asked a couple of times if AI was revising and editing my script. I began getting multiple calls about paying more than a thousand dollars for an ISBN number to publish my book, when the contract stated the fees were for completion of the entire project to get the book published. The front cover illustrations have been incorrect multiple times even with requests and directions for changes via the phone and email. I am still waiting for a return call from a supervisor.

Everything was going fine until I left town for a camping trip and was out of cell service so couldn't call or email. I emailed my project lady and the address is now undeliverable as well as the guy who was my first contact. I tried calling the main phone number and was instantly disconnected. I also emailed the info address but haven't heard back from that yet.

I had a very disappointing experience with this company for over eight months. It was impossible to get the corrected copy of the manuscript I sent them, which was only 10 pages. The person I spoke with kept assuring me that he was sending something out that day and I never got it. I made the mistake of paying them upfront. They did make a few corrections but ultimately I had to break off with them totally. I would not recommend them.

The procedure was easy and stress-free thanks to Frontline Book Publishing. Throughout my experience as a first time author their staff was helpful, professional, and accommodating.

This company is a scammer!
They owe me $150 for something I didn’t approve and they said they sent my money by editing a receipt which I know it was a fake receipt!
I hope you feel good with that money and I know you will go bankrupt soon!

Liars. They didn’t do anything they promised. Didn’t design the book cover. Didn’t put us on 20 websites—put us on 1! Nightmare editing process. All AI! Took 7 months to publish. Was promised six weeks by Thomas Marks. No notice at all for launch date—so missed all pre-sale promo & marketing ops. . Was promised a refund for half of what I pad from Chase—who claims he’s the owner. Didn’t happen. That was over a month ago! Have called him, Sarah Thomas, Thomas Marks and the office multiple times a day every day for a month. Lie after lie after lie. These people are liars and cheats. That do not deliver on anything they promise. Run from these liars!! Worst experience of my life dealing with these thieves.

Right from the beginning of the process with the initial phone call to get started revising my book, we were treated with professional respect and courtesy. Frontline understood the horrific problem with the prior company's incompetence. Those original manuscript files they sent into Amazon books were riddle with errors. Sarah W. and her team @FLW went over and above the time and energy used to revise the manuscript. They smoothed over ALL the errors that we requested/required in a timely manner. Sarah even helped to calm my frustration most writers seem to incur. Now that the new edition is live, she and her crew continue to help even after the fact that the job was completed esp.working to deleting the old version listed online along with correcting the listed pricing. Janet and I {my personal editor} highly recommend Sarah and Frontline Writers. Now it is time to celebrate our success with a toast popping a big bottle of Champaigne giving a huge thank you to those who polished our work, James and Janet