Unacceptable and unprofessional Golden Key kept my AED 1,000 deposit for almost three months and ignored repeated emails and messages. When the money was finally returned, they did not refun... Toon meer
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No idea why people are leaving bad reviews, i rented 2 cars whilst in dubai and the service was amazing, the cars were outstanding and i received the deposit back after around 23 days… this is incase... Toon meer
ALERT!!!! … NEVER USE THIS COMPANY … NEVER RETURN MY DEPOSIT, THEY JUST ANSWERS THE WHATSAPP’s MESSAGES BUT NEVER SOLVE OR FIX NOTHING …. THEY ARE SCAMMERS … DO NOT TRUST FROM THE OTHER GOOD REVIEWS,... Toon meer
After renal was over I waited for 30 days but have not received my deposit, Few gentle reminders stayed without reaction, so I claimed for charge back. Hope their merchant acc will get a strike.
Bedrijfsgegevens
Geschreven door het bedrijf
Golden Key Car Rental is your premier choice for reliable and top-notch vehicle services. Our commitment to excellence ensures that we stand as the foremost option for all your car rental needs. With a dedication to providing exceptional customer service and a wide range of quality vehicles, we guarantee that choosing us will always be the perfect decision for your travel requirements.
Contactgegevens
Cargo Village , Shop-5 , Airport Road , Dubai , United Arab Emirates, 00000, Dubai, Verenigde Arabische Emiraten
- +971553890523
- info@gkcarrental.ae
- gkcarrental.com
2,6
Slecht
30 reviews
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ALERT!!!
ALERT!!!! … NEVER USE THIS COMPANY … NEVER RETURN MY DEPOSIT, THEY JUST ANSWERS THE WHATSAPP’s MESSAGES BUT NEVER SOLVE OR FIX NOTHING …. THEY ARE SCAMMERS … DO NOT TRUST FROM THE OTHER GOOD REVIEWS, I AM SURE THAT THE GOOD COMMENTS HERE ARE FALSE. I HAVE ALREADY BEEN LOOKING AT SEVERAL WEBSITES WHERE WE CAN REPORT THEM. THE MONEY PROBABLY WILL NOT BE RECOVERED, BUT IT WOULD PREVENT THEM FROM CONTINUING TO COMMIT MORE FRAUD.
21 juli 2024
Review zonder uitnodiging
No refund of my deposit
No refund of my deposit, absolute SLAGSS
10 juli 2024
Review zonder uitnodiging
Deposit Not Refunded
I was told that the deposit would be refunded after 21-25 days after the return of the car but it's been 2 months already and I still haven't received any refund.
I wrote to the company several times but received no answers.
Could be a SCAM!! be careful
29 mei 2024
Review zonder uitnodiging
ALERT! Deposit not returned after 60 days.
!!! Deposit not returned after 60 days !!!!
update: The deposit was finally returned after 61 days after the car had been returned.
22 juli 2024
Review zonder uitnodiging
Decent car for reasonable money but deposit refund turned out to be a problem.
After renal was over I waited for 30 days but have not received my deposit, Few gentle reminders stayed without reaction, so I claimed for charge back. Hope their merchant acc will get a strike.
19 mei 2024
Review zonder uitnodiging
SCAM - Dont return my deposit
My experience with you and Golden Key Car RENT
DON'T recomendate
Rented Tesla from 22 to 29 feb (Completly dirty)
Rented BMW 420 Cabrio from 28feb to 2mar (vary bad condition)
1. The first car was delivered 1.30 minutes late, although I paid an extra 30 dollars for this delivery and asked for it to be delivered on time, I was late for the conference because of you.
2. The driver of the car smoked right in the car and the car was very very dirty.
3. When the driver was supposed to pick up one car and deliver another, he was 2 hours late
4. The second car was damaged and its dashboard was swept away like a New Year's tree - a bunch of errors, the car was in very poor condition, the light was constantly flashing with a request to change the oil and brake pads, the car braked poorly, was very dirty and outwardly very scratched - this is a BMW 420 although when I booked they promised a white BMW 430 and in a different color
5. I asked to change the car to another one, they told me that they would change it in the evening and then they didn’t answer me for 2 days
6. When they picked up the car, they were an hour late, again.
7. They promised to return the deposit 2 weeks ago, they wanted to cheat with the deposit and return 1140 dirhams instead of 1380
8. During our cooperation, your employees lied to me 6 times, 3 times they promised to transfer the deposit, 3 times when they delivered and picked up they said that they had 10 minutes left and arrived in an hour.
For today my deposit is not returned.
22 februari 2024
Review zonder uitnodiging
ძალიან კარგი სერვისი და ავტომიბილიც…
ძალიან კარგი სერვისი და ავტომიბილიც იდეალური 🙌 დიდი მადლობა 👌
8 april 2023
Review zonder uitnodiging
Ver nice service recommend to everyone
9 april 2023
Review zonder uitnodiging
Antwoord van Golden Key Rent Car LLC
We appreciate to you, see you next time as well
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