Gap 360 Reviews 26

First part of my sons trip was amazing but definately not worth the money as didn't secure any work absolute oz and would of been better planning trip himself as it's alot harder than people say to secure work.

Thai adventure 25 days -

First of all, I would like to say that our tour guide, Patrick, was incredible. He really did make the tour what it was. He is very friendly, and took the time to get to know everyone individually. He deserves all the recognition in the world for his work. 10/10.

The people I met were also amazing and without them i really dont think id have stayed (im not the only one who has said this either, and some members did infact leave early).

Now for the tour itself and gap360 mpre broadly... the activities and accomodation were significantly below the standard I (and many others in the group) expected for the cost of the tour.

Many of the hostels had ants in the beds, the rooms often had mosquitos with no nets and we often had no hot water to shower in. In one hostel, we had large towels as blankets. There is no excuse for this whatsoever, backpacking or not.

The "home stay" led to a number of group members wanting to leave the tour early. It was muddy, with no flushing toilets, no drinking water and no toilet paper available. There was a bird in our room, a stray dog that came in, and we were not even provided with a pillow. We spent the day there with nothing to do other than "explore the village", but there was really nothing to see other than animals sadly tied up unable to move freely.

The trip's included activities were often free if not very cheap and whilst I understand gap360 need to make a profit, the tour in no way reflects the cost.

Other group members who had done tours with other well known companies stated that this tour and the accomodation/activities provided were by far the worst they had ever experienced despite this tour costing substantially more than others.

When we raised concerns with gap360 during the tour, they did not make any changes in order to make people feel better or provide any support whatsoever. Their response stated that it was a backpacking trip and hence, consisted of hostels but there are many hostels that are of much better standard than many of those we stayed in.

It is also worth mentioning that whilst some lunches and breakfasts were included, these were often extremly limited, basic and ridden with flies meaning we had to buy our own.

We did of course visit some beautiful places, and made memories to last a lifetime, but sadly much of the accomodation and lack of included quality activities meant that lots of us were left feeling disappointed and like we had not got to explore the places we visited properly.

There were some good activity options, provided by our tour guide, which we were grateful for but these were not included and tended to be the more pricey ones.

All in all, I would not recommend gap360 for this tour. I really wish I could I say it was an incredible experience but quite frankly it was substandard. I'll be going with other well known companies in future

I've been on the 25 day Thai adventure lead by Kung. I made some incredible memories and friends I can't wait to see again. Definitely recommended.

DISGRACEFUL MISLEADING SALES TEAM. My son is stuck in south america having been sold a trekking holiday where he would be with people his own age only to find they have put him in an hotel room with a 71 year old man. Wrong on so many levels. We were promised a young persons holiday and most of the group are 40+ with quite a few OAPs. They repeatedly gushed about what a great time he would have, meeting people his own age...their words, not mine, and the only near to his age person 26 is on a different trip to him. When he asked to be put in a different room to the elderly man, they refused. We now have to find him somewhere safe to stay and try to repair his holiday as he can not trek with OAPs Ridicul;ous. And this company promote themselves as gap year travel experts.2

DO NOT USE THIS COMPANY
IF YOU ARE A PARENT AND YOU HAPPEN TO READ THIS REVIEW DO NOT USE.
MY DAUGHTER IS THE OTHER SIDE OF THE WORLD, ON HER OWN AND HAS CRIED EVERY DAY, STUCK IN SPIDER INFESTED HOSTELS, CHANGED THE ITINERARY, NO FOOD INCLUDED, FALSE ADVERTISINGRIGHT THERE. ABSOLUTELY APPALLING. WE ARE MOST DEFINITELY LOOKING IN TO CONTACTING TRAVEL BODIES. I HAVE NEVER BEEN SO DISGUSTED, INCENSED, WORRIED.....SCAMMERS. TRIP COST US ALL WE HAD, WITH INSURANCE AND EXTRAS WE HAD TO PAY FOR JUST SHY OF £6K.
DO NOT BOOK WITH THESE PEOPLE.
GOD I HOPE PEOPLE SEE THIS

Gap 360 is definitely a great company when it comes to travel opportunities! They have an unbelievable range of adventures all over the world all year round to offer.

However I have had 2 separate experiences with Gap 360 - 1 where my trip had to be postponed very close to the time I was due to go meaning I could not rearrange with my work and I couldn’t attend the trip. I was issued a full refund.
My second encounter was more recent and only my deposit was paid and then due to a big change in circumstance I was unable to follow through with the trip.
I will not be refunded the £199 for the deposit- I understand companies have policies in place to protect themselves and I I was aware of their refund policy before booking however, to have let them know I needed to cancel months in advance I personally think not being even partially refunded for the deposit it’s unreasonable.

This is just my personal opinion, I thought it was worthwhile including this in my review in case other people don’t realise you WONT get your deposit back if you can for whatever reason not attend your trip. like I said before I do understand companies have to have policies in place it is simply my views on the matter.