Glideline Reviews 12

Superb service all the way from quote to after sales. I bought a large slim frame window and G20 slim sight line patio doors. The quote was literally thousands cheaper than the competition, they were expertly fitted by their fitting partners and are really great quality. I’ve had reason to call to ask the odd question, thus time about what lock type as I’m selling my house and the insurers want to know. Ad usual, the phone was answered super fast, and Georgie said she’d check my order and call me back. She called 5 minutes later with the answer. Whether I have called about a quote, or installation questions, or this, I have always had a fast, expert and helpful response, and everyone I’ve ever spoken to has been so chirpy and upbeat. An absolute pleasure to do business with :-)

Fantastic service from quote to delivery, highly recommended!

Great people, amazing design, excellent job, quick delivery

Absolutely amazing service and product. Easy communication, helpful and reliable .

Immaculate Quality, worth the spend

Having been looking for the finishing touches to are planned extension on our family home, we were recommended Glideline from a family friend who is within the building trade. From start to finish I knew I had made the right decision trusting Glideline from the first enquiry to the delivery and installation nothing was too much trouble for the team talking me through all the options i had to design and finish and now have a family home that everyone what's to come too and we're happy to show off our new additions to the house. Our children call our sliding doors magic as they doors disappear in the wall leaving us a full view of our garden. Can't thank the guys enough and will be using them again in future planned projects.

Very happy with the work done by glideline,
Would highly recommend them to anyone

Really poor company. They say they make all products but the resell lanterns from other manufacturers.
Paid huge amount for installation - they measured wrong and had to make two supposedly identical doors with 1 door smaller.
Installed it wrong called them back 4 times.
Customer service shocking.
Wouldn’t recommend at all. Roof latern leaked and contacted them to discover they hadn’t made the roof lantern although their website indicates they make everything. They offered to help if we paid an additional £500+ for them to come and look at the lantern.
The didn’t install the doors square and it is provable when laying tiles the doors are not square. Very expensive and not worth it.
Not all glass is kite marked but should be. Avoid at all costs.

I'm not often compelled to leave a review, but these guys are outstanding. I first started talking to Glideline about 18 months ago when we were researching options for our extension, and they spent time giving me great advice. They suppled doors in November last year which were installed by an unconnected third party because of timing constraints (ie having a kitchen in before Christmas!). When it turned out this summer, eight months later, they had been badly installed Glideline came out really promptly and fixed them for an incredibly reasonable fee, even though the error had nothing to do with their work.
The doors themselves are absolutely beautiful, a real wow factor, and we have got exactly the right solution for our space. Everyone I've dealt with there has been professional, friendly and polite - but special mention has to go to Henry for his endless patience and helpfulness.
Overall, a brilliant product and rock-solid customer service - very impressed.

The service I received from Glideline was absolutely exceptional throughout. Henry was incredibly helpful, polite and quick to respond to all my queries. Joe, Olly and Darren were super professional, efficient, friendly, worked incredibly hard and were a joy to have in my home, coming back at no extra charge and without complaint when they discovered the builder had made the openings the wrong size to fit the glass. When the discovered a few more minor issues with the building work, they finished this off themselves, without complaint at the additional time this added to their job, meaning they had to stay very late in the evening. They clearly took pride in both their work and the product. The doors themselves are beautiful, with excellent sound insulation for the noisy trains along my back garden. I would highly recommend Glideline.

We bought our sliding doors from Guideline last October and they have enriched our lives enormously. We sit and relax looking out onto our garden and it’s like there are no doors at all. When the windows were fitted we found the engineers to be skilled and very concise. They were efficient and very professional. If you are considering sliding doors I cannot recommend this company highly enough.
Andrew & sheila