We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Love, love, LOVE their eyeshadows!!!! They are especially amazing for "mature" eyes and stays put without creasing or fading. Completely worth every penny!

Beoordeeld met 5 van de 5 sterren

I ordered some lipsticks, the mixed media sparkly eyeshadow and clean sheen cheek tint. Arrived quickly and beautifully packaged. Most importantly the products are fantastic. Well thought out from t... Toon meer

Beoordeeld met 5 van de 5 sterren

GenSee has earned my trust by providing me with excellent products and service. Their liquid eye shadows are the only ones I’ll use. Lip liners and lipsticks come in fabulous colors that last. Blush s... Toon meer

Beoordeeld met 1 van de 5 sterren

The Matte Liquid Eyeshadow I ordered dried like an eyeliner, which causes any loose skin on your lids to immediately wrinkle in a weird way that makes any skin over 35 look older than it is. It doesn’... Toon meer

4,0

Goed

TrustScore 4 uit 5

132 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(132)

73 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Every single shade is spot on

Every single shade of the eyeshadow has been spot on. I layer it when I go out for a deeper color and keep it light for everyday work. I branched out (from reef and linen) and got melon and rose water and love those just as much. I live in a hot climate and bike to work and the shadow stays put.

21 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love this company

I love this company, their products are great and their customer service is even better, very personal. A couple times I've had a question or an issue and they dealt with it immediately and to my complete satisfaction.

9 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Brow Gel

I bought the brow gel after seeing an advert on Instagram, it was a bit more than I would usually pay at £25 but I don't mind if it's good quality, and let me tell you it's the single best item of make up I've ever used! I've tried to use cheaper brands that I was previously happy with, to save a bit of money, but they just don't cut it now, please don't ever stop making this!

20 januari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I bought the kind of pinkish Rose shade…

I bought the kind of pinkish Rose shade and when I put it on it it looks like I'm recovering from an old bruise. I don't find it flattering and I'm angry at myself that I paid $40 for a $6 drugstore item. Very disappointed in myself and in this company for overpricing these products

18 november 2025
Review zonder uitnodiging
Logo Gen See

Antwoord van Gen See

HI Mary, we'd be happy to exchange the shade for you or provide a refund, whichever you prefer. Please reach out to us at orders@genseebeauty.com and we'll be glad to help.

Beoordeeld met 1 van de 5 sterren

Extremely bad customer service

Extremely bad customer service. It took almost a month to receive my product. When it arrived it wasn't even the color I had ordered. I ordered a pink eyeshadow. It arrived a muddy mauve.
BUYER BE AWARE!

23 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the products especially the…

Love the products especially the eyeliner and when I mistakenly ordered double they let me keep the item in question without any hassle. Brilliant and responsive customer service and have recommended them to friends.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I love their products, delivery not so much!

I absolutely love the products from Gen See and use them daily. They last for ages and the colours are just gorgeous! My only quibble is that their shipping is appalling! You have to do so much chasing of where your order is, there's always an excuse as to why the order hasn't shipped or is taking a while to be organised for shipping, etc. They really need to become more efficient in that area.

28 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing products

Amazing products! Can’t stop using them, they’ve replaced all the other products I used to use— specifically my blush! So happy to integrate new products into my routine :)

28 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Gen See - buyer beware

I ordered an eyeshadow from GenSee via Instagram, paid for it and waited for an email confirmation: nothing. After a couple of days I chased: nothing. I then took to Insta and left comments on their site. Not flattering ones either. Eventually, I got a reply wittering on about problems in their supply chain. If you haven’t got the product available and ready to go, you shouldn’t tout for business on Insta or anywhere else. It’s probably fraudulent to do this. All my efforts appear to have worked and Royal Mail tell me my order will be delivered tomorrow. Let’s see. I won’t be ordering from GenSee again, however good their products look as I just can’t be bothered to deal with companies who behave like this.

21 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never got my order

Never got my order, then I was told it was on back order for later in the month? which month ? I tried to cancel and could not get my refund. DO NOT BUY !!

30 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love these sustainable products

I love these sustainable products. I bought my first Gen See lipstick two years ago and am sold on the entire line. I am 64 years old and these lipstick shades DO NOT BLEED!! The Mixed Media Liquid Eyeshadow DOES NOT CREASE! The cruise eye liners are smooth and tug-free. I put my makeup on at 7am before I leave for work, and at 7pm it is still flawless. Wonderful products

23 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love Gen See

I love Gen See! Their eye shadow is so easy to put on and lasts and lasts. The eyebrow gel also has great staying power. I love using a product that is environmentally friendly and markets to women of all ages and backgrounds. I’m ordering more product and can’t wait to try it all.

23 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing products and fantastic service

I ordered some lipsticks, the mixed media sparkly eyeshadow and clean sheen cheek tint. Arrived quickly and beautifully packaged. Most importantly the products are fantastic. Well thought out from the formulations to the packaging. Really happy I discovered this brand... I was nervous because I hadn't heard of them before Instagram and didn't know what to expect, but am absolutely delighted.

22 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing color and feel

I love the colors and feel of all the Gen See products! My favorite product is the Clean Sheen cheek and lip color in Lychee 06. The color is so rich and it feels really lightweight.

23 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love love love this brand more than…

Love love love this brand more than anything! All the products feel so good and one tiny tube lasts the longest time. I am especially obsessed with the lip and cheek tint, which I systematically get compliments on whenever I wear. The plum color is perfection.

13 november 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer