Genix Flooring - Best Floor Selling Agency Reviews 29

I had applied Bedrosians granite tile as a backsplash in a farmhouse remodel in a kitchen. The polished surface made it more natural and smooth. I talked to my installer, and he said that the tiles were uniform and cut easily.

Kevin has offered great service every time I've worked with him and always checks in when he says he will.

Kevin Kite was very responsive and was easy to reach. He gave us a great price for the tile. Would highly recommend.

Kevin with Genix Flooring is an ultimate professional. He assured me that the tile that I was in need of was still a stock item, even though the original purchase was long ago. My project is now complete - and seamless - thanks to Kevin.

I was nervous about ordering from Genix in Dec 2025 because their prices were so low, thinking maybe they’re second rate quality tile or even a scam. I had never heard of them before and found them on a google search for the tile I wanted. I checked BBB and read lots of reviews and talked to 2 different sales people, they convinced me they were legit, they are able to offer such low prices because they don’t have huge beautiful showrooms and sales associates to pay, they do everything over the internet and by phone. I decided to go for it and am glad I did. To save on S&H they offered to ship to a local warehouse for me to pickup. The order arrived early and in great condition. The tile was first rate. I’m very happy with the experience and the quality of the products so I won’t hesitate to use Genix again in the future.

Perfectly as described. Thank you

Great online tile purchasing option, as I live in a rural area and this made it so much easier! I contacted DaTile for samples then found this company through ChatGPT and it worked well! Good communication and so far we have found no broken tile on our shipement.

This company was reputable and able to provide me a product that I had a hard time finding! I recommend their services.

Awesome customer services and professional staff makes you feel welcome shipping a little slow but overall very good services. Thank you.

Genix was able to ship our tile to a warehouse within 30 minutes of our home, saving us a significant amount in shipping costs. It was packaged extremely well. We would highly recommend working with them and we'll be back for any future flooring needs!

Great company and customer service. I worked with Kevin and he helped to make everything smooth.

GENIX offers a full range of colors. We needed 8 colors for a project. Only 6 were readily available. The sales rep, Sam Francisco, went the extra mile in searching for the needed tiles. They were found in a warehouse on the east coast and arrived quickly. The experience with GENIX has been timely and a pleasure. The product is beautiful!

Genix has a great selection of tile at very competitive prices, and they worked with me to arrange a pickup on the tile that I selected in order to save some money on the shipping charges. They responded to my inquiries and questions in a timely manner and addressed all of my issues. The buying experience was super easy and efficient, and I would highly recommend them!

I’m disappointed in the customer service and care for customer satisfaction. When I ordered my floors, there was nothing that prompted me to state these floors were available in nearby area. I also received a message from a sales associate well after I placed my order and it was shipped. When I asked the sales associate, why didn’t they call? The response was “we did” and alluded to “something must’ve happened on your end”. I had no voicemail or number from Genix on my missed call log. I paid $150 in shipping, only to receive broken up tiles. Unfortunately, I didn’t open the box until the hired service arrived to do my floors. I contacted them and have not even receive so much as a “sorry we can’t help”. $250 wasted. I would never order from this company unless you pick it up. I personally wouldn’t work with a company that does not care about customer satisfaction.

For our master bathroom renovation, we chose large-format tile from Genix Flooring, and it was the perfect choice. The tiles are beautiful and give the bathroom a modern, open feel. The team was quick, and the installation was flawless. We’ve had no issues with the tile since it was installed, and it has been easy to clean. I’m so happy with my decision!

I recently had vinyl flooring installed in my basement by Genix Flooring, and I’m absolutely thrilled with how it turned out. I went with a high-quality luxury vinyl that looks exactly like hardwood but is much more practical for a basement. The team was prompt, professional, and completed the installation in just a few hours. The floors look amazing, and cleaning them is a breeze. I’m definitely going to use Genix Flooring for future flooring projects.

The Genix Flooring's carpet we chose for our living room has created a warm and inviting atmosphere. It's soft and comfortable underfoot, and the color and texture perfectly complement our decor. We're so pleased with the overall look and feel of the room

> "Cork flooring is a natural, sustainable, and eco-friendly choice. It's soft, quiet, and comfortable to walk on. It also has excellent sound-absorbing properties."

I am absolutely thrilled with my new Emser Extero! This installation process was smooth and efficient, and the finished product is stunning. The quality of material is top-notch, it's already transformed the look and feel of my home. I'm so grateful for the excellent customer service and would highly recommend genix flooring for the services.

Just inspected all pieces and everything looks good! So very pleased with the order process and especially the great customer service. This is a small project, the entry way at my front door, but the service has made me feel valued as a customer even though it was a small order.

Thanks again for a great experience - it's rare these days!