Gerald Giles Reviews 

Excellent service from Gerald Giles Norwich.
Ordered a food processor which arrived within 2days and with free delivery.
Thank you

I'd never heard of Gerald Giles before ordering a speaker for delivery to London from them last week, but I've been really pleasantly surprised. The service has surpassed what I'd expect from a larger retailer, the item arrived quickly and - best of all - the price was excellent. Overall a great experience - give them a try!

Ordered a kitchen aid kettle at 6pm, it arrived 2 days later on my day off which is excellent. Guys please go buy here without doubt!!

Terrific customer support. I bought a Dyson form Gerald Giles and was very impressed with their level of customer service. Would definitely recommend.

We didn’t know that Gerald Giles existed.
They came up while looking for a freezer.
We called them up because we we unable to order the freezer online because it was a first order and we needed it sent to our new address as we were moving.
The service was excellent they just put the order through for us and it was delivered in a couple of days.
Two men delivered it and were very friendly and polite.
10 out of 10 thank you Gerald Giles.
I will definitely buy from them again and would definitely recommend them.

I had been thinking about getting a Kitchen-aid Mixer, and saw that they (Kitchen-aid ) had one on offer for 30% off. Delivery was 3-5 days. But they where out of stock...

Did a search on the web and found that Snellings had one (in the colour I actually wanted) for almost the same price .

It turned up next day, which would have cost me £20 at KA, so the price was almost the same.

Very happy with Gerald Giles (Snellings) , will look at them again :)

Fast dispatch and product was adequately packaged with bubble wrap.

My historical experience with these guys is pretty good, but having signed up to their subscription service for supplies I'm very disappointed by the lack of notice. They don't warn you that our subscription is coming up, so you can cancel if you don't need it, they just automatically dispatch it, take the money and tell you afterwards. No great.

We have always had excellent customer service from Snellings / Gerald Giles and when we needed a new Bosch fridge freezer, as our 15yr old Bosch was struggling on very hot days, we chose Snellings to supply it. The model we wanted was available to order and came with free installation and recycling. We were kept fully updated re delivery and I cannot praise the Snellings delivery team enough for the care in handling and the excellent customer service. Our old unit and the new Fridge Freezer are big and awkward to handle but the Snellings team took the utmost care and used 'sliders' to ensure no damage to our kitchen floor. We are very pleased with the new Bosch Fridge Freezer and can thoroughly recommend Snellings / Gerald Giles.

Ordered online 13.04.23 and chose normal delivery. It was dispatched yesterday afternoon minutes after it was purchased and arrived today just after lunch o 14.04.23. In perfect condition.
Will be using them again.

A fantastic local company with outstanding knowledge on Tvs, audio and home appliances

We ordered from this company on 13/02. It arrived at DHL on 14/02. Unfortunately it stayed there despite daily promises of ‘will deliver tomorrow’. We contacted GG about non-delivery. The phone was answered immediately and their response was perfect. Ongoing communication over several days before sending a duplicate order for next day delivery. Our parcel was delivered early this morning. Many thanks to Shani. Great customer service and amazing prices. Would DEFINITELY recommend and return for future purchases.

Good value and arrived the next day. Item as described.

Easy to use web site, great products at reasonable prices.
Opted for 3-5 day delivery but my kettle arrived next day before 10 am.

Highly recommend!!!!!

Really good price on my new Smeg kettle which arrived promptly, with updates provided along the way.

Brilliant service from purchase to installation, very happy, thank you.

Ordered a Kitchenaid attachment to do some weekend baking. Price was excellent and it came with a Kitchenaid cookbook. Paid a little extra for Next Day Delivery (and ordered well before the 3pm cutoff on Thursday).

Next day (Friday), nothing from DHL until 10pm when I got a message informing me that my order was unable to be delivered and to expect it on the next working day. This was going to be Monday, after the weekend I had planned to do some baking with my family. I contacted Gerald Giles who replied pretty quickly and apologised. They also refunded the extra Next Day delivery charge.

The order did indeed arrive on Monday and I was very pleased with it. I guess the lessons here are that Gerald Giles takes its business very seriously and that delivery companies aren't coping 100% with our increased demand on them.

I ordered a Dyson at 1pm and it was delivered the next day! I had selected the free delivery option which is noted as 3-5 days so very pleased with the service. Highly recommend.

I have never heard about this company but I took the risk and decide to purchase my dream planetary mixer as they had it in perfect price.
Contact with sale centre was brilliant same as dispatch.
I am more than sure I’ll be a returning customer.

Ordered two Bosch items ,which were competitively priced. They items arrived on the day stated, well and carefully packed.Very pleased with the excellent service provided and would highly recommend.