⭐ 1 Star – Requesting a proper review across both accounts
I have had a very frustrating experience with FundedX across two separate accounts, both involving payout issues, and I am now seeking a fair and transparent re-evaluation.
On the first account, a payout was rejected due to a “15 tick scalp rule” breach following a soft breach over a weekend. This occurred during a period where trading conditions were impacted, and the trade was closed due to system conditions. While I understand rules must be followed, this appeared to be a technical edge case rather than intentional misuse.
On the second account, my payout was rejected for “account sharing.”
To be completely clear across both accounts:
- I am the only person who has ever accessed or traded on them
- All activity was conducted from a single device
- My trading behaviour is consistent, structured, and reflects a single-user strategy
In the second case, the decision appears to have been based solely on multiple IP addresses. This was due to using a mobile connection and travel eSIM, which can route through different locations — something that does not indicate multiple users.
Despite explaining this in detail and requesting a proper review, no evidence was provided of:
- Multiple devices
- Simultaneous access
- Conflicting trading behaviour
I also followed up regarding the status of my appeal and was informed that the Risk team handles a high volume of messages. However, after waiting beyond the expected response timeframe, I have still not received a meaningful reply.
Across both situations, what concerns me is the reliance on technical or edge-case factors rather than a full evaluation of trading behaviour and context.
I remain open to resolving this professionally and would welcome FundedX to review both accounts again with full context.
I would appreciate a response from the team to address this matter properly.
2 april 2026
Review zonder uitnodiging