Global Mundpay Reviews 

43
•
TrustScore 1.5 uit 5

1,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

What went wrong this time? Nothing, apart from the fact that you have stolen money from my account without any order from me at all Twice in April 2026. I want my money back, BBB and the FBI will be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company promised an initial product then added an additional higher charge for other products not requested. Promises a refund - watch this space to see if that happens. SCAM ALERT. UPDATE... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Paid via a supplier on Facebook to Munfpay €24 as agreed. Never got the goods, and within 2 hours they had tried to draw another €60 which was unauthorised by me. Fortunately my bank blocked the payme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Really like this website, but I think it could reach way more people if promoted on Reddit. Reddit is full of active communities that can drive real traffic. If the owners want to grow, they should ch... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

43 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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1,5

Alle reviews

(43)

32 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Wasnt what was explained to be and was…

Wasnt what was explained to be and was charged over $100 which emptied my account then 😖 I hope no more gets taken out as i havnt authorised anything else to come out. More dam money wasted on these schemes 🤬

18 februari 2026
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Suzanne, Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is handled with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that allows us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you.

If you provide us with the necessary data, our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team.

Beoordeeld met 1 van de 5 sterren

Scammed Through Facebook

Through Facebook, Mundpay advertised for Video reviewers requesting a payment of 24 dollars which they stated would be refund with your payment for reviewing videos. When I paid, within 2 hour, they had withdrawn a further unauthorized amount of 57.98 euros from my bank account therefore totalling 79.53 euros.
I did not receive videos to review and it was a Scam, Fraudulent misrepresentation. Instead you access irrelevant information regarding financial management and digital content with non existent assessments and bogus claims of certification. I have blocked my card and requested a refund. This scam must be stopped. My order number was: 019c5b94-1a37-7083-85b8-6429994a212e.

14 februari 2026
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Dear Gloria,

Thank you for sharing your concerns with us. We take all feedback seriously and are committed to maintaining transparency and fairness in our service.

It's important to clarify that Mundpay is a payment processor; we provide the infrastructure that makes these transactions secure, compliant with regulations, and transparent for both sellers and consumers. We do not produce, store, or ship products. These responsibilities remain with the independent sellers who advertise and sell their items through the platform.

We would like to inform you that the refund of the debited amounts has been initiated. We guarantee that the transaction will be reversed and the amount returned.

Our team will contact you via email at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

If you have any further questions or need additional assistance, we are available to help. We reiterate our commitment to transparency and security in all transactions carried out through our platform. We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

Total bullshit

Totally took money from my account 3 times. Not authorized to do so. I want a refund asap. Emailed but it comes back unable to send. Get a real job and stop scamming people out of their hard earned money. You should be ashamed of yourself.
Unacceptable. I want my money back.
Lisa W

26 januari 2026
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Lisa, Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is handled with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that allows us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you.

If you provide us with the necessary data, our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team.

Beoordeeld met 1 van de 5 sterren

Incompetent or scam artists - or both.

Charged my card without reason or explanation and were 100% non-responsive on the issue, despite multiple attempts at finding anything resembling support. They're either completely incompetent or complicit in the fraud.

3 februari 2026
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Dear Andrew,

Thank you for sharing your concerns with us. We take all feedback seriously and are committed to maintaining transparency and fairness in our service.

It's important to clarify that Mundpay is a payment processor; we provide the infrastructure that makes these transactions secure, compliant with regulations, and transparent for both sellers and consumers. We do not produce, store, or ship products. These responsibilities remain with the independent sellers who advertise and sell their items through the platform.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your request and assist you.

Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

To ensure a faster and more organized resolution, we ask that you continue the conversation in the same email.

Your feedback is very important to us, as it helps us improve and offer a better experience to all our customers.

Thank you for your patience and understanding.

Sincerely,

Mundpay Team.

Beoordeeld met 1 van de 5 sterren

Very unreliable if it's not a scam

Purchased goods through this company on Facebook and never received the goods up to this date and has been over a month . Still awaiting goods or thinking that this company is a scam . I'm not sure abt the exact date but was done in early January

13 januari 2026
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Preeth, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is handled with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your request and assist you.

Our team has contacted you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

To ensure a faster and more organized resolution, we ask that you continue the conversation in the same email.

Your feedback is very important to us, as it helps us improve and offer a better experience to all our customers.

Thank you for your patience and understanding.

Sincerely,

Mundpay Team.

Beoordeeld met 1 van de 5 sterren

Absolute scammers…

Paid via a supplier on Facebook to Munfpay €24 as agreed. Never got the goods, and within 2 hours they had tried to draw another €60 which was unauthorised by me. Fortunately my bank blocked the payment as they suspected a scam. Facebook should be ashamed of continuing to allow this Company to use their platform. Do not use them under any circumstances. They do not answer any emails to them.

23 januari 2026
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello David Grimitt, how are you?
Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is handled with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.
Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase.

As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.
We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

They took unexpected 145 € off my paycard

They took 145 € on my paycard for something I did NEVER order. I am trying to solve this problem but it is hard to discover such a sosaid "payment"on your bank report!

15 januari 2026
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Elsie, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

They took my money from my account…

They took my money from my account twice.....scanners....I need my refund

7 januari 2026
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Camille White, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

Took my money out of account for the…

Took my money out of account for the service which I never had your email is a waste doesn't go through thinking it a scam!!!

11 december 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Terence Martin, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

This Mundpay is total bullshit

This Mundpay is total bullshit. Scammers robbed my money.
I want my refund back

6 december 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Prasistha Chumroo, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

Lipo gummies does not work I want a…

Lipo gummies does not work I want a refund today. . Darlene Denise Lee.

25 november 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Denise Lee, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

Kept taking money from my account had…

Kept taking money from my account had to contact my bank to stop. Tried to contact with number provided. Does not exist. Fake

21 september 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Pico David, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

They took my money it was supposed to…

They took my money it was supposed to be a deposit to work for tic tok beware it’s a total scam I was robbed of £19 it’s illegal don’t use them

17 september 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Anthony Murray, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 3 van de 5 sterren

Really like this wGreat Site! Here’s a Tip for More Trafficebsite

Really like this website, but I think it could reach way more people if promoted on Reddit. Reddit is full of active communities that can drive real traffic. If the owners want to grow, they should check out a reddit expert

18 september 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Samson White, how are you?

We would like to inform you that MundPay is a payment processor where sellers register their products so that we can mediate online sales transactions.

Thank you for your feedback, it is very important to us. We always seek to listen to our customers for the growth of our platform!

For any questions or concerns, you can contact us through our official email: contato@mundpay.com

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

Mundpay are scammers

Mundpay are scammers. Immediately I made a payment of €22.98cent, they tried taking a higher amount but my bank declined the payment and alerted me.

I requested my cash back but they wouldn't not respond to my messages except in Spanish which I dnt have any understanding of. They are thieves!!

8 september 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Hadiza Olakanye, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

Total SCAM!

These people make it easy to apply but they just ignore you once they have your money. It's a total scam that takes your money and doesn't provide what they say they will provide you with. They even have videos about TikTok shows you how to create videos but it's sized to be about reviews.

8 september 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Belle, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

This is the worst thing I've ever…

This is the worst thing I've ever signed up for. And it says I was trying to get your money back any other way than through their website they're going to find you $2,000. I had a hard time getting to the site now it won't let me sign in it won't let me reset my password says I don't exist we're sure shows are my cash app that I paid it. Stay away

3 september 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Constance Blaske, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

You charged me $144.00 for some kind of…

You charged me $144.00 for some kind of game. I want my money back ASAP

2 september 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Cindy Posey, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

Can’t get a hold of anyone Emails come…

Can’t get a hold of anyone Emails come back unknown 4 charges appeared instead of 1

18 augustus 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello John Jordan, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

Beoordeeld met 1 van de 5 sterren

Rip OFF

Was purchasing a YouTube get paid to watch videos 24 dollars. They took out over 170 dollars. Didn’t even get the YouTube opportunity. Tried contacting mundpay and none of their contact info works

22 augustus 2025
Review zonder uitnodiging
Logo Global Mundpay

Antwoord van Global Mundpay

Hello Jay Schoenberger, how are you?

Thank you for your feedback.

We are very sorry that your experience did not meet your expectations and we want to ensure that this situation is addressed with the attention it deserves.

Upon receiving your review, we promptly requested additional details through Trustpilot to help us identify your order and assist you. However, we have not yet received a response or any information that would allow us to locate your purchase.

Please understand that without specific order details, our options for action are limited.

We kindly ask that you respond to our request on Trustpilot or contact us directly through our support channels, providing your full name, order number, and the email address used at the time of purchase. As soon as we receive this information, we will be happy to assist you. Our team will contact you at contato@mundpay.com. If you do not find our message in your inbox, please also check your spam or junk mail folder.

This process also helps us protect your personal information and maintain the confidentiality of your order details, as all communication is done through our official support channel.

We value all our customers and remain committed to a fair resolution.

Sincerely,

Mundpay Team

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Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

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