Getairbrushuk Reviews 7

Unfortunately I purchased the 5 in 1 airbrush before doing any research or reviews.
I ordered the brush and travel case, costing £89.80, on 7/4/26 with it arriving exactly 2 weeks later by yodal.
There was a period of around 1 week after ordering where I didn’t receive any tracking information so I had twice contacted the company by email asking for an update. I didn’t receive any response.
4/5 days before delivery, I started receiving tracking updates.
The parcel arrived unboxed in a Jiffy bag so the travel bag was damaged where it had been unprotected during transit. The black ‘velverty’ liner leaves black marks on everything.
The airbrush looks good but feels cheaply made. I put the brush attachment on the base following the instructions and then attempted to remove it. It was stuck solid and needed some brute force to remove. Maybe in time it will loosen and become easier.
I am not overly confident that this product will last the test of time and feel really annoyed with my self for not reading the reviews first.
If the product is faulty, it seems that the return/refund policy is pretty nonexistent so unless you have the money to waste, I would buy locally or Amazon instead of being duped by this Chinese company pretending to be from the UK.

Company breaching UK Consumer Regulations.

This is an appalling quality product, shipped direct from China despite the company listing a UK-based PO Box on their website. The company used to operate under the website 'airbrush-uk.co' - I suggest you look at a Trustpilot reviews for that.

Emailed to cancel the transaction just over 2 hours after ordering. Cancellation was refused. Product arrived about a week later. Emailed them the same day to arrange a return due to change of mind. The company state they will only accept returns in the event the product is broken.

UK Distance Selling Regulation stipulate a buyer has 14 days in which they can cancel and return an order for any reason, including change of mind. This company are clearly in breach of the law but do not care since they are based abroad and selling poor quality products for a high price.

We have emailed them twice citing the relevant legislation and demanded a return address, but all they will offer is 20% discount.

We have had no other option than to pursue a charge-back through the bank.

Do not buy from this company.

Please dont buy, broke after 3rd use, strong burning smell and actually smoking, contacted airbrush cs, who say only can help within 30 days of purchase, explained website says 2yr warrenty, getting no where, scam company.

Do not buy from them. It’s a scam they never sent my product and never gave me a refund. They have now blocked my email address so I can’t contact them. Please do not buy

Avoid! Linked to Airbrush hairstyler company. They need to be reported to teading standards! Their return policy is against UK lagislation and customers consumers rights! Do your homework! Don't buy

Avoid!!!! Delivered a damaged and dirty product and are refusing to refund us.

Scammers! Taken money and now website has disappeared!