Gleam.cleaning™ | London | Trusted Home Cleaners Reviews 

819
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

My experince with Gleam has been excellent from day one. They have always provided me with professional and experienced cleaners who handle my cleaning tasks exceptionally well. Gleam is also... Toon meer

Beoordeeld met 5 van de 5 sterren

Had a great cleaning with Monica over the weekend. Booked at short notice due to a cancellation with another outfit and she was on time, friendly and did a great job. The website is super user fri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service, the cleaner Onome did a brilliant job, professional and left everything spotless. Really happy with the results and would definitely recommend Gleam. Jonathan V

Beoordeeld met 1 van de 5 sterren

Absolutely terrible my original booking got cancelled last Minute then re booked for later in the weeks then cleaner never showed up to my re book and didn’t even have any notice they were coming when... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoonmaakdienst

Geschreven door het bedrijf

Gleam Cleaning™ cleans homes reliably and affordably for only £16.99 per hour. We pride ourselves on having great customer service combined with true quality.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

819 reviews

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3 sterren
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3,8

Alle reviews

(819)

83 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I have had a great cleaning experience…

I have had a great cleaning experience with Gleam. Toluwalope did a great job. She was so attentive to details from the start to the end.
I recommend👌🏾

Joan D.

27 januari 2026
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Joan


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

Gleam has been great so far

Gleam has been great so far. I have a weekly clean with Rose and she is doing a great job. Always polite, works efficiently and really discreet whenever I am working from home.

24 januari 2026
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Niko


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 1 van de 5 sterren

Unprofessional, unreliable, sub standard

To start - I had to delete my previous review because Gleam posted my full name, email address, telephone number, borough and post code in their reply. Let this be an indication of the professionalism and care of this company.

I had previously used Gleam for over year now - from May 2024 (with a 6 month break from Jan 2025) and have been generally really disappointed with the quality of service.

These are the issues I've experienced:
1 - Being sent cleaners who are afraid of cats and dogs despite the fact that I was very clear that I have a dog (a 3kg miniature pinscher) and a cat.
2 - Inexperienced cleaners who have clearly never cleaned professionally. For example, the latest cleaner used descaling spray to clean the front of my kitchen cupboards and didn't know what things like Cif and polish were for until I explained.
3 - I was previously sent a cleaner who spent 1.5 hours cleaning my (very small) bathroom and was then rude to me when he explained he didn't have enough time to clean the rest of the house.
4 - I've been sent cleaners who cannot speak English therefore can't understand me when I explain what should be cleaned and how meaning the quality of the work is substandard.
5 - Cleaners not showing up and giving little to no notice with no compensation from Gleam: the latest cleaner has not shown up for the last 2 sessions. Most recently I wasn't informed until an hour before the clean was due to start and previously she called me the evening before a 10am clean and didn't inform Gleam so I had to contact them myself.

Gleam offered a free upgrade to their "premium service" which I can find no information of on their website - the "premium service" wasn't an option when I signed up and I've never seen or heard anything about this until now. This makes me question the validity of this - it sounds like a lie in an attempt to appease.

Apparently this "premium service" offers 'among the best, most experienced pool, a handpicked cleaner for future cleans' so I can only assume that what I've been paying for so far has not included experienced, hand picked cleaners which goes against the description on the website which says the service is 'unmatched on value, quality and customer satisfaction'. This is untrue - the value, quality and customer satisfaction I've received have been incredibly poor.

I'm sure there will be a response I set this to say it's 'under management review' & feel dubious about the number of positive reviews for Gleam given that another reviewer who had a poor experience mentioned being offered compensation to remove their poor review.

Would not recommend, look for another service that is actually valuable and reliable instead.

These are the bullying tactics Gleam has tried so far to get me to remove this review:
1- Threatened legal action
2 - Posted my personal information in replies 3 times (since removed as I reported them to TrustPilot and the ICO)
3 - Offered a refund of the £45 they have wrongfully charged as a cancellation fee despite having had more than 20 cleans with them
4 - Threatened legal action again

In response to their reply below:
You say I expected "deep cleaning" - I do not believe moving a washing basket to clear dust behind it constitutes deep cleaning
You said there was "a high level of soiling" despite me having fortnightly 3 hour cleans for over a year
You say cleaners complained yet never mentioned it in over a year?
You say I tried to "exploit low paid workers" yet they are paid by Gleam who take a cut of their salary. If they are exploited and low paid, that is your fault, not mine.

Finally, I'm incredibly suspicious of the number of positive reviews given my experience. I'd be very surprised if they are all genuine.

Take a look at Gleam's replies to negative reviews, e.g. they called one customer "unhinged". If that's how you talk to and about your customers on a public forum, your levels of customer service and professionalism speak more about you than my review ever could.

9 januari 2026
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Dear Ms Taneha Doldan, We are sorry that after following up with you directly on this matter, we were unable to resolve this to your liking. NB. Taneha’s version of events is not quite what happened. After a number of cleans, we received various complaints from some of our highest rated cleaners about the unrealistic expectations of Taneha for standard cleaning, which were more along the lines of deep cleaning given the high level of soiling often found at the property. She was extremely rude to our team and made unrealistic demands of them, often in a very demeaning and degrading manner. Following a number of cleaner changes and further complaints from cleaners, Taneha then started to request free cleaning because of the changes. Having checked back with some of our most experienced cleaners who had cleaned for Taneha, they guessed she is just trying to get cheap cleans and exploit workers for her own advantage. We cannot believe Taneha's assertion that after such a 'poor service' she would stay with us for a year, this is not credible. We therefore made the decision to cancel Taneha’s account and cancel their booking. Following that she has written this review which contains a number of untruths. We'll always act in the interests of our team and where unfair treatment is proven, we will never hesitate to call that out and challenge it.

For the benefit of the reader; we always endeavour to ensure bookings go off without a hitch and we have stringent measures in place to ensure this. More than ninety five percent of clients and cleaners are happy with the outcomes we provide. From a customers' perspective when things have not worked out, in consultation with cleaners, we have developed the following top tip checklist which you should consider when booking to ensure everything goes well;
1. Book enough time, a cleaner can only do so much cleaning in a fixed period of time. If not enough time is booked your expectations of the results or the time for future bookings should be adjusted accordingly.
2. Provide the appropriate cleaning materials, this one is obvious. The most common issue is expecting your cleaner to be able to clean an oven without a proper oven cleaner, not going to happen.
3. The level of cleaning required and getting into a regular routine might mean, for recurring bookings, a gradual improvement while the first few cleans are carried out. For example a floor which hasn't been cleaned for two months will require far less effort when it's being cleaned every week vs the initial sessions while things are brought up to standard.
4. Your cleaner is working in a new place and your home is therefore a new place of work for this person. Make them feel welcome, if you're working at home get out of their way, and let them carry out the job they're so good at doing, no need to follow around or micro-manage. Providing a checklist can help though.
5. If you require a reliable and consistent service with the same cleaner, you should also be a reliable and consistent client; cancelling regularly, often changing times and days etc is likely to result in your cleaner requesting a client change which will result in reallocations to new cleaners more often.
Hope this helps!
Gleam Team

Beoordeeld met 5 van de 5 sterren

I'm very happy since I start with Gleam…

I'm very happy since I start with Gleam cleaning,Alina it's doing a very great job all the time and professional and I'm very happi with her

15 december 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Enasel


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 4 van de 5 sterren

I will update this review if my issues…

UPDATE - after a worrying start the cleaner worked hard and listened. It was funny when she brought my duvet cover downstairs with the duvet still in it and had laid the fresh duvet cover out on the bed but I showed her how to do it and now she knows. Excellent attention to detail, brilliant hoovering and dusting, she cleaned the blinds without being asked and I will be very happy to have her back. Thanks so much R you have been a huge help today.
I will update this review if my issues are resolved as I am a fair person. The work is guaranteed - the first clean was a disaster I have the photos - it just wasn’t done - I complained to gleam but all they have done is send a second cleaner (who I have had to pay for) who they say is highly rated and all cleaners have at least one year experience. Both cleaners walked up the stairs in their dirty outdoor shoes the one today holding her plastic shoe covers in her hand - what part of cleaning are you not understanding ? The highly rated cleaner hasn’t used a Henry Hoover before (all cleaners in my experience like Henry) hadn’t used a mop with integral spray so let’s see how your “highly rated” cleaner does. You clearly don’t give them even the most basic training. Oh yes and she asked where my brush was to clean ?? If she tries I will help her and she seems a nice lady but you clearly send inexperienced untrained cleaners and hope they will some-how “wing it” . If you can sort out the quality of the work the app and user experience is excellent (hence the stars) but not there is no point

19 december 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

This is currently under management review.

Beoordeeld met 5 van de 5 sterren

What a fantastic experience I have had…

What a fantastic experience I have had with my Housekeeper Avgustina. She is thorough, punctual and friendly. She always does a great job and the Gleam system is so easy to use

19 november 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Seifert


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

I'd like to thank Chloe on Gleam's…

I'd like to thank Chloe on Gleam's customer service team after I recently messed up a booking. I made a booking for a one off clean but I did not get the cleaning products, I thought they were included but on checking back Gleam do mention this in a number of places on the booking journey and on emails, I just had not noticed that. Anyway, when my cleaner showed up and had no cleaning products, Chloe got in touch to let me know the cleaner was there with no products. But they offered to go to a local shop to pick up some cleaning products and charged me directly so the cleaning could go ahead. I did have to also pay extra for the cleaners time but that is fair enough as was my error. At least the cleaning got done before my parents came to visit, all down to Chloe who resolved a challenging situation. Thanks again.

19 november 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Katharina


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

I recently booked a last minute tenancy…

I recently booked a last minute tenancy clean after the agency I had booked let me down. I could not believe how quickly Gleam got a replacement cleaner out to me, within only 3 hours after I booked, and they did a great job

13 november 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Eamon


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

We have been very happy with Gleam…

We have been very happy with Gleam since we started our weekly cleaning back in August. Our cleaner Jo always goes above and beyond, her attitude is great, she always works efficiently and discreetly, we love coming home from work the evenings after she has been. Would highly recommend

10 november 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Anna


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

Excellent Service

I booked a cleaning session with this agency and the experience was amazing from start to finish. The cleaner, Chidera, arrived right on time and did an excellent job, leaving my place spotless.
Really impressed- highly recommend!

30 november 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Andrea


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

I’ve had a great experience with Gleam…

I’ve had a great experience with Gleam from start to finish. Booking was easy and communication was smooth throughout. Esther did an amazing job with the cleaning very thorough and paid attention to detail.

2 december 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Vee


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

Clients was very kind and patient

Clients was very kind and patient

31 oktober 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Areti


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

Gleam experience

I have good communication with the agency, appointments are carried out smoothly, cancellations provided with notice very easy, flexible and friendly customer service thanks gleam for all your help allways.
Jurcilina

15 oktober 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Jurcilina


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

I’ve been with Gleam for over a year…

I’ve been with Gleam for over a year now with a weekly session and would highly recommend the service.

Prices are reasonable and the service team are really friendly and helpful. My cleaner Rose is amazing and if she’s ever not been able to make it for whatever reason I’ve been offered a replacement and the experience has been seamless.

Some of the other reviewers on here expecting their cleaners to be able to changes times and dates on a whim shows a lack of respect for those cleaners who will have other jobs at different times. Expecting cleaners to move times and dates on the whim of a client shows a total unawareness of cleaners having various clients and not just them. Sorry guys but the world does not revolve around you.

23 november 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Ben


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 3 van de 5 sterren

Our cleaner was great

Our cleaner was great! But unfortunately I found the system for contacting Gleam to amend the time of future appointments clunky and difficult. I hoped it would be a more flexible service, but if you want a cleaner exactly the same time every fortnight, then this is a good service.

7 november 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Jessica


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

It's great experience having Gleam…

It's great experience having Gleam cleaning, Vivian was helpful and well organised, it's nice coming home to a clean and fresh home after her cleaning days. I will always request for the services over and over again...Maya B.

31 oktober 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Jenny


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

Have had a great experience cleaning…

Have had a great experience cleaning with Gleam from start to finish. Tope did a great and perfeectly well Job

31 oktober 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Bello


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

Courtney v

Passionate, commitment, and making the client environment cleaner is my periodic. Sparking clean thoroughly the job, professionalism and efficiency, punctuality, is my watchword.
Thanks clean cleaning , thanks to all our clients, thanks Courtney v for trusting in us .

16 november 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Contvey


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

Great work!

We have a fortnightly clean with Tunde and she is brilliant, efficient and hardworking - overall great experience with Gleam

11 november 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Susie


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

Beoordeeld met 5 van de 5 sterren

Good Service

I booked a one-time with Faith, did a really good job, on time and polite. Thanks!

4 november 2025
Review zonder uitnodiging
Logo Gleam.cleaning™ | London | Trusted Home Cleaners

Antwoord van Gleam.cleaning™ | London | Trusted Home Cleaners

Hi Shaun


Thanks for the feedback and we're pleased to see you have enjoyed our service.


We look forward to seeing you again soon. There are a number of Gleam cleaner services you may find useful in future including the ability to make one off or recurring bookings, as well as Specialist Moving (Tenancy) and SOS (Last Minute) Cleaning. We have also recently launched two new fantastic offerings; 'Gleam Express', for those who rent out on AirBnB etc and need regular tidying/cleans for next guests as well as 'Gleam for Business', specialising in small business settings such as offices, show rooms, galleries and retail outlets.


FYI we're a new start up, available across London and the UK, so if you're ever chatting to friends and they're looking for a new cleaner, we'd love it if you could refer them on to us (you can benefit too - www.gleam.cleaning/referrals). Gleam Cleaners are ridiculously passionate about cleaning and although, on the rare occasion a customer may not be happy with their cleaner, we recognise that cleaning is a very personal thing and the relationship customers have with their cleaner is so important. So we'll put every effort in to setting our users up with the right cleaner first time.


Hopefully see you again soon and if you have any further questions or want to get in touch visit us at www.gleam.cleaning/help


Thanks very much for the feedback.


Regards


Gleam Team


www.gleam.cleaning
www.gleam.cleaning/help

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