Very happy with the product and the trellises look great as a bit of extra height on top of some short fences. They are super well made and look like they'll last a very long time. The only slight dow... Toon meer
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Highly recommend! The quality of the products is excellent and exactly what I was looking for for my project. I liked that they offer the option to have the trellis pre-painted. I chose not to have mi... Toon meer
Bedrijf heeft geantwoord
Amazing service from the onset. Paula has been amazing and the quality of panel Pete’s wood is exceptional! We couldn’t be happier 🥰
Bedrijf heeft geantwoord
Panels arrived ok but one panel was split and damaged at the corner and the contractor had to glue and cramp it securely, wasn’t worth returning the panel due to the cost which I would have to pay for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Garden Trellis Company sell Trellis, Fence Panels, Arbours & more, with outstanding customer service. FSC certified wooden joinery available ready painted.
Contactgegevens
355a Old Road, CO15 3RQ, Clacton-on-Sea, Verenigd Koninkrijk
- 01255688361
- lisa@gardentrellis.co.uk
- gardentrellis.co.uk
4,4
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Not great at delivering & unpleasant driver.
Failed to deliver on time and failed to deliver in full first time!
11 juni 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
I am sorry to hear that you are dissatisfied with the service you received. I can see your order was painted and we have been a bit inundated with orders using our painted service so I can only apologise that your order took a bit longer than we would like. I can also see that the driver left a component on his van, which we had to courier to you. Which again I can only apologise for, it was certainly not the level of delivery service we strive to offer and appreciate your feedback.
The go-to company for garden wood products
Excellent website displaying the range of products with simple process to order online. The RHS Prestige Trellis and posts in Iroko are quality products which have been much admired by visitors. I should add that the delivery driver was most helpful, an excellent ambassador for the company.
17 april 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
We are pleased to hear you are happy with your order and our services. Thank you for taking the time to give us the top review!
Very Good Service
Very efficient service and prompt delivery. My order was well packaged and exactly what I was looking for.
Also, very happy with the price for this item, a good discount.
10 mei 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
Thank you for taking the time to give us a positive review.
Excellent product and service 👌
Excellent product and service 👌
8 april 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
Thank you for your positive review.
Excellent
Excellent. Beautifully finished trellis and responsive service.
1 mei 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
Thank you for taking the time to give us the top review.
Excellent customer care
Helpful customer services who responded speedily to assist in making a purchase of trellising. Product was competitively priced and delivered earlier than expected. Faultless. A company you can trust.
25 mei 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
Thank you for taking the time to give us such a lovely, top review!
Quick and easy website
Quick and easy website, the picket fence was of excellent quality.
Delivered on time by very friendly driver.
Would definately recommend the trellis company, well done.
18 maart 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
Thank you for taking the time to give us the top review!
Easy to order( good website)
Easy to order( good website), good communication and excellent products. Very happy thankyou and will order again. 😃
5 april 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
Thanks for the top review - we are pleased to hear you are happy with everything.
First Class.
Very impressed with the quality, packaging and delivery. Very happy customer. Can highly recommend.
12 maart 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
We are pleased to hear you are a happy customer! Thank you for the top review.
Great company
Easy to use website and checkout.
Timely delivery.
Great quality trellis panels.
9 maart 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
Thank you very much for the positive review.
A very good and high quality product…
A very good and high quality product and service, with a very good professional and knowable team
5 maart 2024
Antwoord van The Garden Trellis Company
We are pleased to hear you are happy with everything. Thank you for the top review.
Great quality product
Great quality product, delivered damage free. Very happy and would highly recommend
2 maart 2024
Antwoord van The Garden Trellis Company
Thanks for the top review!
A good robust diamond trellis
I needed good robust diamond trellises to replace 2 x 30-year-old panels - and that's what I got (local garden centres only had flimsy ones) - very well made - hope it'll last another 30 years. Very well packaged so it arrived via courier in perfect condition.
9 februari 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
Great to hear you are happy with everything! Thank you for taking the time to give us the best review!
Easy ordering
Easy ordering. Helpful staff. We inadvertently made payment twice!! This was quickly rectified.
Order arrived on notified date & the goods were just right. Thank you
19 februari 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
We are happy to hear that you are happy! Thanks for taking the time to give us the top review!
third time I've bought from them
third time I've bought from them - always top quality product, reasonably priced and delivered promptly. Very impressed nick
6 februari 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
We're pleased to hear you are happy with everything - thanks for the top review Nick!
Antwoord van The Garden Trellis Company
Thank you for the top review!
Very expensive
Very expensive product and incredibly expensive delivery charge
16 februari 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
Thank you for taking the time to leave us feedback. We constantly review our prices to ensure we are competitive and are confident that we offer excellent value for money considering the high standard and quality we offer. We appreciate there are other suppliers who sell garden joinery products cheaper than us, but there is no comparison when it comes to the superior quality of both timber and construction when compared to budget alternatives. This is also reflected in the long guarantee we are able to offer on our ranges. By showing clearly the full specification of our products, customers can make an informed decision whether to proceed with their purchase with us, or opt for a cheaper alternative that better suits their budget.
In regard to our delivery charges, unlike many online companies, we prefer not to hide carriage costs in the price of our products, but chose to be transparent with the charges, and in fact only pass on a fraction of these costs. We would never force anyone to pay for the delivery if they think they are too high, and are happy for customers to collect from us if they feel the delivery charges are prohibitive.
We do hope that you are otherwise happy with the product you purchased.
Great company to deal with.
Customer Service excellent answered all my questions, akso gave good advice.Delivery excellent, driver very helpful.Certainly recommend this company.
Great customer service,great delivery service, great prices,and excellant quality.
Mr David Keen.
West sussex.
12 februari 2024
Review zonder uitnodiging
Antwoord van The Garden Trellis Company
We are pleased to hear that you are happy with everything. Thank you for taking to time to give us the top review David!
Excellent website
Excellent website, easy to order, arrived when expected and excellent product.
9 januari 2024
Antwoord van The Garden Trellis Company
Thank you for your positive review!
Helpful team
The team at the Garden Trellis Company were very helpful and quick to get back to me.
8 januari 2024
Antwoord van The Garden Trellis Company
Thanks for the top review!
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