Gemstone Lights Reviews 3.685

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text messa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Lampenfabrikant
  2. Lampenwinkel

Over Gemstone Lights

Geschreven door het bedrijf

Gemstone Lights is a leading provider of high-quality LED lighting products throughout North America. Our innovative lighting products are designed to create stunning visual effects and ambiance for homes, businesses, and outdoor spaces. We are dedicated to providing customers with high-quality, energy-efficient lighting solutions that are easy to use, and designed to last.

Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.

Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".

Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

I like

Quick, professional, hub was installed in a good spot (garage), no wires showing.

Bright colors…I’m still playing around with different animations. So far so good

10 februari 2026
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Antwoord van Gemstone Lights

Thank you so much for the feedback! Have fun exploring all the colors and animations! There are so many options to play with. If you ever have questions or want tips on different settings, we're always happy to help!

Beoordeeld met 5 van de 5 sterren

Post-sales service is awesome

Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind storms in Calgary over the past two months and that's likely when it happened. Gemstone, the very next business day, had Cole come out and firmly re-attach that section at no charge. I am delighted with their product, it's perfect reliability and the quality of service and response. Well done Gemstone!

9 februari 2026
Review zonder uitnodiging
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Antwoord van Gemstone Lights

Thank you so much for your kind words! We really appreciate you taking the time to share your experience.

Those wind storms were definitely intense. We’re so glad we could get everything secured quickly for you! We’ll be sure to pass your kind comments along to Cole as well.

It means a lot to hear that you’re happy with both your system and our service. We’re always here if you ever need anything.

Beoordeeld met 5 van de 5 sterren

The ease and professionalism of Gemstone Lighting by Nebula LED Lighting Systems

My wife and I had decided we wanted the Gemstone Lights on our house to enhance and beautify our outside lighting system. After watching the installation of the lights at my neighbors across the street and speaking with those installing them, I was thoroughly impressed with the expertise in the installers and the ease in which they were installed. We immediatley contacted Nebula Lighting and started the process for the Gemstone Lights. A contract was signed on November 26, 2025 with the promise of installation before Christmas. Knowing it was the busiest time of year due to the Holiday's, I was leary about getting the system installed on time. Low and behold I received a call on December 23rd telling me the crew was ready and will be at my home tomorrow (Christas Eve), to install the lights. On installation day the crew arrived early and in less than 4 hours had installed the Gemstone Lights to the front and partially down the sides. I was then instructed how to operate the systemvia my phone. Although I am no tech when it comes to the phones, I was instructed in the use of the Gemstone App. and my wife and I ar enjoying our new Lighting System.

29 december 2025
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Antwoord van Gemstone Lights

Thank you so much for sharing! We’re so happy everything went smoothly and that you and your wife are enjoying your lights. We’ll be sure to pass your kind words along to the team! If you ever need help with the app, feel free to reach out at (888) 908-2675 or support@gemstonelights.com

Beoordeeld met 5 van de 5 sterren

Worth it, totally worth it

I broke the installation in the two halves but if you have the ability to do it all at once, it’s worth it!

31 januari 2026
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Antwoord van Gemstone Lights

Thank you for sharing! We hope you continue to enjoy the lights!

Beoordeeld met 5 van de 5 sterren

Outdoor Lighting Perspective of Brandon…

Outdoor Lighting Perspective of Brandon did an outstanding job with the permanent lighting around our home. The lights look absolutely amazing and truly elevate the entire exterior—our house has never looked better. The neighbors love it so much that several of them are now planning to have it done as well!

The service and the product were both flawless from start to finish. Professional, clean, and exactly what was promised. If you’re even thinking about putting lights on your house, this is the way to go—why climb a ladder every year when you can have beautiful, permanent lighting all year long?

Highly recommend Outdoor Lighting Perspective of Brandon to anyone searching for quality, reliability, and incredible results.

Thank you, Sarina and Brad, for such a fantastic experience!

24 december 2025
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Antwoord van Gemstone Lights

We’re happy you love your lights and that it’s making such a great impact. We'll forward your kind words to the Outdoor Lighting Perspective team. We truly appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Dressed up our NEW HOME

The product was installed so when they aren't on they are pretty much invisible. When they are on they are eye catching.
The installer and Gemstone have both been good at getting me answers to questions and anything else I've needed

23 december 2025
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Antwoord van Gemstone Lights

We’re so happy to hear you’re enjoying the lights and receiving the support you need. Thank you for taking the time to leave a review!

Beoordeeld met 5 van de 5 sterren

Gemstones happiness

Very happy with the recent install of our Genstone product from Echo elec. The app is easy to use, lights are bright and look fantastic

14 januari 2026
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Antwoord van Gemstone Lights

Thanks so much for sharing! We’re happy to hear you’re loving your Gemstone lights and our app. We’ll be sure to pass your kind words along to the Echo Electric team!

Beoordeeld met 5 van de 5 sterren

We had Haven Lighting install our…

We had Haven Lighting install our Gemstone track lighting at our small business. The product quality is excellent. The app is easy to use. The crew at Haven was an absolute blessing to work with. Thank you ♡♡♡

1 augustus 2025
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Antwoord van Gemstone Lights

Our pleasure! We’re so happy to hear you had an amazing experience! We’ll be sure to share your kind words with the Haven Lighting team!

Beoordeeld met 5 van de 5 sterren

Kraun's service

The service we received from Kraun Electric was amazing. The technician was on time, cleaned up any mess and took the time to show us how to operate the lights.
The lights look wonderful and we were happy to have had them up for the holidays. Now, we are looking forward to using them for upcoming occasions.

10 december 2025
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Antwoord van Gemstone Lights

Thank you for sharing! We’re so glad Kraun Electric provided great service and that you’re enjoying the lights—we’ll be sure to forward your kind words!

Beoordeeld met 5 van de 5 sterren

Excellent customer service!

Excellent customer service from our dealer & the installers. The lights look amazing!

8 december 2025
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Antwoord van Gemstone Lights

Thank you so much! We hope you continue to enjoy the lights!

Beoordeeld met 4 van de 5 sterren

HUB box

The only reason I say 4 stars is that the new HUB being a $300 upgrade seems rather steep...

10 januari 2026
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Antwoord van Gemstone Lights

Thanks for the honest feedback! We understand the new HUB upgrade can feel like a big investment and appreciate you sharing your thoughts. Glad you’re enjoying the lights overall!

Beoordeeld met 5 van de 5 sterren

Great product

Very good product

6 januari 2026
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Antwoord van Gemstone Lights

Thank you for leaving a review!

Beoordeeld met 5 van de 5 sterren

Ease of use

Ease of use
The lights are easy to use and have fun with. The preset settings and the ones built by other owners give you lots of options and then as you learn the app, you can build your own settings, giving your home your own personal touch.

1 januari 2026
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Antwoord van Gemstone Lights

We’re so happy to hear you’re enjoying the options and making the lights your own! We hope you continue to enjoy them for years to come!

Beoordeeld met 5 van de 5 sterren

Gemstone,variety and great app…

Gemstones offers a large variety options for special events, special colour events. Easy to use app on cell phone
Looks great and lots of compliments

12 december 2025
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Antwoord van Gemstone Lights

Your home must look beautiful! We’re happy to hear you’re enjoying the options and finding the app easy to use!

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