GiftBox Reviews 

3.962
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Parcel was received so quickly even though we live in a country town. Items were as described with only one damaged box (it was heavily discounted so I'm taking that as the reason it was so cheap). Wi... Toon meer

Beoordeeld met 5 van de 5 sterren

Website so easy to navigate & quickly complete an order. Fast dispatch of order. Quality products ordered A pleasure to deal with a customer caring business. I highly recommend this business as... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently purchased some clearance items for fantastic prices! Tho the stand out for me was the staff member at the Penfield S.A store! She was incredibly helpful & beautifully friendly! Old school... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The staff were lovely and found exactly what I was looking for easily. The store was clean and organised which made the experience so much easier. Definitely will be back to find some more little good... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 44670895904

  1. Warenhuis
  2. ook in
  3. Cadeauwinkel
  4. Glaswerkwinkel
  5. Goedkope winkel
  6. Kaarsenwinkel
  7. Spellenwinkel

Geschreven door het bedrijf

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,6

Alle reviews

(3.962)

1.278 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fast service

Fast service

16 september 2026
Logo GiftBox

Antwoord van GiftBox

Hi Kimberley, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with Giftbox fast service!

Beoordeeld met 5 van de 5 sterren

Very happy with my purchase was…

Very happy with my purchase was delivered on time just what I wanted.

3 september 2026
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Antwoord van GiftBox

Hi Kathryn, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with Giftbox product and delivery.

Beoordeeld met 5 van de 5 sterren

STAND OUT STAFFER!! I recently purchased some clearance…

I recently purchased some clearance items for fantastic prices! Tho the stand out for me was the staff member at the Penfield S.A store! She was incredibly helpful & beautifully friendly! Old school style! We need more staff like her in this country! I cant for the life of me remember her name but during our brief chat we chatted ages (the store was empty of other customers) & she was 69 yrs young!
She's an asset giftbox! It was like stepping back into an old Australia for a moment! Nice one!

17 september 2026
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Antwoord van GiftBox

Hi Donna, thank you so much for taking the time leave Giftbox a beautiful five-star review! We’re absolutely delighted to hear about your experience with our Giftbox Penfield staff member and that she made your visit extra special, and we’ll certainly pass your kind words on to the store/her :)

Beoordeeld met 1 van de 5 sterren

Express delivery

Express delivery
That takes over a week…. Cool.

17 september 2026
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Antwoord van GiftBox

Hi Sarai, thank you for your feedback. We are sorry to hear that your experience with Australia Post delivery may not have met your expectations.

Beoordeeld met 5 van de 5 sterren

I kept see these cinema sofas on my…

I kept see these cinema sofas on my newsfeed and I thought I’ve bought other stuff from these guys so why not? Well I ordered it on Friday the 10 of September and it was delivered on the following Thursday the 16th of September! Amazing and So easy . She came out of the box and started to unroll and to expand and then over night she swelled up to her true self. So happy with my purchase I’m watching a movie tonight in comfort. Thankyou Gift Box.

16 september 2026
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Antwoord van GiftBox

Hi Suzanne, thank you so much for taking the time leave Giftbox a wonderful five-star review! We’re thrilled to hear how happy you are with your cinema sofa and that the ordering, delivery process and set up was so easy :D!

Beoordeeld met 5 van de 5 sterren

Easy website

Easy website
Great products

14 augustus 2026
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Antwoord van GiftBox

Hi Teresa, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with our Giftbox website and products :)

Beoordeeld met 5 van de 5 sterren

Product had a fault when opened on…

Product had a fault when opened on arrival but was replaced which was awesome service. Well done Giftbox 😊

1 september 2026
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Antwoord van GiftBox

Hi Trish, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your product arrived faulty. We’re glad that our Giftbox customer service team was able to resolve the issue to your satisfaction. We appreciate you giving us the opportunity to make things right :)

Beoordeeld met 5 van de 5 sterren

Excellent product just as good as any…

Excellent product just as good as any store based pizza

1 september 2026
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Antwoord van GiftBox

Hi Bradley, thank you so much for taking the time leave us a five-star review! We’re really glad you are happy with your pizza oven, thank you for shopping with Giftbox :)

Beoordeeld met 5 van de 5 sterren

Easy website to navigate through ,good…

Easy website to navigate through ,good check out system

16 september 2026
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Antwoord van GiftBox

Hi Garry, thank you so much for taking the time leave us a five-star review! We’re really glad it was easy to navigate our Giftbox website and that our check out system was good.

Beoordeeld met 5 van de 5 sterren

The customer service I received was…

The customer service I received was quick and they sorted out the issue promptly

31 augustus 2026
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Antwoord van GiftBox

Hi Simon, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your product was faulty. We’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate that you giving us the opportunity to make things right :)

Beoordeeld met 5 van de 5 sterren

Quick and efficient delivery.

Quick and efficient delivery.

13 september 2026
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Antwoord van GiftBox

Hi Lynn, thanks for taking the time to leave Giftbox a five-star review! We are so glad to hear of your quick and efficient delivery experience.

Beoordeeld met 5 van de 5 sterren

Five stars

Five stars
Best service...

16 september 2026
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Antwoord van GiftBox

Hi Ivann, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox service!

Beoordeeld met 5 van de 5 sterren

Amazing

I did an order on line was very easy and the product was on my door step so fast it was great. Packaged well.

14 september 2026
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Antwoord van GiftBox

Hi Kathy, thank you for taking the time to leave a five-star review! We're delighted to hear that you found our Giftbox website easy to use and that your order arrived quickly and was well packaged.

Beoordeeld met 5 van de 5 sterren

I purchased a Freya & Sol reed diffuser…

I purchased a Freya & Sol reed diffuser 3 months ago from my local Giftbox store a was so pleased with it that I wanted another. However it was no longer in stock but the sales assistant suggested I look online which I did and was able to find the product.
I was impressed with the level of follow-up from Giftbox and prompt delivery.

11 september 2026
Logo GiftBox

Antwoord van GiftBox

Hi Janet, thank you for taking the time to leave us a five-star review! We’re delighted to hear how much you enjoyed your diffuser and that you were able to find another one through our Giftbox website.
It’s wonderful to know you were happy our Giftbox team and that your order arrived promptly with updates.

Beoordeeld met 5 van de 5 sterren

Great experience

Items are posted out very quickly and well packaged

28 augustus 2026
Logo GiftBox

Antwoord van GiftBox

Hi Janine, thank you for taking the time to leave a five-star review! We're delighted to know that your Giftbox order was dispatched quickly and well packaged.

Beoordeeld met 5 van de 5 sterren

My rug arrived quickly

My rug arrived quickly. It is so comfy and fluffy. I love it.

21 augustus 2026
Logo GiftBox

Antwoord van GiftBox

Hi Trix, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with your Giftbox order and that it arrived quickly :)

Beoordeeld met 5 van de 5 sterren

Great halloween products

Great halloween products. Carefully packed. I had a small issue and they fixed it up + extra the same day as it arrived.
Great communication. Would buy again.

28 augustus 2026
Logo GiftBox

Antwoord van GiftBox

Hi Hayley, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your product arrived faulty. We’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate you bringing this to our attention and giving us the opportunity to make things right :)

Beoordeeld met 5 van de 5 sterren

Oodie

Amazing product loved it

27 augustus 2026
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Antwoord van GiftBox

Hi Leshae, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you’re happy with the Oversized Blanket Hoodie, thank you for shopping with Giftbox :)

Beoordeeld met 5 van de 5 sterren

I placed order online went into store…

I placed order online went into store 20 mins later they rushed the order and packed item for me while I waited and carried to my car

26 augustus 2026
Logo GiftBox

Antwoord van GiftBox

Hi Simone, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!

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