Parcel was received so quickly even though we live in a country town. Items were as described with only one damaged box (it was heavily discounted so I'm taking that as the reason it was so cheap). Wi... Toon meer
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Lees wat reviewers zeggen
Website so easy to navigate & quickly complete an order. Fast dispatch of order. Quality products ordered A pleasure to deal with a customer caring business. I highly recommend this business as... Toon meer
Bedrijf heeft geantwoord
I recently purchased some clearance items for fantastic prices! Tho the stand out for me was the staff member at the Penfield S.A store! She was incredibly helpful & beautifully friendly! Old school... Toon meer
Bedrijf heeft geantwoord
The staff were lovely and found exactly what I was looking for easily. The store was clean and organised which made the experience so much easier. Definitely will be back to find some more little good... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contactgegevens
270 The Parade, 5068, Kensington SA, Australië
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thanks great experience still waiting…
Thanks great experience still waiting on my extra order but been amazing so far.
18 augustus 2026
Antwoord van GiftBox
Hi Dave, thank you for leaving us a five-star review! We’re thrilled to hear you’ve had such a great experience with Giftbox so far. We hope your order arrives very soon, and we really appreciate your patience :)
Great quality of the items!
I’m very happy with my purchase of a novelty hoodie and hat from Giftbox, very good quality and quick delivery of the items!
17 augustus 2026
Review zonder uitnodiging
Antwoord van GiftBox
Hi Andrew, thank you for leaving a five-star review! We’re delighted to hear you’re happy with the quality of your Giftbox hoodie, hat and that your order arrived quickly.
Absolutely great company
Absolutely great company. Love the trampoline. Thank you so so much
23 maart 2026
Antwoord van GiftBox
Hi Kathy, thank you for taking the time to leave us a five-star review and your kind words! We’re so happy to hear you’re loving your Giftbox trampoline!
So happy with my purchase as it's…
So happy with my purchase as it's lovely and warm great quality and it was delivered promptly and professionally
17 augustus 2026
Antwoord van GiftBox
Hi Lynnette, thank you for taking the time to leave us a five-star review! We’re thrilled to hear you’re loving your hoodie and that you’re happy with the quality and speedy delivery from Giftbox :)
Antwoord van GiftBox
Hi Moose, thank you for taking the time to leave us a five-star review! We're glad to hear that you had a quick, easy and affordable experience with GiftBox :)
The site was easy to navigate & order
The site was easy to navigate & order. Delivery service was wonderful, despatched quickly and well informed on transit & given approx delivery time. Very good experience.
17 augustus 2026
Antwoord van GiftBox
Hi Beverley, thank you for taking the time to leave a five-star review! We're delighted to hear that you found our Giftbox website easy to navigate/order, that your order was dispatched and arrived quickly as well as kept up to date with the tracking.
They are great after having a knee…
They are great after having a knee replacement it's so good for my leg
Thank you
17 augustus 2026
Antwoord van GiftBox
Hi Carol, thank you for taking the time to leave us a five-star review! We're glad to hear that you had a positive experience with GiftBox and enjoy the hot water bottles :)
The order was available for collection…
The order was available for collection quite quickly and the customer service was helpful and friendly
14 juli 2026
Antwoord van GiftBox
Hi Sarah, thank you for taking the time to leave a five-star review! We’re so pleased to hear that you found Giftbox click and collect quick and you were happy with our friendly and helpful team :)
Very easy professional driver delivery…
Easy prompt service, professional polite driver.
3 augustus 2026
Antwoord van GiftBox
Hi Peter, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had an easy and professional experience with our Giftbox Same Day Delivery driver.
Antwoord van GiftBox
Hi Erika, thank you so much for taking the time leave us a five-star review! We’re really glad your Giftbox order was delivered fast and well packaged.
I LOVE GIFTBOX!
I LOVE! Smokemart Giftbox!, the staff are fantastic & the special gift buys are the best, I love it so much I could live there!
The products are unique & beautiful with great quality & I found I could buy the items in-store not like all the other retailers whereas they use market place! & Has the audacity to still charge full price when their overheads are minimal.
I Love Smokemart & thank you for the beautiful products 🩷
15 augustus 2026
Antwoord van GiftBox
Hi Sybil, thank you so much for taking the time leave us a wonderful five-star review and your kind words! We’re absolutely thrilled to hear how much you love Smokemart and Giftbox and our unique range of products. It means so much to know that you’ve had such fantastic experiences with our team and that you appreciate the quality, prices and variety we offer.
Antwoord van GiftBox
Hi Kim, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had a fast experience with our Giftbox delivery and you're happy with your Pizza Oven :)
This company is a pleasure to deal…
This company is a pleasure to deal with. Fast and easy transaction and good delivered with care and accuracy.
23 november 2025
Antwoord van GiftBox
Hi Markus, thank you for taking the time to leave a five-star review and your kind words! We're glad it was an easy and fast transaction on our Giftbox website and your order was delivered with care and accuracy :)
Overall exceptional service
Very prompt delivery and an issue I had with a damage during delivery was resolved within an hour which I consider exceptional after sales service
12 augustus 2026
Antwoord van GiftBox
Hi Steve, thank you for taking the time to leave a five-star review! We’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate you bringing this to our attention and giving us the opportunity to make things right :)
Antwoord van GiftBox
Hi Joanne, thank you so much for taking the time leave us a five-star review and we’re so pleased to hear you had an excellent service and fast shipping from Giftbox!
Antwoord van GiftBox
Hi Carol, thank you so much for taking the time leave us a five-star review and we’re so pleased to hear you found our Giftbox website easy to use!
The ease of using the on line shopping…
The ease of using the on line shopping facility. Living in rural area it is difficult to get to the bricks and mortar shop fronts. So it was a great experience to do this online and have it delivered
10 augustus 2026
Antwoord van GiftBox
Hi Bruce, thank you so much for taking the time leave us a four-star review! We’re so pleased to hear that you found Giftbox online shopping experience easy, convenient and delivery that made the experience more accessible for you.
Quick and hassle free
12 augustus 2026
Antwoord van GiftBox
Hi Tanya, thank you so much for taking the time leave us a five-star review! We’re really glad you had a quick and hassle free experience with Giftbox :)
False advertising for free shopping but…
False advertising for free shopping but then charged anyway. Staff would not honour it.
**Edited ro reply.**
Then it should be advertised as such and not come up as free shipping when I add it into my cart. I wasn't even charged the correct heavy shipping fee. I shouldn't have to deep dive the website for policies when it came up saying I had free delivery.
*Edited again*
They have now refunded me.
11 augustus 2026
Antwoord van GiftBox
Hi Carissa, thank you for sharing your experience! Hazel sofa are not eligible for free shipping as it exceeded 20kgs and the cubic dimensions however, as gesture of good will we have processed a refund of the shipping fee :)
Please note; all shipping costs are available on our website.
Pizza Oven
Easy to order, very quick delivery.
Ordered on Sunday afternoon and received it Wednesday morning.
10 augustus 2026
Antwoord van GiftBox
Hi Katherine, thank you for taking the time to leave a five-star review! We're glad to hear you found the ordering process easy and that your Giftbox order was delivered so quickly :)
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