Furbo Pet Camera Reviews 108

My old Furbo would not connect to WiFi. Thoroughly investigated using technical support. Although my device was out of warranty I was given a discount on a replacement which arrived promptly. The original device was 5 years old so very satisfied with the service I received.

Very happy with the service

Great camera and customer service . Really helped with my dogs anxiety whilst I pop out

While the camera works well the constant subscriptions and automatic subscription sign ups are disgraceful. An expensive camera that is the same exact as my k mart one, but with a lot more money put into marketing and useless subscription based products that do not enhance the product at all.

Excellent products and customer service. Highly recommended

It’s great, I love that I can see my dog when I’m not in, it’s reassuring to watch her relaxed. She loves the food dispenser and goes to sit by the Furbo when she here’s it make a noise, waiting for her treat. Getting the notifications is great and I love that it will play calming music if she’s barking for too long and then gives a treat when she’s stopped

This gives a complete peace of mind if you have leave your pet for a while, you can see how they are doing in most areas with the 360.

Furbo Nanny is a poor experience and utter waste of money. I wish I'd seen the reviews here before purchasing. The app thinks everything but my cat, is a cat. Whether that's me, a sofa pillow or an object in my coffee table. Don't waste your money

J’ai trois caméras à la maison comme ça je peux toujours surveiller mon chien Malki
J’adore recevoir les notifications pour voir ce qu’il fait !
Assez pratique pour l’occuper ou pour lui envoyer les friandises quand je vois qu’il s’ennuie

Absoluter Horror!!!
Ich habe eine cam bestellt und die Lieferung dazu nicht erhalten.
Der Support ist immer ein bot.
Ich werde nun Käuferschutz einreichen.

We recently purchased the furbo 360° large camera and we absolutely love it. It's been the best doggy camera we've ever purchased. It has so many great features, like the alerts of unusual behaviour, the opportunity to capture cute pictures of your fur baby and the treat tossing is genius. This feature is particularly good to help my dog stop barking when we aren't home. We would absolutely recommend this product to our friends with pets. It gives us peace of mind when we aren't able to be home. Really pleased with our purchase!

pésimo servicio al cliente, llevan 10 días sin poder lograr enviar mi pedido, dicen que mi dirección no la pueden poner en su sistema, pero en cualquier lado si deja, amazon , mercado libre , ebay, etc etc.

No solo han tardado en enviarlo, tuve yo que estar mandando correos , por qué si no lo hubiese hecho, nunca hubiese yo sido notificado de los hechos, sigo en espera y no dan ninguna respuesta clara, si van a comprar compren por amazon o algo así, no con ellos, PÉSIMO

The onboarding and purchasing experience should be a warning as to how bad their product is.

They will not allow you to buy more than 2, they don't include a charger (and don't tell you that till after you order) and the one they insist you buy is out of stock.

Their support will blame you for all their problems. The software is buggy as hell as well. A vibe coded app would do better.

Absolutely horrible. Setup is a nightmare. The app is extremely limited. Instructions do not match reality. Everything about it is designed to force you into a subscription. Hate it. Furbo Mini 360.

J'ai acheté une caméra Furbo il y a 4 ans. La caméra est fixe. Donc le prix est très élevé pour une caméra qui n'est pas à 360°. La caméra est peu utile si le chien n'est pas dans l'angle de la caméra.
Et la connexion avec le wi fi fonctionne très mal : la caméra se déconnecte TOUT LE TEMPS du wi fi.
La distribution des croquettes fonctionne bien et mon chien est content. Je regrette l'achat de cette caméra dont le prix est beaucoup trop élevé juste pour lancer des Friandises à mon chien.

AWFUL. Do not buy. I purchased a furbo in July 25 and had a free trial for furbo nanny. Absolutely loved it and didn’t know how I had ever lived without it. Would have paid for a subscription without a doubt. Then on the day that my free trial ended I started to receive LOADS of notifications saying that my dog was barking when I knew she wasn’t (I was at home with her). This has continued ever since. I contacted them in August 25 and I’m still going back and forth with them now. They claim that the sensitivity is higher when you don’t have the subscription to alert you to your dog barking. I have countered this by asking them how this makes any sense. You can’t watch back videos when you don’t have the subscription, so say you’re at work in a meeting, you come out of the meeting to see 8 barking notifications. This is obviously quite concerning, but you can’t go back to view the clips without paying!!! It’s a complete and utter scam. I didn’t have a single false notification whilst I had the free trial, all of it was completely accurate. Then the day the trial ended I was suddenly getting sometimes 50 notifications a day. I sent multiple videos to them so they could see that there was just a very low tv volume in the background. All they did was deny any wrongdoing and claim that it was the TV setting the notifications off. If that’s the case then what an absolute rubbish device! What is the point of that? I need to know when my DOG is barking, not when someone sneezes or when there’s a small bit of chatter in the room. They’re trying to tell me that it can’t distinguish between a dog’s bark and a human’s cough, but when you pay for the subscription it can (and it genuinely was when I had the free trial) distinguishing between my dog barking, howling, crying etc. I would never pay for the subscription now after learning that it’s a complete scam and I urge you to read this before buying a furbo. I am going to get rid of mine as it’s virtually just a piece of junk now.

This product is a scam, it says all over the product page and internet that it doesn't require subscription for basic features but thats not true! I got the 360 dog camera and check on the sales page that it doesn't need a sub but it's not till you setup the app that it tells you that you need a sub for all features!!

I’ve been very happy with the camera. And the Nanny is interesting 🤨. Very happy with it. Wish it fit more treats than it does but it’s still cool to be able to say “hey fur baby here’s a treat!”

The Furbo is absolutely awful, please save your money. It worked ok for less than a week and now has great difficulty connecting to the app. The app doesn't load anything and on the rate occasion it does it crashes within seconds.

I mostly don't get notifications but when I do they're always 20-30 minutes after the activity. When I try to dispense a treat it either doesn't load or makes the squeaky noise to alert the dog that a treat is coming and then crashes before dispensing it.

I really wish I'd read reviews before ordering it as this seems to be a very common experience.

Please please save your money.