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Chip Reviews 4.536

•
TrustScore 4.5 uit 5

4,4

Niet-bancaire financiële diensten
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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I wanted to say thanks Chip for innovating with their Spring Prize Draw and new Smart ISA in April. I've been with them since 2017 and having a spread of money across savings, investments and a Prize... Toon meer

Beoordeeld met 1 van de 5 sterren

The worst pop up unregulated bank known to man. My mother has £4k in the bank. She's now passed away and they are refusing to pay my mom's funeral! Financial ombudsman have said they have tons o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chip customer service were excellent in dealing with a technical issue I had. Prompt responses and helpful suggestions. They actually read what I sent and understood my problem rather than just sendin... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience. So quick to respond to queries and staff are so polite and helpful. Needed a statement for my tax return on one of the accounts I had closed. This had to be done manually by Chip... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Info over Chip

Geschreven door het bedrijf

      Download Chip App      Chip Instagram        Chip LinkedIn      Chip LinkedIn  

Chip is here to make your life wealthy; we offer one simple, personalised experience to manage, grow and protect your wealth. That’s why we’ve been crowned ‘Best Personal Finance App’ in 2025, 2024, 2022, 2019 at the British Bank Awards.

With Chip you can:

      
  • Start investing from £1 with our range of investment funds.
    •   
  • Build wealth tax-free1 with our Cash ISA and Stocks & Shares ISA.
    •   
  • Track your entire investments and savings portfolio in one place.
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  • Set your financial goals, link an account and save for those milestone moments.
    •   
  • Our smart features, like autosaving and recurring deposits, help make investing and saving seamless and easy.
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  • Open any of our savings accounts completely free within minutes2.
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  • All savings accounts in Chip are eligible for FSCS protection on up to £85,0002.
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  • UK-based customer support available 7 days a week.

Everything else you need to know:

      
  • Seccl Custody Limited is the ISA Manager for our Stocks and Shares ISA. A monthly or annual ChipX membership is required for certain funds selected within a Stocks and Shares ISA. Fund management charges apply. ISA limits apply. Invest £20k per tax year.
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  • Chip is a trading name of Chip Financial Ltd, authorised and regulated by the FCA (FRN: 911255). ClearBank Limited is the account provider for our savings accounts.
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  • Chip Financial (Investments) Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 1005114.
    •   
  • When investing, your capital is at risk. 1Tax treatment depends on individual circumstances and may be subject to change in the future. Chip does not provide tax or financial advice.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

I wanted to say thanks Chip for…

I wanted to say thanks Chip for innovating with their Spring Prize Draw and new Smart ISA in April. I've been with them since 2017 and having a spread of money across savings, investments and a Prize Draw makes the app a one stop shop I regularly want to check and see how my wealth is growing. The Spring Draw in particular gives recognition (by offfering entries) for customers with assets across all products they offer. I probably won't win but it has made the start of the new financial year a little more exciting. I hope Chip continue to bring more products to Market, I am here for the journey.

18 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely disgusted with Chip

Absolutely disgusted with Chip, I have tried 3 times to transfer my Chip Smart ISA to another provider, But Chip keeps giving me the wrong information for My other provider to transfer it ❗

16 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A service who actually listen and understand.

Chip customer service were excellent in dealing with a technical issue I had. Prompt responses and helpful suggestions. They actually read what I sent and understood my problem rather than just sending pro forma responses. Good Job and thanks.

10 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer support "guys" help anytime if they can

The customer support "guys" are very helpful and trying to be quick as they can. My phone been repaired and in the service they factory reset my phone. I did a safety back up of all my apps, but when I tried to log in the system didn't recognise my phone. Did see as a new device so couldn't login. Contacted customer service and they sorted out for me almost instantly. Thanks!
At the moment I have an ongoing issue with my Smart cash ISA. Is not flexible enough for me as the old Cash ISA. So I want to go back to my old Cash ISA.
But unfortunately when the conversion done between the cash ISA & Smart Cash ISA the oldcash ISA account is close.
Parently they have to reopen,the old Cash ISA account which looks like isn't that easy.
So now I still waiting for them to fix this issue for me. Thanks "guys"

16 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and helpful support

Quick and helpful support, that answered an account question. Good to feel that there is someone on the other end of a chat message.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Problem setting up Facial Recognition

An ongoing problem setting Facial Recognition on my I Phone. The answer was quick, and in a manner that was easy to understand and follow. Given my age and technical understanding this was essential.

9 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Setting up a new account when you have just moved had a nightmare trying to set up an…

I had a nightmare trying to set up an account I had just moved house so driving licence boils etc was all in my now old address
I emailed customer care Ben came back to me quickly and after a few emails it was all sorted Ben was a great help and understood my position completely setting my account for me using solicitors paper and bank information on the sale good guy thank you

15 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The worst pop up unregulated bank known…

The worst pop up unregulated bank known to man.

My mother has £4k in the bank. She's now passed away and they are refusing to pay my mom's funeral!

Financial ombudsman have said they have tons of complaints, but due to them being unregulated they are awaiting more powers to argue against this delboy firm!

27 juni 2025
Review zonder uitnodiging
Logo Chip

Antwoord van Chip

Hi Luke,

We’re really sorry to hear about your loss. This sounds like an incredibly difficult situation, and we understand how distressing this must feel.

Chip is a regulated company and works with fully authorised UK banks to hold customer funds. In the case of a bereavement, there is a specific process we must follow before any funds can be released, including verifying documentation. This is to ensure we’re protecting the account and acting correctly.

If you do have any further questions we can always be reached at hello@getchip.uk via email.

The Chip Team

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