Gleeson Homes Reviews 

1.561
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

We recently visited the All Saints site and had a wonderful experience. Dani was incredibly helpful and friendly. Even though there wasn't a showhome available, she went above and beyond to help us vi... Toon meer

Beoordeeld met 5 van de 5 sterren

Charlotte (Bridlington Pinfold Park 2) was brilliant from start to finish. Level of customer service given throughout was outstanding. As a first time buyer I couldn’t have asked for anyone better.... Toon meer

Beoordeeld met 5 van de 5 sterren

Allison was a great support through our stressful moving process. Allison always kept us informed of any developments on the progress of the build. Allison has gone above and beyond to make sure we g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently bought a house from Peter at Ousterly Woods. Absolutely brilliant from start to finish, always went that one step further if there was questions he couldn’t answer there and then. Absolutely... Toon meer

Bedrijfsgegevens

  1. Huizenbouwer
  2. ook in
  3. Woningbouwproject

Geschreven door het bedrijf

Gleeson Homes build affordable, high quality homes in the North of England and the Midlands where there is a strong need for affordable housing.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 76% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(1.561)

251 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

We recently completed our journey with…


We recently completed our journey with Gleeson Homes and had a very positive experience throughout. A special mention goes to Mauricia, who was incredibly helpful, professional, and supportive from start to finish. She kept us informed every step of the way, answered all our questions promptly, and made what can often be a stressful process feel straightforward and enjoyable.

Her excellent customer service and dedication really stood out, and we are very grateful for all her help. We would happily recommend Gleeson Homes to anyone looking to buy a new home.

Thank you, Mauricia, for making our sales journey such a positive experience.

19 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Joshua,

Thank you for taking the time to leave a review. We're delighted to hear of your positive experience and will pass your feedback on to the team!

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

So far I have had exceptional customer…

So far I have had exceptional customer service both from Mouritia and Scott. Thank you so much for all your help and helping me. Ever so polite and ever so helpful and friendly. Just what you need. Provided me with all the information I required.

20 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Yasmin,

Thank you for taking the time to leave a review, we’re grateful to you for sharing your experience.

Congratulations on your new home!

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Team Castledene! Brilliant

Moving house is stressful! I can honestly say this time Gleeson Castledene team have been wonderful to ensure my daughter Danielle has been well looked after from start to moving date (Friday coming eek!)

Alyson who was in the sales office was always on the end of the phone or email whenever we needed. Sorted out all our queries and concerns without fuss. We could not have asked for more.

Moving to the site. Keaton has been fantastic in the home demo and keeping us informed, thank you! You are worth your weight in gold. I know when Danielle moves in she will be well looked after 🙏.

The house finish itself if fantastic! Cannot fault it. Everything done as and when and to a good standard. Again testimony to Keaton and his team!

Here’s to the next chapter.

Thank you Team Castledene for a seamless and stress free move!

20 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Vicky,

Thank you for taking the time to leave a review and for sharing your experience with Gleeson! We're pleased to hear how positive your journey has been.

We hope you enjoy making many happy memories and congratulations!

Kind regards,
Gleeson Homes

Beoordeeld met 4 van de 5 sterren

Great customer service and aftercare…

Great customer service and aftercare from Liam.

29 mei 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Joshua,

Thank you for taking the time to leave a review, we’re grateful to you for sharing your experience.

Wishing you all the best in your new home!

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Mynster Fields Karen Woolley

I have had an excellent experience with Karen Woolley at Mynster Fields, Gleeson Homes, from my very first enquiry right through to moving into my new home.

Karen has been professional, friendly, knowledgeable, and incredibly supportive throughout the entire process. She kept me informed at every stage, answered all of my questions promptly, and made what can often be a stressful experience feel smooth and manageable.

The moving-in process was particularly well organised, and Karen went above and beyond to ensure everything was ready for me and that I felt welcomed into my new home. Her attention to detail, communication, and genuine care for customers really stood out.

I am absolutely delighted with my new home and am very grateful for all of Karen’s help and support. She is a real credit to Gleeson Homes, and I would highly recommend both Karen and Mynster Fields to anyone considering a new-build home.

Thank you, Karen, for making my home-buying journey such a positive and memorable experience! 🏡✨

18 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Sarah,

Thank you for your wonderful review and for sharing your experience with Gleeson! It's great to hear how helpful Karen has been throughout the process.

Congratulations on your new home! We hope you enjoy making many happy memories.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Dani, Andrew and Emily at Lyons Edge

Dani at Lyons Edge has been so helpful and also supportive during our reservation process. As a first time buyer it is very daunting not knowing what things means and sorting everything out. She gave us recommendations and also got us a very good deal on the home which we are very pleased with. Our reservation appointment was also very good where she explained everything in detail. I spoke to Emily in my initial queries and she was also great, with very good customer service, friendly and helpful. Andrew was also there to help in person and answered my queries and questions very well, they are all a great asset to Gleeson ☺️

14 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Elisabeth,

Thank you for your wonderful review and for sharing your experience with Gleeson! It's great to hear how supportive the team have been through your home buying journey.

We hope you enjoy making many happy memories in your new home.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

We have brought a new house on the…

We have brought a new house on the shorelands development,and we are so happy .Thank you Liam Connelly for all the support you give us , This bloke is a star .

12 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Liam,

Thank you for taking the time to leave a review, we’re grateful to you for sharing your experience.

Wishing you all the best in your new home!

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Katie made the whole experience of…

Katie made the whole experience of buying this property really easy, kept me informed of any progress, nothing was to much trouble.

14 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Shaun,

Thank you for your positive review and for sharing your experience with Gleeson!

Congratulations on your new home! We hope you enjoy making many happy memories.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Liam conneely

Our experience with gleesom homes has been smooth sailing with staff always on hand to help and advise us on matters with our first experience on buying a house even with matters outside there job. Always keeping us up to date and sorting out any problems that occured taking most the stress away from us thank you.

14 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hello,

We're delighted to hear of your positive experience and will pass your feedback on to Liam and the team!

Thank you for choosing Gleeson Homes.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Buying our new home through Katie at…

Buying our new home through Katie at Gleeson has to have been the smoothest of process, helpful support for any queries no matter how small. Timely updates, friendly site managers whom have attended to our questions and snags, with professionalism and respect.
I wouldn’t hesitate to recommend Katie, Ashley and Trevor at Gleeson at Fawns Wood the whole experience has been fabulous. We can’t wait to move into our new home and just live ! Thankyou Lesley & Mal David

14 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Lesley,

We're delighted to hear of your positive experience and will pass your feedback on to the team at Fawns Wood!

Thank you for choosing Gleeson - wishing you many happy memories in your new home.

Kind regards,
Gleeson Homes

Beoordeeld met 1 van de 5 sterren

Homes built by absolute cowboys

Homes built by absolute cowboys. When you start raising issues they refuse to engage, refusing to even engage with SAR procedures despite legislation stating that they are legally required to do so.

This is after I discovered messages sent internally which were about me and were highly offensive.

I would strongly reccomend going elsewhere,staff are incredibly rude and customer service does not exist once you have the keys in hand.

After three years brickwork is failing, roof tiles have come off and damp issues are taking over due to the house not being insulated.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Liam,

Thank you for bringing this to our attention and for your feedback, which has been passed onto the relevant department.

We are sorry to hear you’ve been experiencing issues with your home. We remain committed to investigating any concerns raised directly with us.

If you haven't already, please email our Customer Care team at customercare@mjgleeson.com referencing your name, development, and plot number.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Dani has been brilliant helping from…

Dani has been brilliant helping from the start. we had our initial enquiry with the lyons edge site and dani was brilliant and very informative!

29 mei 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Ella,

Thank you for taking the time to share your experience with Gleeson!

Congratulations on your new home, we hope you enjoy making many happy memories.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Allison was fantastic at keeping us…

Allison was fantastic at keeping us informed throughout the build process.
She was always quick to answer any questions we had.
This is our 3rd new build and the build quality is much better than the last two.
The site agent is very helpful and responsive to any questions we had.

29 mei 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Kellie,

Thank you for your kind words, we're delighted to hear of your positive experience and will pass your feedback on to the team!

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Bluebell Court

Bluebell Court

Found Lisa to be friendly & professional during the whole search & reservation process. Confident nothing will change during the ongoing build journey.

6 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Simon,

Thank you for your wonderful review and for sharing your experience with Gleeson!

Congratulations on your new home!

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Dani was great

Dani was great

5 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Thank you for taking the time to leave a review and for sharing your positive experience with Gleeson!

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

I highly recommend Gleeson Homes



I highly recommend Gleeson Homes. They are a fantastic company and helped me secure my new home with ease. Jessica, in particular, was amazing and supported us from the very first day right through to completion.

We were promised that our house would be finished within six months, and they delivered exactly as promised. I received my keys at the end of May and am now happily settled into my beautiful new home.

The entire process was smooth, straightforward, and stress-free. I definitely recommend Gleeson Homes to anyone looking for a new home.

23 mei 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Charles,

Thank you for taking the time to leave a review and for sharing your experience with Gleeson!

Congratulations, we hope you enjoy making many happy memories in your new home.

Kind regards,
Gleeson Homes

Beoordeeld met 1 van de 5 sterren

DO NOT BUY

All good until you move in then they don’t care about you or any of the issues. Poor quality houses and construction with even worse customer care. We haven’t been in this house for 15 months and there are numerous issues. Currently have an electrical issue which they have put down to ‘wear and tear’ but it’s not (light switches are falling off). Toilet roll holders don’t stay in the walls. Jobs are left half finished or not started at all. Every little thing is extra - no lights in the cupboards (under/above stairs etc), we paid £500 for a light and plug in the garage, we had to pay £200 to remove a cupboard for the dishwasher when is shouldn’t have been there to begin with. DO NOT BUY because they will not care about you or your house once you have paid.

4 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

We are sorry to hear about your frustrations and concerns. If you would like to reach out the Customer Care team with further details, we will be happy to investigate. We remain committed to reviewing and completing all warrantable defects that are logged via the My Gleeson portal.

Alternatively, you can email our Customer Care team at customercare@mjgleeson.com with more details so that we can review and provide you with an update.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

A smooth and easy process from start to…

A smooth and easy process from start to finish. Katie has been second to none, in our home buying process. The guidance and the information Katie had is excellent!
We both can’t thank Katie at fawns wood enough for her help and positivity!
Thank you Katie!!

3 juni 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Leonie,

Thank you for taking the time to share your experience with us, we're pleased the team have supported you throughout the process to ensure a smooth journey.

Congratulations, we hope you enjoy making many happy memories in your new home.

Kind regards,
Gleeson Homes

Beoordeeld met 1 van de 5 sterren

Bluebell court…

The sales person Lisa at Bluebell court is very unprofessional. The microaggression is quite loud. I would discourage anyone wanting to buy here.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Paul,

We’re sorry to hear about your experience and want to reassure you that we take all customer feedback seriously. We have passed this feedback onto our regional team for review.

Kind regards,
Gleeson Homes

Beoordeeld met 5 van de 5 sterren

Well done Adrian. Thank you

After viewing Gleesons Moy bungalows we decided to downsize and accepted an offer for our house so that we could make an offer at The Paddock at Coxhoe. We were dismayed to discover that timescales had been delayed leaving us potentially homeless. Adrian determindly pursued the option of us being allowed to secure our preferred plot with an Early Bird reservation giving us some security. He's a star!

28 mei 2026
Review zonder uitnodiging
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Antwoord van Gleeson Homes

Hi Barbara,

We're delighted to hear of your positive experience and will pass your feedback on to the team!

Thank you for choosing Gleeson Homes.

Kind regards,
Gleeson Homes

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