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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Drawdown -overall drawdown LIMIT harsh one (every traded will fail at some stage) my story brought 5k two & 10k one account one 5k lost due to sllppage 10 k lost due to overall draw down li... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really great prop firm ready to help passionate traders get funded. The prop firm got reasonable spreads with no slippage and great customer support. Especially Victoria is really great, friendly and... Toon meer

Beoordeeld met 1 van de 5 sterren

This platform is more like a Scammer. They are giving offers to attract more people and but after passing through evaluation or 2 Challange phase and KYC completed they don't provide funded or Expert... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

in support chat no any agent available only chat bot available. no timely answer from support. I HAVE BUY INSTANT ACCOUNT PAYMENT RECEIVE BUT NEED KYC VERIFICATION BUT VERIFICATION LINK NOT WORKING. t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Onderwijsinstelling

Geschreven door het bedrijf

Founded in 2023, FXCI is an established financial institution dedicated to providing funding for traders worldwide. The company has proudly announced the launch of an innovative funding program, which involves the careful selection of disciplined and consistent traders, granting them support and access to the institution's capital. The company realizes that lack of access to funds is one of the biggest barriers for those who want to hit the next level of trading. With a mission to find as many talented traders as possible who can trade their capital, FXCI has successfully empowered over 3,000 traders since its launch.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

137 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,9

Alle reviews

(137)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I want to inform all traders that I…

I want to inform all traders that I passed their P2 too but they didn't give me account because of money management team said you are risky for us and their risk management team said. Also, it is not written in the roll that you have to use Lord Size, they have cheated me in the name of money management and they can do this to you too. May Allah protect them.When you people pass their PTO account and say you are lucky for us, they will tell you to take back your fee, which causes us a lot of loss because we have worked so hard. Hoi hoti hai ap inse child they don't have any money management role but still they say money management team has refused to give account.These people are not even worth one star, but we have to click one star, that's why we have given one star.

15 december 2024
Review zonder uitnodiging
Logo FXCI

Antwoord van FXCI

Dear Client,

Thank you for sharing your feedback regarding your experience with our prop firm. We appreciate the time you took to express your concerns and regret any frustration you may have encountered.

Our Risk Management and Money Management teams carefully review each trader’s performance and overall level of risk. Although you passed certain aspects of our evaluation process, the results of our analysis indicated a trading approach that exceeded our acceptable risk parameters. Consequently, we could not proceed with providing you a funded account.

Please note that our guidelines concerning trading activities can be found here:
https://help.fxci.com/what-activities-violate-the-rules/
However, these rules are not exhaustive. We strongly encourage all traders to familiarize themselves with our risk policies to ensure a fair and compliant trading experience for everyone.

We understand the time and effort you invested. Should you wish to discuss this matter further or require additional clarification, please feel free to reach out to our Support Team. We value your input and remain committed to improving our services for all our clients.

Sincerely,
FXCI Support Team

Beoordeeld met 1 van de 5 sterren

Big scam?

Challenge phase went very well. Up until this point also very good experience with FXCI.
However…
I passed my challenge on the 11th of December. All the address verification etc was successful so I just needed to sign the contract at this point before I would receive my live 100k account.
They say this takes 24-48 hours but sometimes up to 4 days. After 4 days I didn’t receive anything so I messaged them and got a quick reply that said I would receive it on/before the 20th of December.

It is now the 20th of December, evening time, and I didn’t receive anything. If I receive my contract and live account today or tomorrow I would change my experience to 4-5 stars because I understand things can get busy and if you are communicative about it, it is no problem.

But fail to follow up on promises and you quickly lose ALL trust.

20 december 2024
Review zonder uitnodiging
Logo FXCI

Antwoord van FXCI

Dear Yorick,

Thank you for sharing your experience with us. We understand the importance of clear and timely communication, and we apologize for any inconvenience caused by the delay.

After you successfully completed the Challenge phase, our Risk Management team determined that your account would require unique trading conditions in accordance with our internal guidelines. Recognizing that these conditions might not align with your initial expectations, we offered you two resolution options. Per your preference, you chose to receive a full refund of your challenge fee.

We appreciate your cooperation throughout this process and are glad we could address your concerns in a satisfactory manner. If you have any further questions or need assistance in the future, please feel free to get in touch.

Sincerely,
FXCI Support Team

Beoordeeld met 1 van de 5 sterren

Just my honest comment

$1700 commission for opening a 5lot WTI trade plus the spread!!! So my daily loss limit pretty much blown up just by the commission of a single trade alone. I was speechless! Bank robbery is better than this. Just my honest comment, STAY FAR AWAY from fxci. Don't just look for cheap accounts. Just understand there are reasons behind cheap account offers. Choose a prop firm who is already stable and have good reputation about payouts

13 december 2024
Logo FXCI

Antwoord van FXCI

Dear Client,

Thank you for sharing your honest comment and concerns. We respect every trader’s right to choose a firm that best aligns with their goals and expectations. At our prop firm, we strive to maintain a transparent, fair, and open environment for our clients—regardless of account size or pricing.

We understand that “cheap” offers might raise questions, which is why we believe in clear guidelines, comprehensive support, and consistent payout processes. Our approach is designed to ensure accessibility for traders at all levels, while still upholding rigorous risk management and sustainable business practices.

We always encourage potential clients to research thoroughly, compare different firms, and reach out for further details if something seems unclear. If you or any other trader would like more information about our track record, payout policies, or the reasoning behind our account structures, please feel free to contact us directly. We welcome every opportunity to clarify our processes and demonstrate our commitment to integrity.

Thank you again for taking the time to provide feedback. Should you have any additional questions or concerns, we are here to help.

Sincerely,
FXCI Support Team

Beoordeeld met 5 van de 5 sterren

It's very smooth

17 december 2024
Logo FXCI

Antwoord van FXCI

Dear Naveed,

Thank you so much for sharing your positive feedback! We’re delighted to know you found your experience “very smooth.” Our team is committed to providing a seamless and user-friendly environment for all traders. Should you have any suggestions or questions, please feel free to reach out to us anytime. We look forward to continuing to meet—and exceed—your expectations!

Sincerely,
FXCI Support Team

Beoordeeld met 5 van de 5 sterren

I think the whole experience with the…

I think the whole experience with the prop firm is great, this is my first time trading with CTrader but it’s not that bad. Adjusting was quite easy. I’d say my experience is good

10 november 2024
Logo FXCI

Antwoord van FXCI

Thank you so much for your positive feedback! We are truly delighted to hear that you had a great experience with our services. Your satisfaction means the world to us, and it's wonderful to know that we could meet your expectations.

At FXCi, we strive to provide the best possible experience for our customers, and your kind words motivate us to continue our efforts. We appreciate your trust in us and look forward to supporting you in the future.

Best regards,
FXCi

Beoordeeld met 1 van de 5 sterren

INTERVIEW ON PURPOSE SUP SLOW

Support slow I passed phase 1 and 2 they do to me an interview on PURPOSE then they said me decline account someone else using it like an excuse so they don t give me the live account.

6 november 2024
Review zonder uitnodiging
Logo FXCI

Antwoord van FXCI

Thank you for your feedback. We understand your disappointment regarding the denial of your live account due to the use of different IP addresses. We strive to maintain a secure trading environment, and our policies are designed to protect all our users.

While we appreciate your understanding of our guidelines, it's important for us to uphold these rules to ensure the integrity of the trading experience. If you have any further questions or would like additional clarification, please don't hesitate to reach out.

Best regards,
FXCi

Beoordeeld met 4 van de 5 sterren

i finally got my live account after worried that i wasnt gonna get it but they eventually came through

Well initially this review was a 1 star cos i passed a challenge and i didnt get my account but i later got the contract and im already trading with the live account. That is a good one and i am changing this to a 5 star. I hope everything goes well from here. Cant wait to make my first withdrawal in next 14days

29 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast payout, best prop firm

I won a 5K account from weekly streaming giveaway, and I passed both phase 1 and phase 2 in a single day. I can still trade even during major news events. I use FXCI cTrader, and it never freezes unless it’s updating. I requested a payout via bank wire, and it was processed in less than 3 working days. Their customer service is super responsive, both on their website and on Discord.

1 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect!

A very excellent prop firm with perfect trading conditions.

I recommend 💜😌

13 augustus 2024
Review zonder uitnodiging
Logo FXCI

Antwoord van FXCI

Thank you, Michael! We're delighted to hear you're having a great experience with our firm.

Happy trading!

Beoordeeld met 4 van de 5 sterren

New but amazing

The Platform & interface is amazing. It's been sailing from the beginning.. only wish they could add a pips calculator either on the trade site or platform

8 augustus 2024
Logo FXCI

Antwoord van FXCI

Your positive feedback puts a smile on our faces. Thank you!
Please get in touch with our support team to describe your idea in detail. We hope to hear from you soon.

Beoordeeld met 5 van de 5 sterren

Awesome prop

Awesome prop

11 augustus 2024
Logo FXCI

Antwoord van FXCI

Thanks a lot for your positive review! We're happy to hear you're enjoying trading with us, George.

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