Javid at Fruidel has provided excellent customer service since we switched to them a couple of weeks ago. The transition has been smooth, and he has been helpful and responsive throughout. We've al... Toon meer
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Lees wat reviewers zeggen
After a conversation with your finance, I have been trying to contact you for almost a week now. Phone lines are unavailable, emails are being ignored. Voice messages not responded to. We have been... Toon meer
Excellent service from Javed Alimi Javed has been fantastic to deal with. He is always friendly, helpful and quick to respond to any requests or queries. He is professional, reliable and genui... Toon meer
We've been customers of Fruidel for some time and whenever I contact them I get a fast response. My contact Javed is easy to work with, answering any questions I have, taking care of any quality issue... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Nationwide Office Fruit and Milk Delivery Service. From farm to office, we prioritise ethical sourcing and sustainable practices to bring you the finest fruits and milk to your office or workplace.
Contactgegevens
Fruidel House, City Works Business Park, M11 2NB, Manchester, Verenigd Koninkrijk
- 0330 202 1200
- enquiries@fruidel.com
- fruidel.com
4,5
Uitstekend
359 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 54% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service
Great customer service. Prompt response and very helpful. Thanks Steve.
9 december 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Marta!
Thank you for your kind words! We’re glad to hear that Steve was prompt and helpful in providing great customer service.
We’re always here to support you!
Best regards,
Fruidel
Experience
Quick response to a request with no issues when dealing with Steve Lee Account Manager at Fruidel
6 december 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Cheryl!
Thank you for your lovely review! We’re delighted that Steve provided a quick and hassle-free experience.
Your satisfaction is so important to us!
Best regards,
Fruidel
prompt response to emails
Callum and Steve always there to assist and prompt in responding to my emails.
5 december 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Bertha!
Thank you for your thoughtful review! We’re so pleased to hear that both Callum and Steve have been prompt and helpful in assisting you.
We’re here to make everything as seamless as possible for you!
Best regards,
Fruidel
Fantastic customer service
Fantastic customer service. Did exactly as promised and quickly. Steve Lee was a pleasure to deal with.
5 december 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Linda!
Thank you for your fantastic review! We’re delighted to hear that Steve provided made your experience seamless.
Your kind words mean a lot to us, and we’re thrilled to have exceeded your expectations!
Best regards,
Fruidel
Very quick response to my order change
4 december 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi SH!
Thank you for your five-star review! We’re happy to hear you received such a quick response to your order change.
We’re committed to making things as simple and efficient as possible for you!
Best regards,
Fruidel
Steve was very helpful and resolved…
Steve was very helpful and resolved query quickly.
4 december 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Angie!
Thank you for your kind words! It’s wonderful to hear that Steve was able to resolve your query promptly.
Your satisfaction is our top priority, and we’re always here to help!
Best regards,
Fruidel
Steve was very helpful and resolved…
Steve was very helpful and resolved query quickly.
4 december 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Robert!
Thank you for your review! We’re delighted that Steve was so helpful in resolving your query quickly and efficiently.
We’re proud to deliver great customer service every time!
Best regards,
Fruidel
Antwoord van Fruidel
Hi Kate!
Thank you for your lovely review! We’re glad you found our team prompt and understanding.
Your feedback is invaluable - if there is anything we can do to earn that extra star, do please let us know!
Best regards,
Fruidel
Consistently high standard of product
Consistently high standard of product; adaptable and overall a great service. Ask for Callum!
3 december 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Sarah!
Thank you for your glowing review! We’re thrilled to hear that you’re consistently impressed by the quality of our products and service.
It’s great to know Callum has made such a positive impact - we agree with you that he’s a superstar!
Best regards,
Fruidel
Steve always provide me with great and…
Steve always provide me with great and personalised service and he is always very helpful when I need any help with the company orders.
Great in recommendations.
3 december 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Marta!
Thank you for your wonderful review! We’re so pleased to hear that Steve made a difference for your company's unique orders.
Your satisfaction is our priority, and we’re always here to help!
Best regards,
Fruidel
Great Service
The service we have received has been great. Everything runs smoothly and we have had no issues. Callum Roberts our Account Manager is a very nice, helpful and knowledgeable individual.
3 december 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Donna!
Thank you for your kind words! It’s great to hear that everything has been running smoothly and that Callum has handled your orders expertly.
We’re delighted to support your office with great service!
Best regards,
Fruidel
Fruidel understand their clients
Our account is managed with a dedicated person (Callum Roberts) who keeps in good touch with us. There has never been any pressure, they understand our needs and never try to upsell things we dont need. On the rare occasion there has ever been an issue or a date needing changed, it is taken care of efficiently and quickly by Callum who looks after us.
1 juli 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Pamela!
Thank you for your fantastic review! We’re thrilled to hear that Callum has gone above and beyond in managing your account.
We pride ourselves on meeting your needs without unnecessary pressure - your satisfaction is our success!
Best regards,
Fruidel
Steve was very helpful and friendly
Steve was very helpful and friendly. Understood the business needs and has left me feeling confident in knowing I can reach out for support for any assistance required.
29 november 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Kieran!
Thank you for the great review! We’re delighted to hear that Steve was helpful and friendly. Hearing he took the time to understand your business needs is exactly what we aim to do!
We’re always here to provide support whenever you need it.
Best regards,
Fruidel
Thanks Callum
Callum is always helpful when I'm making adjustments to adjustments to my orders. He was very helpful in providing us with not just fruit but waters and healthy snacks too! Thanks Callum
27 november 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Meghan!
Thank you for your kind words! We’re so glad Callum could help you with your orders and provide your office with the ultimate nourishment!
We appreciate your continued trust in us.
Best regards,
Fruidel
Callum is very helpful and get the job…
Callum is very helpful and get the job don't quickly and actions anything I ask him to do. A well deserved part of the team.
28 november 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Janet!
Thank you for the lovely feedback! We’re happy to hear that Callum has been so helpful and efficient in getting things done quickly.
We agree with you - he’s a crucial cog in our team!
Best regards,
Fruidel
Callum Roberts
Callum is a great account manager, very helpful and always replies quickly. We are very satisfied with the service we receive from Fruidel Manchester. Deliveries always on time and good quality produce received.
29 november 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi!
Thank you so much for your kind words! We’re thrilled to hear that Callum has been a great account manager for you and your deliveries are always on time with fresh, quality produce.
We’ll make sure to pass on your feedback to him!
Best regards,
Fruidel
Proactive & helpful
Steve Lee was attentive and clear in his communication. Helpfully sorting our delivery dates ahead of time for the festive period.
28 november 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi!
Thank you for the positive feedback! We’re glad to hear that Steve was proactive and clear in arranging your festive deliveries.
We always aim to make things easier for our customers - thank you for trusting us to fuel your office!
Best regards,
Fruidel
Becky from Fuidel is great
Becky from Fuidel is great.
She has resolved my inquiry in no time.
Thank you.
28 november 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi Indre,
Thank you for the great review! We’re so happy to hear that Becky was able to resolve your inquiry quickly. We’ll be sure to pass your kind words along to her!
Best regards,
Fruidel
Fruidel are fantastic and the fruit is…
Fruidel are fantastic and the fruit is really fresh, we have moved from their competitor and have no regrets!
Best satsuma someone had ever tasted in their life!
27 november 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hey!
Thank you for the fantastic feedback! We're so glad you’ve made the switch to Fruidel and are enjoying the fresh fruit.
We’ll be sure to keep up the quality and service, and we’re delighted to hear you loved the satsumas!
Best regards,
Fruidel
Excellent Customer Service
Callum Roberts was very helpful with my issues, sorted everything out for me straight away.
27 november 2024
Review zonder uitnodiging
Antwoord van Fruidel
Hi!
Thank you for your review! We’re glad Callum could help resolve your issues quickly.
We always strive to provide fast and efficient service. Thank you for trusting us with your brightening your day!
Best regards,
Fruidel
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