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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

If I could give it zero stars, I would. I ordered some Easter items from them back in March. They still have not arrived. When I contacted customer service, I was told that I could not cancel my order... Toon meer

Beoordeeld met 1 van de 5 sterren

Wish I could rate it a -1, because this company runs a total scam. I blame myself for not checking the reviews before ordering 😡 Ordered 3/3/26. Numerous updates as to shipping. Supposedly arrived i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

No instructions provided. And took a long time to arrive. Almost missed the graduation.

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

We aim to find amazing and unique products with good quality and affordable price, and support other artisan makers.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

46 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 69% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

If I could give it zero stars

If I could give it zero stars, I would. I ordered some Easter items from them back in March. They still have not arrived. When I contacted customer service, I was told that I could not cancel my order because the shipment had already cleared customs. I was promised delivery within 10 business days. I HAVE STILL NOT RECEIVED THE DELIVERY. I spent almost $100 on items that I will never receive and they will not issue a refund. DO NOT TRUST THIS SITE/ SELLER!

8 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just right!

I could wear my hair the way I wanted and I didn’t have to worry if I was going to lose my cap. Thank you!

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never received my Gardenerk order

I ordered Easter bunnies for my grandkids on March 18,2026 and have never received them I spent $63.28 for them. As of today I have not received them. The Gardenerk company promised to resend the order when I contacted them in early April. They never did resend them and now they will not respond to me at all. It’s a total scam. Do not order from them!

18 maart 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

Hi, we sincerely apologize for the terrible shopping experience you had.
We feel really sorry that we failed to keep our reship promise and neglected your messages.
Please send your order number and relevant details to our mailbox support@gardenerk.com. We will verify your payment of $63.28 right away, and redelivery to settle your issue properly.
Best regards
Gardenerk Support Team

Beoordeeld met 1 van de 5 sterren

Wish I could rate it a -1

Wish I could rate it a -1, because this company runs a total scam. I blame myself for not checking the reviews before ordering 😡
Ordered 3/3/26. Numerous updates as to shipping. Supposedly arrived in Sioux Falls 4/1. Shipment hasn’t moved since. Gardenerk first said they would reship, new shipment never arrived. Won’t issue a refund. Sent a different tracking # that goes nowhere. Gardenerk should be renamed Gardenerk.

31 maart 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We are extremely sorry to leave you such a terrible impression. We take your complaint seriously.
Please share your order information via private message or email support@gardenerk.com. We will check your order immediately and try our best to resolve the problem fairly.

Beoordeeld met 1 van de 5 sterren

I also ordered Easter gifts for my…

I also ordered Easter gifts for my son’s family and nothing ever received! The support email keeps sending a tracking number that says still in transit but Easter has long since passed. This company is at best a JOKE but more likely a scam.

8 maart 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We sincerely apologize for the frustrating situation and your unsatisfactory shopping experience.
We notice the tracking status stays in transit while the festival has ended. Please send your order numbers to support@gardenerk.com. We will promptly investigate the logistics status and work out a reasonable solution for you.
Best regards
Gardenerk Support Team

Beoordeeld met 1 van de 5 sterren

Wish I had read reviews first!

I ordered Easter gifts for my grandkids on February 24, 2026--spending more than $164. The gifts never arrived. When I contact Gardenerk they tell me my products are still being shipped. Easter is long past. Buyer beware. This company IS NOT LEGIT.

24 februari 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We are truly sorry for your disappointing experience. We understand how upset you are as the gifts failed to arrive after the holiday.
Please submit your order details to support@gardenerk.com. We will thoroughly check your shipment status and arrange proper settlement for you.
Best regards
Gardenerk Support Team

Beoordeeld met 1 van de 5 sterren

Would give it a negative star if I could

Horrible delivery, Still waiting on an order I placed the first of March. Last update on where it was, April 8th.

2 maart 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We sincerely apologize for the prolonged delivery delay and your unpleasant experience.
Please send your order number to support@gardenerk.com. We will immediately trace the parcel and sort out a satisfying solution for you.
Best regards
Gardenerk Support Team

Beoordeeld met 1 van de 5 sterren

Ordered Easter gifts in early March

Ordered Easter gifts in early March. They overcharged my PayPal, but did correct the error. It is now 5 weeks later- 2 weeks after Easter- and gifts still not delivered!

Caution with this company!
I am filing a dispute with Paypal

17 maart 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We sincerely apologize for the overcharging mistake and lengthy delivery delay that brought you great trouble.
We fully respect your rights and choices. Kindly send your order details to support@gardenerk.com. We will look into your order urgently and communicate properly to resolve the matter.
Best regards
Gardenerk Support Team

Beoordeeld met 1 van de 5 sterren

SCAM !! If I could rate a zero I would

If I could rate a zero I would.
COMPLETE SCAM website. Expensive hidden shipping costs and the merchandise never comes.
They claim delivered although tracking says order was not delivered. And forget about getting any customer service after the fact.
Google first before using- known scam site

17 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give a negative 5 review I…

If I could give a negative 5 review I would.
I placed an order February 18th 2026 and never received a tracking or response I have tried to cancel my order several times and received auto response emails.

This is the worst online purchase experience I have ever had.!!!

16 april 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We are deeply sorry for your bad experience and misunderstandings.
We take your feedback seriously. Please send your order information to support@gardenerk.com. We will verify the shipping status and related charges, and communicate with you actively to settle your concerns.
Best regards
Gardenerk Support Team

Beoordeeld met 1 van de 5 sterren

Bought my kids an easter present and it…

Bought my kids an easter present and it never arrived. This is a scam website. It's a shame as I was counting on this as their easter gift and because of these losers my kids didn't get an easter gift.

5 maart 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We sincerely apologize that your order never arrived and ruined your kids' Easter surprise.
Please provide your order details via email support@gardenerk.com. We will check the parcel situation right away and offer proper solutions for you.
Best regards
Gardenerk Support Team

Beoordeeld met 1 van de 5 sterren

Ordered 2 items on March 2, it is April 13, still not here

Ordered 2 items on March 2, 2026. The items were intended as Easter gifts. Contacted the company multiple times starting March 25, 2026, asking for a refund. They insisted it was in process and they could not issue a refund. I repeatedly requested tracking information. It was provided, but completely in Chinese. It is now April 13, 2026, and the tracking information they provided still shows on a map that the item in in China. This is a scam. I am working with my payment service to get a refund. DO NOT BUY FROM THIS COMPANY!!

2 maart 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

Ordered 2 items on March 2, 2026. The items were intended as Easter gifts. Contacted the company multiple times starting March 25, 2026, asking for a refund. They insisted it was in process and they could not issue a refund. I repeatedly requested tracking information. It was provided, but completely in Chinese. It is now April 13, 2026, and the tracking information they provided still shows on a map that the item in in China. This is a scam. I am working with my payment service to get a refund. DO NOT BUY FROM THIS COMPANY!!

Beoordeeld met 1 van de 5 sterren

I order a vehicle care kit from…

I order a vehicle care kit from Gardenerk via an ad on Facebook back in February. The tracking showed that it came from the Czech Republic. It’s now April. I finally emailed to ask why my order was stuck in Denver. I then got an email back with a separate tracking URL saying that the product was already delivered and then gave me a tracking number, saying to check with my post office or if my neighbors had signed for it.

The tracking number wasn’t a post office tracking number and my neighbors had not given me any package. Now I’m getting no replies to my emails.

This company is nothing but swindlers. And screw Facebook for giving this company a platform!

26 februari 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

I order a vehicle care kit from Gardenerk via an ad on Facebook back in February. The tracking showed that it came from the Czech Republic. It’s now April. I finally emailed to ask why my order was stuck in Denver. I then got an email back with a separate tracking URL saying that the product was already delivered and then gave me a tracking number, saying to check with my post office or if my neighbors had signed for it.

The tracking number wasn’t a post office tracking number and my neighbors had not given me any package. Now I’m getting no replies to my emails.

This company is nothing but swindlers. And screw Facebook for giving this company a platform!

Beoordeeld met 1 van de 5 sterren

This place is a scam

This place is a scam. Never received item, they won’t refund my money, claiming they are re-sending the item but I no longer want it because it was to be an Easter gift. I completely doubt they sent or will send the item. I wish I had researched them before placing an order.

3 april 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We are truly sorry for the messy logistics situation and lack of follow-up replies.
We realize you still haven't received your parcel despite the claimed delivery status. Please send your order details and related correspondence to support@gardenerk.com. We will verify the delivery facts and resolve your problem as soon as possible.
Best regards
Gardenerk Support Team

Beoordeeld met 1 van de 5 sterren

This company is the worst

This company is the worst. Never received what I bought. Would not order anything from them.

1 maart 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We apologize for failing to deliver your goods and bringing you a bad experience.
Please send your order number to support@gardenerk.com, we will check and settle your issue promptly.
Best regards
Gardenerk Support Team

Beoordeeld met 1 van de 5 sterren

Left holding no bag

Ordered the leather under arm bag on 2/22/26 as of 3/31/26 still haven't received and I wanted to use on vacation thats coming up shortly. Received w different tracking numbers one from Italy and one from China so I have no idea where it's coming from. As others have stated customer service just trys to be polite but gives no assistance with helping the situation. Horrible experience and ready to return bag just because of this issue.

31 maart 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We are deeply sorry for the delayed delivery and confusing tracking information. We understand you planned to use the bag for your upcoming trip.
Please submit your order details to support@gardenerk.com. We will clarify the logistics route and try our best to resolve your problem in time.
Best regards
Gardenerk Support Team

Beoordeeld met 1 van de 5 sterren

They over billed my invoice on my…

They over billed my invoice on my credit card and the product I ordered was never delivered in a month and a half! Use at your own risk.

10 februari 2026
Review zonder uitnodiging
Logo Gardenerk

Antwoord van Gardenerk

We sincerely apologize for the billing error and prolonged delivery delay.
Please send your order and payment records to support@gardenerk.com. We will check the charges and delivery status immediately to sort things out.
Best regards
Gardenerk Support Team

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