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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

- The company claimed to me directly that they would start selling individual toothbrush heads within 3 months. - They later decided against this so our only option is a ~£16 per 3 months subscript... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything arrives like clockwork. Love the system of popping the old back and opening fresh new products. Who changes their toothbrush regularly otherwise! Weekly newsletter is informative and makes... Toon meer

Beoordeeld met 5 van de 5 sterren

Good stuff. Pros: - Nice toothpaste flavours (tastes like sweets) - Recycling scheme - Dark coloured floss, which makes it easier to see if anything is happening Cons: - The toothbrush... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I really like this product and find it great that it's made of sugar cane rather than regular plastic and that I can send it back free of charge to be recycled properly. Unlike most eco toothpaste thi... Toon meer

Bedrijfsgegevens

  1. Tandheelkundige benodigdheden winkel

Informatie afkomstig van verschillende externe bronnen

At FLOE our mission is simple: to deliver better oral care and a sustainable future; over 3.6 billion toothbrushes end up in oceans and landfills every year. To do this, we are creating a closed-loop subscription box featuring key dental products, sent directly to you every quarter. FLOE is also developing a platform to connect patients with a curated network of leading dental clinics.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

146 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(146)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Nice product, dishonest customer service

- The company claimed to me directly that they would start selling individual toothbrush heads within 3 months.
- They later decided against this so our only option is a ~£16 per 3 months subscription pack of floss, toothpaste plus an individual toothbrush head.
- It is possible to cancel subscriptions online however the company ignores requests to cancel subscriptions by email. In my opinion this is dishonest behaviour.

15 december 2024
Review zonder uitnodiging
Logo Floe Oral Care

Antwoord van Floe Oral Care

Hi Rochelle - apologies for the delay in getting back to you and your request to cancel has now been actioned. I am sorry that we are not able to offer the individual heads yet and the availability has been delayed - we will let you know when this changes.

Beoordeeld met 5 van de 5 sterren

Excellent products and customer service

I didn't receive a delivery and had to chase it up. However, this was instantly remedied by the customer success team and I also received a personal email from one of the Founders, which was a very unexpected and a super nice touch. The missed delivery was due to a system mess up and they apologised sincerely. Floe's products are awesome and I can't recommend them highly enough. I notice a difference in my overall oral hygiene when using them compared to regular off the shelf toothpaste and toothbrushes. The sustainable angle is a big factor for me too, so this is another tick in the box. Keep up the great work, Floe!

23 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Pleased with the customer service

*EDITED*
VERY impressed with how my concern has been dealt with.
Due to technical errors, no fault of the Floe Team. I even had a personal phone all from the co-founder. Very pleased with the outcome. I look forward to using floe in the future.

18 maart 2023
Beoordeeld met 5 van de 5 sterren

So easy and simple to use

So easy and simple to use. Sleek design and feel and looks great in the bathroom! Like the fact this hasn't got multiple settings, gum massages etc just a good powerful clean.

22 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The battery lasts for ages!

The battery lasts for ages. I haven't had to change my new Floe Sonic for over 2 months! Makes such a change from my old electric brush, which didn't last anywhere near as long. Plus, no trailing charging cables. Great!

9 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

effortless sustainable oral care

effortless sustainable oral care
Set up a subscription and don't worry about running out of oral care supplies - free up mental space for other things while being effortlessly sustainable! Super easy way to make a difference and move the world toward a circular model.

8 februari 2023
Beoordeeld met 5 van de 5 sterren

Great brush

Great brush, great toothpastes, good floss. It all comes in one box – it's a real treat to use and your mouth feels hygienist-fresh after using everything. I'd recommend it as a gift to your mouth or a gift to a loved one. Cannot recommend it enough.

7 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been using the Oral B floss for…

I have been using the Oral B floss for a while and last night decided to use my wife's Floe floss. The Floe floss is infinitely better. It is thicker so gets more gunk out, it is coarser so more gunk sticks to it and it is black so you can see that it is working. Highly reccomend the floss (and it is a recyclable glass bottle). Assume that the floss is probably has no plastic in it too?

30 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Subscription upgrade

I’ve been subscribed to Floe for almost a year and am very happy with the product and service received so far.
I recently upgraded the manual toothbrush subscription to the electric one. I made a mistake when I placed the new order and the team solved it very quickly - the product arrived on time and I am loving using it every day.

1 november 2022
Beoordeeld met 5 van de 5 sterren

Superb dental subscription service

Superb dental subscription service. The items are all of excellent quality. The toothpaste tastes great. The dental floss is very good. It arrives in a professional looking box. The service also offers a recycling service on used items too. Well done.

1 september 2022
Beoordeeld met 5 van de 5 sterren

Highly recommend!!!

I've been using floe for months now, and I am so happy with the service. They really go the extra mile - the toothpastes aren't just functional but a joy to use. I've actually been flossing consistently for the first time in my life. The packaging is sleek and appealing and recyclable!! I don't want to use another brand now! I hope they do mouthwash at some point!

30 augustus 2022
Beoordeeld met 5 van de 5 sterren

Very nice experience so far with Floe

Very nice experience so far with Floe: my kit arrived before the expected date, and the toothpastes taste great. The floss is great too. I found the brush bristles a little too packed together and a little soft, but nothing I can't live with. Also, I was very pleasantly surprise to find out that there's a business return label included in the box, so that I can send the whole kit back once I'm done with it so that Floe can take care of properly recycling everything.

Highly recommended!

3 juli 2022
Beoordeeld met 4 van de 5 sterren

Great packaging all eco friendly!

Great packaging all eco friendly and returnable. Love the flavours of the toothpastes. I have sensitive gums and teeth so it'd be great to see some specialised toothpastes here in the future but very happy for now

17 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Over-rated

Unfortunately the toothpaste comes in double packs with no choice of flavour. If you don't like one you're stuck with it. I have found it impossible to get anyone at the company to answer my emails, despite repeated attempts, so am finding it difficult to cancel my subscription. Customer care is obviously not a priority!

14 mei 2022
Logo Floe Oral Care

Antwoord van Floe Oral Care

Hi Penny - we're sorry that the toothpastes don't work for you but have emailed you and cancelled your subscription. We strive to make this process as easy as possible so you can access your account with ease, but apologise for any challenges here.

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