Gacoo Reviews 59

Total of 6 separate orders
2 were correct
1 wrong size sent on 1 item
1 order never turned up
( 2 x personalised kids England Shirts )
2 orders delivered with one item missing
(1 kids, 1 adult )
I’m owed 4 tops or £100+ refund.
Sent over 10 emails, they have not replied to one
Says on website they are based in Manchester
Items are coming from China
Looks like I’ve lost my money and my grandchildren have lost tops

Do not use this site take your money but don't send goods absolutely disgusting and the website should be shut down . Bank trying to get my money back through the fraud team DO NOT BUY from them !

2 orders never received. Ordered for Christmas. 1 email on chasing day delayed. Nothing on other order. SCAM SITE

This comany should be shut down i ordered a football top and it was not same meterile and not the uk size i wanted so I sent it back to were they said in December and it got to the depo because tracked it and they says we still dont have it and want give me my money back and I keep emailing and get 0 back rip off scam

Don't order i order a top on christmas day for my son and it still hasn't arrived, ive emailed everyday since the middle of February and never got a response.

I ordered a football top for my husband on the 5th Feb have yet to receive it.E-mailed the company no response!

Scam website I have ordered 2 football kits and have not received the items. Do not waste your money.

Absolutely should be stopped from.selling. My order has not turned up a long time after the time i was told.
I've tried contacting them.but no response and after reading these reviews im not holding out much hope

Was drawn to competitively priced rugby shirts and ordered two. I had an email confirmation straight away but nothing since. I checked the order progress via PayPal only to discover that I supposedly took delivery of two pairs of safety boots! This site is a massive scam. I have reported the site to Google.

I was so worried after I ordered with these reviews. But I have to say had the product within the time frame and the quality is excellent for the price I paid.
One Very happy son, thank you

SCAM COMPANY! Do not buy!
Stoke City top ordered and paid for (£34.99) on the 10th January 2026. It has been 6 weeks and I have received nothing. Emailed customer services and didn’t receive a reply. Next time I’ll check trust pilot first!

DO NOT ORDER. I ordered in January and my jersey still hasn’t arrived. I’ve tried emailing them everyday with no response! Scam company.

Don't buy from these scammers, nothing arrived, beware !!!! How this company can get away with this is beyond me.

I have bought an item the 4th of january. I never received it. I lost the money and I tried to contact them about 5 times, to get a refund and they never answered me.

Dont buy anything

AVOID.
Dreadfull communication ordered in Dec still not received won't answer my e.mails and NO phone to ring

It took 6 weeks for my delivery and was missing a top,they won't respond back to my emails. ÀVOID

Order not recieved after 8 weeks
No reply too emails etc ..
DO NOT BUY ANYTHING OFF THIS SCAM

When I first used this website in early December 2025, I could find no reviews either positive or negative. I did uncover that they have the correct web authentication and certification, but also only recently incorporated, I decided to proceed with my purchase, impressed with their supposed value. Big mistake!

I have not received the goods, nor any attempt at a refund or even a credit to use at a later date.

This website is a scam, doo not give them your money.

I ordered a rugby shirt and was told 2 to 7 day delivery. The company was called Cakoo.co.uk So far and after sending emails nothing. No rugby shirt and no communication but obviously money has been taken. They shouldn't be allowed to trade. DO NOT BUY FROM THIS COMPANY.

Ordered item, delivery was expected in reasonable time scale however it has been over this time scale significantly and has still not been delivered. Contact form and two emails sent to chase this up but I have had no response or update.
Communication has been extremely poor