Parcel was received so quickly even though we live in a country town. Items were as described with only one damaged box (it was heavily discounted so I'm taking that as the reason it was so cheap). Wi... Toon meer
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Lees wat reviewers zeggen
Website so easy to navigate & quickly complete an order. Fast dispatch of order. Quality products ordered A pleasure to deal with a customer caring business. I highly recommend this business as... Toon meer
Bedrijf heeft geantwoord
I recently purchased some clearance items for fantastic prices! Tho the stand out for me was the staff member at the Penfield S.A store! She was incredibly helpful & beautifully friendly! Old school... Toon meer
Bedrijf heeft geantwoord
The staff were lovely and found exactly what I was looking for easily. The store was clean and organised which made the experience so much easier. Definitely will be back to find some more little good... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contactgegevens
270 The Parade, 5068, Kensington SA, Australië
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great communication
Item arrived quickly, good communication and very happy with the packaging. The pizza oven looks great so we’re trying it out this weekend.
18 augustus 2026
Antwoord van GiftBox
Hi Kel, thank you for taking the time to leave a five-star review! We're delighted to hear that you found your Giftbox order arrived quickly, well packaged and were kept up to date with the tracking.
Super easy with same day delivery
3 september 2026
Antwoord van GiftBox
Hi Emma, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive and easy experience with our GiftBox Same Day Delivery!
Excellent shopping experience.
Fast delivery. Great products. Reasonable prices. They’ll make wonderful Christmas gifts. Thank you! I will certainly be shopping with you again.
3 september 2026
Antwoord van GiftBox
Hi Jo, thank you for taking the time to leave a wonderful five-star review your kind words! We're delighted to hear that you found our Giftbox prices reasonable, and our products great for Christmas gifts. It's also great to know that your order arrived quickly. We look forward to you shopping with us again :)
Antwoord van GiftBox
Hi Linda, thanks for taking the time to leave us a five-star review! We are so glad to hear of your positive experience with our GiftBox Same Day Delivery!
Antwoord van GiftBox
Hi Martin, thank you for taking the time to leave us a five-star review! We’re thrilled to hear you’re happy with your Pizza Oven:)
Antwoord van GiftBox
Hi Tim, thank you for taking the time to leave us a five-star review! We’re thrilled to hear you’re happy with your minion order :)
Gift for my grandson
Gift for my grandson. Great service and delivery was prompt and on time
28 augustus 2026
Antwoord van GiftBox
Hi Sandra, thank you for taking the time to leave us a five-star review! We’re thrilled you were happy with our service and that your Giftbox order arrived promptly and on time. We hope he absolutely loves his gift!
Antwoord van GiftBox
Hi Sharon, thank you for taking the time to leave us a five-star review! We’re delighted to hear you found our Giftbox staff prompt and friendly.
I had trouble with the pick up option…
I had trouble with the pick up option so had to opt for postage 😢
1 september 2026
Antwoord van GiftBox
Hi Jo, thank you for your feedback! We’re sorry you had trouble with the click and collect option. It may be that the item wasn’t actually in stock at our store at the time, which can sometimes affect the availability shown online. We apologise for any inconvenience this caused and appreciate you choosing postage instead. We hope you’re happy with your order! 😊
Antwoord van GiftBox
Hi Graham, thank you for taking the time to leave us a five-star review! We’re so glad your Giftbox order arrived quickly and that our team could assist with the technical issue.
Antwoord van GiftBox
Hi Raylene, thank you for taking the time to leave us a five-star review! We’re delighted to hear you were happy with the product, our staff, and the value for money. Thank you for shopping with Giftbox :)
Sent out promptly fun little gadgets…
Sent out promptly fun little gadgets always in this shop
30 juli 2026
Antwoord van GiftBox
Hi Crystal, thank you for taking the time to leave us a four-star review! We’re thrilled to hear you enjoyed your experience and found plenty of fun little gadgets in our Giftbox store.
Good customer service experience
Good customer service experience.
The lamp turned out to be far too bright for my space, and I had to return it. GiftBox made this pretty easy and was extra helpful when the courier was hard to organise.
The lamp was pretty. Not very sturdy, but what I expected at this price. If it had a dimmer, it might have been okay.
11 augustus 2026
Antwoord van GiftBox
Hi Tracy, thank you for taking the time to leave us a four-star review! We’re glad we could make the return process easy and assist with the courier. We’re sorry the lamp wasn’t quite right for your space, but we really appreciate your kind words about our Giftbox customer service.
Pizza oven
Hey guys, we received our pizza oven today. I just wanted to say that I was sceptical at first, but omg! All I can say is, if you’re into home made pizza that gets cook in one of these. Wow! Just Wow! Where Absolutely blown away by the quality & how quick it cooks. Your service is also outstanding & very quick. Anyway take care guys & enjoy Five gold stars!
27 augustus 2026
Antwoord van GiftBox
Hi Raymond, thank you for taking the time to leave Giftbox an amazing five-star review and your kind words! We’re thrilled to hear you’re loving your pizza oven and were impressed with the quality and how quickly it cooks. Enjoy all those delicious homemade pizzas :)
Quick dispatch and delivery.
Quick dispatch and delivery.
Goods well packaged.
Well done 😊😊😊
24 augustus 2026
Antwoord van GiftBox
Hi Neil, thank you for taking the time to leave a five-star review and your kind words! We’re glad to hear your Giftbox order was dispatched and delivered quickly and that everything arrived safely and well packaged.
The lamp is beautiful and large
The lamp is beautiful and large. The crystal is cut perfectly. The item was sent quickly.
14 augustus 2026
Antwoord van GiftBox
Hi Grace, thank you for taking the time to leave a five-star review! We’re delighted to hear you love your lamp and it arrived quickly, thank you for shopping with Giftbox :)
Great Place
Staff were super efficient and I didn't need to finish what I was there for.
29 augustus 2026
Antwoord van GiftBox
Hi Debra, thank you for taking the time to leave a five-star review, we’re so pleased to hear our Giftbox staff were super efficient and able to assist you quickly.
Cut cords
I ordered two lamps from u guys. One is perfect! But the other the cord came cut in three pieces . I emailed with pictures and asked for another cord to be sent or a refund.
27 augustus 2026
Antwoord van GiftBox
Hi Sophie, thank you for sharing your service feedback! We’re sorry to hear that one of the lamp cords arrived damaged. We appreciate you getting in touch with us directly and providing photos so that we were able to organise a full replacement to be sent out to you. We apologise for the inconvenience caused and appreciate your patience and understanding.
Antwoord van GiftBox
Hi Kylie, thank you for taking the time to leave a five-star review, we’re so pleased to hear you found the ordering process easy, communication great, and dispatch fast. Thank you for shopping with Giftbox!
Antwoord van GiftBox
Hi Jes, thank you for taking the time to leave a four-star review and we are so happy to hear that you have had a easy and quick experience with GiftBox Click and Collect!
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