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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Used GLH quite a few times for my airport journey. Driver is always before time, very professional and friendly. Always helping with my suitcases. Highly recommend.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Not even one star , they scam Their drivers, really really bad thieving company, they will always short you money and take advantage of people specially non English people as they think they can get... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I booked a same day courier service for what turned out to be a very awkward item. I was able to get the item collected within the hour and at a much more reasonable rate than other quotes. The courie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been using GLH for years now, never had any issues. Couriers and drivers are always pleasant, always have well kept cars.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koerier- en bezorgdienst
  2. ook in
  3. Taxibedrijf
  4. Vervoer

Geschreven door het bedrijf

GLH for London minicabs, Sustainable Vehicles, Executive Car Hire. The GLH courier service delivers on time, every time. Call us now.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

44 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,8

Alle reviews

(44)

22 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

They will lies to you to offer you a job but not good for money

Thery will show you some spreadsheet of earning which looks good, but you will be working just to pay for the Van, nothing worth any promise, plus they have a guys not even sure of his name who is very rude and arrogant all the time.. just not worth your time or energy

2 april 2026
Review zonder uitnodiging
Logo GLH

Antwoord van GLH

Thank you for your feedback. We are sorry to hear that you were unhappy with your experience working with GLH.

As we are unable to identify the specific circumstances from a review alone, we would welcome the opportunity to investigate your concerns further. If you would like us to look into the matter, please email RDS@glh.co.uk with further details, including your driver number and a summary of your concerns.

We take all feedback seriously and are committed to reviewing any issues raised so that they can be addressed appropriately.

Kind regards,
GLH Rider Driver Services Team

Beoordeeld met 1 van de 5 sterren

Unfair inefficient and avoid next time

Car arrived late, so we missed our Christmas Day service at 11am , Euch had been ordered.
On our need for return the booking system wS ridiculously complicated (took over one hour!!) and then they increased the charges by 25% over what they had quoted - because it was by then after 4pm. Unfair, inefficient and never again!

25 december 2025
Review zonder uitnodiging
Logo GLH

Antwoord van GLH

Thank you for taking the time to leave your feedback. We are very sorry to read that your experience did not meet expectations, particularly on Christmas Day when reliable transport was so important to you.

Missing a planned service due to a delayed vehicle and then experiencing difficulties with the return booking would understandably have been frustrating. We also appreciate your concerns regarding the pricing change you encountered later in the day.

We have only recently taken ownership of and started actively managing our Trustpilot profile, so unfortunately we are unable to fully investigate the details of this journey. However, we are sorry that this was your experience and appreciate you bringing it to our attention.

We are committed to providing a reliable and straightforward service and continuously review our processes to improve the customer experience.

Kind regards,

The GLH Team

Beoordeeld met 1 van de 5 sterren

Very unprofessional service from their…

Very unprofessional service from their management. I was disgusted from the second I went to their office and how they spoke to me as a professional driver that works with high class companies. This company was terrible and especially I did not like one of their people that started to lie about the whole interview.

26 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Thangathurai Pulenthiran

Thangathurai Pulenthiran collected me and my daughter on a sweltering day. Also, whilst we were boarded on the van I attempted to turn on the air conditioning for around 10 minutes and he decided to ignore us. I had alluded to the fact that my daughter felt suffocated as there were no windows. Furthermore, he had approached the next patient and decided to shut the doors. There was no air circulating and he had left us to suffocate.
I anticipate that this particular person will not be near any sick patients in future.

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best rates with quality

At GLH I found the best rates in the Faroe Islands. The car’s condition was perfect. Communication was quick and straightforward. A very positive and convenient experience. I would definitely recommend, I would definitely go back!

23 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If you want to become a modern slave …

If you want to become a modern slave work for this rubbish company uneducated staff you can't argue with
First week they give you jobs then they give jobs only to specific drivers
You can't complain because you are self slave

6 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1* star is too much for this doggy…

1* star is too much for this doggy company as I stated earlier in google im better off with Addison Lee a plus im getting the right service for what im paying
glh never appreciate how long you have an account with them they treated you like they never know you
I think this is the beginning of their end

2 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My family and I have been using GLH for…

My family and I have been using GLH for many years and have never received anything other than outstanding service. Punctual, friendly, clean cars and easy to communicate with, we would recommend and will continue to use the company.

15 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service! Clean car and polite driver, I definitely will be using Glh again to move myself around London.

28 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service -GLH have always…

Excellent Service -GLH have always given my business an amazing service. Excellent customer service is what these guys are known for...and they deliver!
Very rarely is a courier or car not available and they always turn up! Great service - thank you GLH

17 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have used GLH for nearly 10 years now…

I have used GLH for nearly 10 years now for both courier and passenger service. From start to finish, the customer service recieved was to a very high standard. From speaking to an agent for booking to being greeted by the driver and invoiced and charged. Drivers knew where they were going and I was confident in getting to my destination in time.

Overall fantastic experience. Very hard to get nowadays with all the app only no personal touch services.
GLH are well organised and advised me of my journey time and when I would need to be picked up to get to my destination for a prefixed time. As I am not a driver, it was very reassuring that the telephonists, controllers and drivers knew what they were talking about and advised me accordingly.

Ride with confidence. Highly recommended!

Sultana B

20 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Controllers are extremely rude

Controllers are extremely rude, when reporting them to management, they tell you to ignore them. They will give u a job 40 minutes drive to the client so that you can drop them another 130 minutes drive for only £25 if you lucky!!! This company is a fraud need to be reported to the Watchdog. Plus they need to pay their drivers holiday pay all the money they ripping us off it ain't fair. I WILL NOT ADVISE MY WORST ENEMY TO WORK HERE PORE SLEVERY.

25 november 2023
Review zonder uitnodiging

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