Glasgow Airport Reviews 

272
TrustScore 1.5 uit 5

1,5

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Beoordeeld met 1 van de 5 sterren

Old and very tired looking, broken equipment everywhere from toilets, escalators to even the beer tap in the Lomond lounge, staff helpful but clearly poorly managed - parking stupidly planned, broken... Toon meer

Beoordeeld met 1 van de 5 sterren

I experienced racial profiling when I traveled through from Schiphol to Glasgow airport. I was directed to a queue by one of the airport staff and when it was my turn to step up,the immigration office... Toon meer

Beoordeeld met 2 van de 5 sterren

Valet parking is a joke. On arrival the barrier did not lift as expected using the ANPR system , pressed the Help button several times - no reply. When someone eventually answered they would n... Toon meer

Beoordeeld met 2 van de 5 sterren

No issues with checking or security it's the restaurant & bar issues that frustrate me & makes me wish I'd flown from Edinburgh. Queues everywhere, practically impossible to get aaseat never mind a ta... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

Glasgow Airport website - live flight times and updates, arrivals and departures, news, advice, and parking.


Contactgegevens

1,5

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TrustScore 1.5 uit 5

272 reviews

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1,5

Alle reviews

(272)

53 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Glasgow Long Stay car parking - never again

Arrived early for our lunchtime flight . Number plate recognition on entry but no ticket dispensed as said on documentation . Help button not working and no-one at the main reception. Cars were parked like sardines and places were extremely limited ( staff also use this car park ) very little space between cars and we are keeping our fingers crossed no damage on return . Transfer bus runs regularly. Documentation states approx 5 min walk to terminal more like 20 mins I would say. Will not be using this car park for future trips will stay with the off site ones we have used previously booked this one for location and certainly does not feel onside.

15 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pathetic transport infrastructure to…

Pathetic transport infrastructure to and from Glasgow airport and exhorbitant car pick-up charges.

The ONLY public transport option is a bus from Buchanan Bus Station, totally inconvenient for the vast majority of Glasgow and its surroundings citizens. No train option at all. The only feasible option for the majority of users is the pick up and drop off at £5.50 to stay for up to 15 minutes with a £1 increase for every additional minute.

Picked up a passenger based on the arrival time on Glasgow airport's Flight Arrival's web page which showed RA FR5774 to be on schedule. It arrived an hour late. No doubt a ploy to make additional income from its extortionate car parking charges. Profiteering at its worst. An airport to avoid.

1 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

In the past I have complained about the…

In the past I have complained about the time it took for luggage to arrive into Baggage Reclaim, but on our recent return from Spain it was the Polar opposite with our cases ready for pick up by the time we cleared customs (maybe15 minutes after landing). Extremely happy with service.

25 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I'd give a zero if I could

I'd give a zero if I could. Depressingly rude staff on some kind of power trip. Throwing people's stuff around carelessly and making stuff up as they go. Completely inconsistent rules. Avoid this place, go to Edinburgh or Aberdeen instead. Extremely disappointed, I never want to end up here again.

27 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst airport on the planet.....

There will come a time, when there begging people to come to the airport not charging high drop off prices £5.50, its not a night club lol , flying to London late afternoon the flight is always running late meaning am running to a 12 hour flight to catch my connection, I fly alot (60) flights a year and my local airport is the worst airport on planet earth by a country mile.......

26 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Security took all the stars

Security took all the stars. Baby has a cough and had a medicine with us. They took it, because it was bought from regular store. Wasn't prescription. Bossy and rude attitude. generally-average airport.

4 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

LEGALISED EXTORTION

DROP FEE £5,FOR WHAT EXACTLY?My taxi driver informed me that the fee is increasing again to £5.50 from midnight tonight,this is EXTORTION, why should anyone have to pay to drop off the airports CUSTOMERS at the airport.
Glasgow Airport is overpriced inside and outside the Airport.
The only way forward is once you are inside the airport DO NOT BUY ANYTHING.

14 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst Airport

Worst airport consistently! Security a joke, pay for priority and get sent to join main queue, and staff wandering through new scanner, makes no sense.
Inconsistent rules each time going through security. Food prices extortionate, roll and bacon nearly £8.00, £2.00 for a potato scone, really. The need to stop the greed.
Hardly any shops, really poor overall
Always wait ages for cases on arrival, no matter if one or more flights arrived!!
Really poor departure and arrival times from Canaries, always early hours of the morning!
I travel a lot, using some of the busiest airports and have less hassle than Glasgow, cases arrive really quickly.
Totally disorganised and badly managed at Glasgow, check to call itself Glasgow International.
For holidays I have started using Edinburgh, so much better and organised, arrive get case and drive home in the time it takes to get your case at Glasgow

8 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor unprofessional hire company staff…

Enterprise Car Rental !!! Poor unprofessional hire company staff are pathetic rude inconsiderate especially when booking through another unprofessional company the AA breakdown cover advice use neither been with AA over 10yrs and this is the worst they have got used to be good bsck in the day

12 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A disaster for early flight.

A disaster for early flight.
Checkin open 03:40
Security open 04:00
Lounge open 05:00
Need better time co-ordination
Security open 03:45
Lounge open 03:45
Waste of money purchasing business class if lounge not open until boarding time.

20 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Once again, baggage delays of over 1hour!

Once again, over a 60min wait to collect bags when my flight arrived. They said it was due to ‘multiple flights arriving at once’ which is kind of the idea of airports. Sadly not the first time. I live in Glasgow but prefer to use Edinburgh but didn’t have a choice as it was the only Scottish Airport used by P&O for my cruise.

13 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pathetic experience

Pathetic experience ! They cannot handle the A380 with the amount of passengers flying in! I've been waiting at the immigration queue for about half an hour and I've hardly moved.

12 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rude staff are a let down

I've flew from/into Glasgow airport about 6 times this year and it's been chaos everytime. Zero issues on the way out, security is always quick and the boarding/check in staff are lovely but the staff on passport control are very unprofessional and downright rude. The scanners barely recognise children (are still forced to use them) meaning they get separated from their families and then the parents being yelled at for wanting to be able to see/ know what's happening to their kids. The staff (always the same 2 men) seem to be on a power trip and look like they enjoy seeing people panic, not a very nice welcome to Scotland. Been to much busier airports yet this one always seems overwhelmed by one flight landing.

29 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Clueless staff

Clueless staff, restaurants with only 4 choices on menu and mayhem in the security area, with no one knowing what they are meant to be doing.
Dreading returning here.

3 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Five Pound Rip Off

£5 to drop someone off/ pick someone up- an absolute joke. It has risen gradually and gradually. What is the £5 for exactly? It used to be free. Then ‘terrorism’ was the excuse- and they’ve made it harder and harder to drop people off but without improving public transport. It started at a £1 and now its £5. For what? The inconvenience which if someone is delayed goes up and up in price. And now a massive trek into the airport- had 44kg and not a trolley in sight- there’s not even a waiting area for cars if you’ve travelled and waiting for a flight to come in and its confusing to even the drop off bit if you’re not familiar with the airport. It’s just take and take and the airport hasn’t improved its services in any way or the road system. Not everyone lives in Glasgow City Centre- buses are expensive (additional charge for the airport that doesn’t tie in with local bus fares) and infrequent (not the 500 although that is expensive- almost cheaper getting a taxi and is not 365/ 24:7). No joined up rail service. What’s the £5 for? If I didn’t have to travel for work. I would never fly. It’s embarrasing to see what our tourists have to experience. Nice one Glasgow. Making us look like massive rip off merchants who can’t even put on decent public transport to the rest of the world.

2 januari 2024
Review zonder uitnodiging

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