Dear D Stuff (Anonymous Reviewer who faked his/her name),
Greetings. We sincerely regret that you had a negative perception of Workfolio, but we must address the inaccuracies in your review.
Your claim that we "collect IP addresses, watch all user activity, try to access email and social media, or install ransomware" is entirely false and unfounded. For transparency, we collect IP addresses solely for analytics purposes, as clearly outlined in our terms and conditions.
Workfolio operates with the highest standards of user privacy and security. It is technically impossible for us to access user emails, social media accounts, or other private data. These allegations are not only baseless but also harmful.
Moreover, your review lacks specific details, is posted anonymously, and does not provide any evidence to support your claims. If you believe you encountered an issue while using our platform, we strongly encourage you to reach out to us directly so we can address it. Unfortunately, despite our request to verify your claims, we have not received any response in the past six months.
If your dissatisfaction stems from a misunderstanding about our free plan’s limitations, we would be happy to clarify these for you. However, posting false reviews does not benefit anyone and only spreads misinformation.
We request you to reconsider this approach—not just for Workfolio, but for any business. Constructive and factual feedback is always welcomed and helps improve services.
Thank you for understanding,
The Workfolio Team
