A great gift for animal lovers. The finished product was as ordered. Delivery was good. Communication was good. I really like the finished product. Colors were as shown on web page.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Having ordered Xmas items from 2 companies, Giftymize was absolutely The Best. The item was damaged in shipment & they immediately sent another at express shipping & no charge…..great customer serv... Toon meer
I love being able to personalize the mugs with dog and cat names, colors, breeds, etc. On this order, I couldn't get the mug background I wanted, which was a night scene, but everything else worked ou... Toon meer
I want to say a big thank you to customer service team for their patience and understanding. I’ve ordered a mug in advance as a gift for my loved one and messed with address. As a result my package... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Most Creative Customized Gifts For Dog Lover. Personalized Mugs, Doormats, Phone cases. Customized Gifts for Mother's Day, Father's Day, Christmas, Dog Moms
Contactgegevens
1300 Rosa Parks Blvd. Detroit, Michigan, 48216, Detroit, Verenigde Staten
- contact@giftymize.com
- giftymize.com
4,4
Uitstekend
103 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Came promptly and exactly as ordered
Came promptly and exactly as ordered. Packed nicely so there was no damage!
19 februari 2024
Time to honor EVERY dog past AND present!
I just purchased my 4th mug. First was for my son and our 2 new poodle puppies. Then I ordered another for my pastor and her husband and their corgi. BUT THEN, I thought I wanted to honor EVERY dog I have ever had in my life and ordered mug #3 with 4 dogs and mug #4 with another 5 dogs....meaning all of my dogs past and present are on my mugs. Dogs mean the world to all of us and their memories should always be front and center. Here's to the 11 dogs who've I shared my life with for 65 years!
26 februari 2024
Review zonder uitnodiging
The cup is now a favorite of mine!
The cup was made according to my specifications and delivered in a timely manner. One thing I was disappointed with is that the names of the dogs could have been centered better under the picture of the dogs. Other than that, I was quite satisfied with the end result.
6 februari 2024
Easy experience ordering with prompt…
Easy experience ordering with prompt delivery. Great quality!
26 januari 2024
I have ordered 3 mugs from Giftymize
I have ordered 3 mugs from Giftymize. The first two were perfect but the third one arrived broken. The company acted immediately to replace it. I am very pleased with Giftymize, and would not hesitate to order from them again.
12 januari 2024
You added an additional cat to the mug…
You added an additional cat to the mug I ordered. Thank you! It is perfect!
17 januari 2024
Antwoord van Giftymize
Hello Barbara, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Hope you visit us again soon and We wish you all the best things.
Excellent Product!!!
I ordered two mugs as gifts of remembrance. I was hopeful that it will look just like the picture on the website, and once I received it...the products exceeded all of my expectations!!! I will most definitely order again!
16 januari 2024
Wrong made right!
Wrong made right!
At first I was very disappointed in the company and the product. The mugs I ordered did not arrive in the time they said, and when they did, they were the wrong mugs.
I emailed the customer service and they responded very quickly. To their credit, they immediately printed the new mugs and got them to me in a timely manor. One of them had to be printed a second time because of a flaw in printing.
In the end I was very satisfied.
9 januari 2024
Antwoord van Giftymize
Thank you for the kind words, Nancy! We’re so happy that our products make you satisfied! We’d love to continue providing great service to awesome customers like you. Thanks again!
Great mugs
I love my mugs! One came with a chip in it, I E-mailed the company, and they sent me a new one within a week. They are a wonderful company and great customer service!
29 december 2023
Finally got the cup
28 december 2023
We had a small printing error and this…
We had a small printing error and this company took care of it asap. I was very pleased!
28 december 2023
Antwoord van Giftymize
Hello Ann, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! We hope you visit us again soon. Wishing you all the best things
“Forever in my Heget”
I chose “Forever in my Heart” but unfortunately the cursive writing and the choice of letters is wrong. The “a” in Heart is a “g” or “q” with a squiggly line underneath. Therefore, the “a” does not connect with the “r” which is half of the “r”. It reads as “Heget” instead of “Heart”. The “r” looks like a capital cursive “E”. The picture of my husband and three cats looking at a beautiful mountain scene is beautiful. He was overwhelmed by emotions and loves the mug.I didn’t point out the “Heget” mistake so all in all, it was a success!
29 december 2023
Antwoord van Giftymize
Hello Nancy,
Thank you so much for taking the time to provide feedback on your experience and comments about Quote fonts. We are updating the design to help customers have more choices in this section. We hope to have the opportunity to resolve your concerns and continue to earn your trust on your next purchase. Thank you and hope you will visit us soon.
I loved being able to customize my…
I loved being able to customize my coffee mug so that it looks like me and my dog enjoying a mountain view. I also loved being able to customize the words! It was also packed very carefully so it arrived unbroken. The shipping was delayed over and over, and untrackable, so that is the reason for four stars instead of five.
6 januari 2024
Antwoord van Giftymize
Hello Debbie, thank you so much for your lovely reviews. We will try to improve the tracking shipping so that customers can update and track orders more accurately. Thank you for your feedback on this. And we hope to have the opportunity to serve you in your next purchases!
Customer service A+
I ordered 2 identical mugs. Unfortunately only one was sent. I emailed the company and they responded promptly. I had the issue resolved within 24 hours and received the 2nd mug within 10 days. Their customer service was the best I've ever had when ordering online
28 december 2023
Antwoord van Giftymize
Hello Kimberly, Thank you so much for your lovely feedback. It's really meaningful to us. Your kind words lighten up our day. We hope that you will have lots of great moments with it and we look forward to serving you for many years to come!
Double charged …
Super cute cups, one broke in transit, got replaced immediately
My only issue was that somehow some of my orders got doubled up and I got charged for those. Customer Service got back with me and ended up paying me 70% back off the doubles I would’ve preferred 100%
28 december 2023
Antwoord van Giftymize
Hello Susanne,
Thank you so much for supporting our products and spending time to give feedback about your experience. As we have informed and discussed with you via email, we hope you can understand and sympathize with us in this case.
We look forward to the opportunity to serve you in your next purchases.
I ordered 2 coffee mugs and only…
I ordered 2 coffee mugs and only received 1 in time for Christmas. Just received the missing one today January 4th.
27 december 2023
Antwoord van Giftymize
Hello Michelle,
I'm Sena from the Giftymize. On behalf of my Team, I'm sincerely sorry that you didn't receive the mugs as soon as you expected. Thank you so much for your understanding and patience with us in this case. We hope to have the opportunity to resolve your concerns and earn your continued trust on your next purchases. Wishing the best to you. Thank you!
Completely wrong cup
Completely wrong cup. Still waiting for them to make it right and send the one I ordered.
27 december 2023
Antwoord van Giftymize
Hello Susanne, I am Sena from the Customer Service team of Giftymize. Once again, we are truly sorry for the wrongly designed mug you received. We printed and shipped your replacement mug back to you after. So we would be grateful if you could update the status or give us some more positive reviews. Thank you so much!
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