Hearth Reviews 1.113

Rachel Ann was a big help in assisting me with admin/team questions. Quick response on all questions I had.

Beatriz made sure to help me and even sent me an email update regarding my inquiry. Very thankful for her service!

It was a seamless meeting that shows the value of the product and presentation.
Thank you from Mechanical Air Specialties LLC and Myself, Britt Griffin

I had Hearth Onboarding Orientation Training with Jonathan Aguilera. It was really a great session! He was warm, patient, and communicating. He is a born trainer! lol

Ade Adejumo

Kevin was excellent! As a new member of Hearth, he went above and beyond to make sure we troubleshooted all my questions and was extremely patient, honest and friendly. Hearth is lucky to have him on board!

First off, I would like to apologize to Robert and the other customer service representative I spoke to on the phone. I came off a little cold and unengaged with both customer service representatives because I thought they were AI Bots. Robert and the other customer service representative did a phenomenal job on the phone in answering my questions.

It was a pleasure connecting with the Hearth team (Julio and Camille). They were very responsive and helpful with my inquiries. I applied for financing to see my options and to no fault of your team, I did not like the options available to me due to the high APR. I will be paying for this project in Cash instead.

Thank you again for your assistance.

Kevin Rodas was very very helpful professional and efficient in his assistance. Couldn't have asked for more in the way of service and politeness and professionalism! Keep up the good work!

Brea was great during the onboarding. I was able to get my first job funded same day.

Brandi was a pleasure to work with. She was very professional, responsive and followed up promptly during our on-boarding call. Highly recommend working with Brandi.

Lauren was so helpful.

Kevin was very helpful with the dispute we had on our account and did his best to coordinate the process smoothly and effectively.

Thank you Beatriz for your quick help today! I could not get financing sent to a customer who was in front of me so I could help him fill this out. She was quick to send me an application so I can help my customer in front of me.
Thank you again Beatriz!

Brea was extremely helpful and informative! She was also very patient and kind with us!

Robert assisted me professionally and was able to address my initial concerns. I felt it was personable and that he took the time to understand my concerns.

Brea was amazing going through every facet of how everything works, and how to best market the financing along with all of our other pieces. Her energy and knowledge made me feel comfortable in choosing Hearth as our partner.

This has been the best HVAC company I have ever communicated with. They are very responsive. They answered all of my questions. They are very upfront and transparent. Rob and Amanda are extremely helpful very professional highly recommend moving forward with using this company for any of your HVAC needs.

Marco did amazing at walking us through the process and showing us around.

Julio was very polite, knowledgeable, and a good communicator!