Flagship One, Inc. Reviews 13.040

Mr. Carl R. was super helpful and professional throughout the process of my order. He assisted me a lot on the programming, and called me multiple times for updates and to check on how it was going. When the car computer arrived and I got it installed, it worked perfectly.

I ordered a ECU from this business and before committing to buy, I stated that I was in a time sensitive situation with my car sitting at the mechanics shop. I was told that the ECU would be programmed and shipped out in 2-8 days, but If I'd leave a review, the rep would make sure to escalate the order. Well...It's been over 3 weeks with literally zero communication from this company. No phone calls, no email, nothing. I called earlier this week to stress my frustration and promised to have an update within 24-48hrs because they had to do "extra programming" (a bunch of crap they tell everyone apparently). Guess what....nothing. Absolutely terrible customer service. Needless to say my car has been stuck at my mechanic for over a month and now I'm being threatened with storage charges, which I can't complain about because my car is blocking valuable company space for a month now. This has been the absolute worst experience ever and I'm starting to think I've been scammed. Buyer beware.

Carmel has reached out to me every step of the way, keeping me informed of the status of my order. Great experience!

HennessyM did a wonderful job giving me directions on the best course for my truck PCM he was quick to answer all my questions thank you HennessyM

Chris d was very helpful! Thanks!

Ranjet C. was extremely knowledgeable and helpful about the product I needed. I look forward to purchasing from Flagship One, Inc. again. Thanks

Thank you Daniel C for calling and giving me updates on my order and when i was shipped out. Great process and explained the warranty on product

Great service 10/10 i recommend Ericson B very helpful n fast response

Bryan T was very helpful with all information and part knowledge.

I really think you could have taken the time to put a coat of paint on it . Didn't think it would look as used as it does.have Install it. Hope it doesn't work like it looks.I'm going have to paint it myself first.

Very helpful customer service, quick easy fast service, prices great also.

Very helpful

Asuncion is doing a good job good customer services

great transaction worked great and we are super happy with the ecm. no programming was needed. plug and play worked out perfecly. thanks for the call back and 10+ for follow up. ENAI was great on the phone.

Mary in customer service

I had a return on a PCM that was no fault to Flagship one and had NO issues at all from beginning to end on the return, very satisfied with Flagship and their team