Good quality furniture. The dining table and chairs we purchased look really good and seem to be well made - we enjoy using them. The area where improvements could be made with this website is with th... Toon meer
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Lees wat reviewers zeggen
This is a top notch company. Such good customer service. Messages answered immediately uk friendly people. Ordered 5 heavy bits. Such quality and style. Nothing flimsy here. Unfortunately had to ret... Toon meer
Bedrijf heeft geantwoord
Great communication from the company, really friendly and helpful. We ordered a bed and mirror to match and they’re beautiful! Both items seem of really good quality and work perfectly in my daughter’... Toon meer
Bedrijf heeft geantwoord
Delivery was prompt and order intact as alot of foam protection, sorry not environmentally friendly. I order the hall set by tetbury with wicker baskets. The hanging shelf storage with 3 baskets had 2... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Contactgegevens
20 High Street, HR9 5BZ, Ross-on-Wye, Verenigd Koninkrijk
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4,7
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely first class Company
Absolutely first class Company. From order to brilliant speedy delivery everything just perfect and with no effort. Packaging was excellent too. Thank you. Would very, very highly recommend purchasing from this Company. 🌟🌟🌟🌟🌟🌟🌟🌟🌟
26 april 2026
Good quality furniture
Good quality furniture. The dining table and chairs we purchased look really good and seem to be well made - we enjoy using them. The area where improvements could be made with this website is with the delivery - we had minimal information given about when to expect our items and then the deliveries were made on 2 separate days for some strange reason.
28 maart 2026
Perfect
I highly recommend this company. Everything was perfect from start to finish. Fantastic customer service, very polite and respectful delivery drivers. Very good quality furniture at reasonable prices.
14 mei 2026
Review zonder uitnodiging
Extremely efficient service from both…
Extremely efficient service from both customer services and the delivery teams. Very impressive.
21 april 2026
Brilliant delivery and on time
The delivery and on time. Lads delivering we very good even took in into the bedroom for me.
21 april 2026
Quality of furniture and speed of delivery excellent
Lovely quality piece of furniture and very fast delivery.
Would heartedly recommend this company.
20 april 2026
Ordered wardrobe on 4th March
Ordered wardrobe on 4th March. Arrived 1st May 26 with assembly assured. Two attempts at assembly but each time they couldn,t do. Both times they did,nt have any tools. Waiting for a third attempt on Monday 11th May. Very upset Been without a wardrobe for over two months now. See what happens Monday
4 maart 2026
Review zonder uitnodiging
Antwoord van furniture.co.uk
Good Afternoon Susan,
Thank you for taking the time to leave us a review.
We sincerely apologise for the delay to your order, which was unfortunately due to our Juliette Triple Wardrobes in White being temporarily out of stock. Whilst we did offer the option to cancel and receive a full refund, we truly appreciate your patience in choosing to wait for the item to return to stock despite the extended 8-week lead time.
We are pleased to hear that the assembly has now been successfully completed and that your wardrobe is in place and ready to be enjoyed.
Once again, please accept our apologies for the inconvenience caused by the delay. If there is anything further we can assist you with, please do not hesitate to get in touch.
Warm regards,
Angharad
Super!
Great communication from the company, really friendly and helpful. We ordered a bed and mirror to match and they’re beautiful! Both items seem of really good quality and work perfectly in my daughter’s room - she’s delighted!
14 april 2026
Antwoord van furniture.co.uk
Thank you for your lovely review! We’re delighted to hear that you were happy with the communication and service from our team.
It’s wonderful to know that the bed and matching mirror look beautiful in your daughter’s room and that she’s delighted with them. We’re so pleased you’re happy with the quality of both items.
Thank you again for your support, and we hope to see you again in the future.
Kind regards,
The Furniture.co.uk Team
Quality Always Sells
A very easy-to-use site, great selection and found exactly what I was looking for at a good price in the sale. Good communication throughout transaction and delivered at exactly time and day given.
12 april 2026
Antwoord van furniture.co.uk
Thank you for your wonderful review! We’re so pleased to hear that you found our website easy to use and were able to find exactly what you were looking for at a great price.
It’s also fantastic to know that you were happy with the communication and delivery service throughout your order experience. We really appreciate your support and hope you enjoy your furniture for many years to come.
Kind regards,
The Furniture.co.uk Team
Good design but delivery and assembly tricky
I very much like the dresser I bought although there is a blemish on the interior of it.
Delivery men wouldn’t bring it beyond the front door.
I was very lucky in having a neighbour who helped move it to the back of my flat. Very disconcerted by the HUGE amount of packaging wrapping the dresser which was a nightmare to dispose of…. Acres and acres of cardboard and polystyrene.
On balance I’m pleased with the look and function of it, but it would be good if the company or delivery firm could arrange for better assistance with positioning such a large piece of very expensive furniture and also taking away all the packaging.
7 april 2026
Antwoord van furniture.co.uk
hank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the look and functionality of your dresser overall.
However, we’re sorry to hear about the blemish on the interior and the difficulties you experienced with the delivery and packaging disposal. We understand how frustrating this must have been, especially with such a large piece of furniture. Your comments regarding assistance with positioning items and the removal of packaging are greatly appreciated and will be passed on to both our team and delivery partners for review.
We truly value your feedback as it helps us improve both our products and service for future customers.
Kind regards,
The Furniture.co.uk Team
Absolutely gorgeous furniture
Absolutely gorgeous furniture, really well made. Really solid. New dressing table looks so beautiful. Will be back!
9 april 2026
Antwoord van furniture.co.uk
Thank you so much for your lovely review! We’re delighted to hear that you’re pleased with the quality and craftsmanship of your furniture, and that your new dressing table looks beautiful in your home.
We really appreciate your support and look forward to welcoming you back again in the future.
Kind regards,
The Furniture.co.uk Team
French 6 draw dresser
Excellent quality and service. Small issue with the product phoned customer services and sorted out straight away item posted to rectify the issue would recomend this company.
5 april 2026
Antwoord van furniture.co.uk
Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with the quality and service, and that our customer service team was able to resolve the issue quickly for you. Your recommendation means a lot to us.
Kind regards,
The Furniture.co.uk Team
Antwoord van furniture.co.uk
Would buy from them again .
Thank you for your great feedback! We’re delighted to hear you’re happy with your item and that the delivery and time slot suited you well. We really appreciate your support and look forward to serving you again in the future.
Kind regards,
The Furniture.co.uk Team
Fully Assembled and Looks Premium
I’m really happy with this purchase. The furniture arrived fully assembled, which made things so much easier. For the price, the quality and overall look exceeded my expectations. Definitely a great value for money.
3 april 2026
Antwoord van furniture.co.uk
Thank you for your lovely feedback! We’re delighted to hear that you’re so happy with your purchase and that the fully assembled delivery made things easier for you. It’s great to know the quality and look exceeded your expectations, that’s exactly what we aim for.
Kind regards,
The Furniture.co.uk Team
Delivery was really quick and all the…
Delivery was really quick and all the packaging removed and display cabinet assembled. When the top part of the display unit was found to be missing some paint, the item was replaced by the following week without any fuss or problem. Highly recommend this retailer.
31 maart 2026
Antwoord van furniture.co.uk
Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with the quick delivery, assembly service, and packaging removal.
It’s especially great to know that our team was able to resolve the issue with the display cabinet promptly and without hassle, that’s exactly the level of service we strive to provide.
We truly appreciate your recommendation and your support. Enjoy your new furniture!
Kind regards,
Furniture.co.uk
This is a top notch company
This is a top notch company. Such good customer service. Messages answered immediately uk friendly people. Ordered 5 heavy bits. Such quality and style. Nothing flimsy here.
Unfortunately had to return as didn't fit into space. My error. They collected with Such efficiency and politeness. Considering my fault.
Cannot recommended highly enough. Thankyou
4 april 2026
Review zonder uitnodiging
Antwoord van furniture.co.uk
Thank you so much for your fantastic feedback! We're delighted to hear that you had such a positive experience with our customer service team and that you were pleased with the quality and style of the furniture.
We completely understand that sometimes things don’t fit as planned, and we're glad our team could make the return process smooth, efficient, and hassle-free for you.
Your kind words and recommendation mean a great deal to us, thank you again for your support!
Kind regards,
Furniture.co.uk
Great product and great customer…
Great product and great customer service. Have used this company several times now and have always been really pleased with the furniture
3 maart 2026
Antwoord van furniture.co.uk
Thank you for your continued support and for taking the time to share your experience! We're delighted to hear that you’ve been consistently pleased with both our furniture and customer service.
It means a lot to us that you’ve chosen to shop with us multiple times, we truly appreciate your loyalty.
Kind regards,
Furniture.co.uk
Great service ,delivery guys great,only…
Great service ,delivery guys great,only problem we’re having at this moment in time is that we are trying to order another Florence Kitchen Sideboard and you won’t except payment,please help thank you
31 maart 2026
Antwoord van furniture.co.uk
Thank you for your kind feedback! We're really pleased to hear you were happy with the service and delivery team.
We’re sorry to hear you’re having trouble placing another order for the Florence Kitchen Sideboar, this certainly isn’t the experience we want for our customers. Please could you get in touch with our customer service team so we can look into the issue and help you complete your purchase as quickly as possible?
Thank you for your patience, and we’ll be happy to assist you.
Kind regards,
Furniture.co.uk
Solid and Sturdy
Display cabinet dresser and matching kitchen sideboard cabinet, were solid and sturdy.
Chose as both were fully assembled, apart from attaching the top and bottom part of dresser. Unfortunately, the holes didn't line up so needed to re-drill holes.
So not quite 5 stars.
Beautiful sage green colour.
Overall, very pleased.
7 april 2026
Antwoord van furniture.co.uk
Thank you for taking the time to share your feedback! We're delighted to hear that you’re pleased with the solid build, design, and beautiful sage green finish of your display cabinet dresser and matching sideboard.
We’re sorry to hear about the issue with the alignment during assembly—that’s certainly not ideal, and we appreciate you bringing it to our attention. Your comments help us improve both our products and customer experience.
Overall, we’re really glad you’re happy with your furniture and thank you again for your support.
Kind regards,
Furniture.co.uk
Antwoord van furniture.co.uk
Thank you for your lovely feedback! We're so pleased to hear your item arrived on time, was well packaged, and that you’re happy with the assembly and overall quality.
We really appreciate your support and hope you enjoy your new furniture.
Kind regards,
Furniture.co.uk
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