Global Bike Reviews 

461
•
TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

Seriously not worth the pain. Was keen to buy one of their ex-demo bikes at the start of the week. The owner said he would sent me photos of what he had tomorrow. Waited 2 day and I tried them again.... Toon meer

Beoordeeld met 1 van de 5 sterren

Unacceptable experience. Bikes aren’t in stock as specified on the website. Requested a refund as I didn’t want to wait four weeks for the bike. Ended up still not having a refund three we... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered a pair of bib shorts from Global Bike which were "in stock" at the time of purchase. After a few weeks and then at week intervals following this, I contacted GB where someone repeatedly assu... Toon meer

Beoordeeld met 1 van de 5 sterren

Bought a bike on line & cancelled the order before it came as I found a better deal elsewhere. After numerous phone calls & emails about getting a refund my money wasn't refunded. Finally had to get B... Toon meer

Bedrijfsgegevens

  1. Fietsenwinkel

Informatie afkomstig van verschillende externe bronnen

Hello and welcome to globlabike.co.uk Our family run business, Global Adventure Sport Ltd, started life in 2009 and has seen rapid growth. We are already one of the largest UK mainland dealer of Ghost, Nukeproof, Felt, Kona, Electra, Commencal and NS Bikes! We are very proud of the feed back our customers give us on www.trustpiolt.co.uk. They tell us that they really appreciate the support we provide, the communication and the speed of delivery. We started out as an online company but soon realised that some customers like to see the bikes and try before they buy. In response we've opened a 5,000ft2 showroom - one of the largest in the North West! There is plenty of free car parking and space to put the bikes through their paces before you make your decision. We have an extensive range of bikes built up ready to ride and many more that can be pulled off the shelf and assembled ready for dispatch. Our main priority is you, the customer! We strive to make your buying experience here at globalbike the very best in the industry. Your new bike will be fully assembled, checked and all accessories fitted before it is thoroughly packaged up ready for delivery. If you would prefer to come to see us in the showroom or call us on the phone, you'll find we have an absolute passion and real depth of knowledge for all types of bikes. Our staff are accomplished riders in road, mountain and down hill. We only sell top rated products, so that you can rest assured that what ever you buy from globalbike.co.uk will be of the absolute best quality. We are delighted to support Claire House children's hospice; No Bull Racin' - (current English Down Hill champions); Colin Lynch - TT World Champion, Velocity WD40 team and Deva Deva's - the ladies section of Chester Tri Club. Have fun browsing the site, we're sure you'll find the perfect product for your needs. If you need help or advice give us a call or better still pop in, we make a great cup of coffee!! Best wishes. Dave, Jim and the rest of the Global team.


Contactgegevens

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Alle reviews

(461)

1 review in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent! Good customer service, fast delivery.

Had a basic enquiry after ordering, answered telephone quickly, were extremely helpful and called back when they said they would. This inspires confidence should there be any issues. Delivery was prompt with reputable courier. Great service!

18 juni 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely Faultless!

Global Bike have an excellent, easy to navigate website full of very competitively priced products. I purchased some cycling kit and found the site by accident; I'll be using it again though.

Communication is good too and the customer service is outstanding.

14 juni 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast delivery,excellent customer service, and at a very good price

I purchased Two leyzne lights, a front and rear. I was pleased with the price, and they arrived very quickly. W hen i first opened, and placed in the batteries the units wouldn't work. i called the shop and semi complained, they then explained to me that i had not turned them on properly (i felt very foolish) basically they were also very patient, and helpful to the idiot who called them. will definitely use them again.

4 juni 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good friendly service from Globalbike.

Trustpilot does not give enough time for review!
I ordered gloves and a few minutes later got a phone call so say the picture was out-of-date and the gloves were different to the picture; did I still want them? I said I would give them a try. They arrived the next day and unfortunately were not suitable so I returned them. Two days later the refund was in my account.

I will use this company again for their quality of service and efficiency.

15 april 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great people and great services

Rang to ask for advice and they were very helpful and made sure my goods were posted so I recived them well before I said I needed them by
Will buy of them again
Great company

9 april 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent knowledgable, friendly (no-pressure) service

Wanted to check the Ghost AMR 5900 out and see which size suited me (I am between sizes) and if the 'cockpit' and ride felt right. No problem for Global Bikes who could not have given me better advice and assistance and I rode 2 size bikes around the car park as much as I needed, hopping from one to the other. Bought and took the correct size bike home same day after it was set up for me and absorbing the extensive friendly advice offered (this customer service has continued since).

Highly recommended.

19 februari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Trustworthy quality service

This was the first time I have used Global Bikes servicing department and I was very impressed. I was having problems with my gears and was told that it could potentially be the cassette. the next day after proper inspection it turned out to be a much cheaper cable replacement. I was extremely impressed, I have little trust in tradespeople in general and half expected the cassette to be changed regardless as my expectation had been set. Not only was the repair very well priced but it fixed the problem perfectly. I would definitely recommend Global Bike to anyone and will definitely be using them myself again. I sound like I have shares in them... I don't btw!

12 februari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As helpfull & friendly as it gets !!!

Purchased my new LOOK 675, I had all the help & advice required to enable me to select the correct wheels, pedals etc.
The team really do know how to make a customer feel valued. Hence I travelled away from my local cycle dealers. As customer service means a lot.
I also expect the after sales service to be equally as good. Thanks to Dave & the team, LOOKing forward to some nice weather to have a ride over & a coffee.

11 februari 2013
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

In stock but not in stock.

Ordered some parts online which turned out to be out of stock in the end even though web site said they were but recieved a helpfull phone call and refund very quickly, great customer service, one star deducted for the naughty stock checker, lol.

9 februari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An exceptional experience

Dave & Rich could not have been more helpful. The delivery arrived within 24 hours and the Showers Pass jacket was exactly as advertised. I will certainly be ordering from Global Bike again.

7 februari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Totally honest, unfailingly helpful, brilliant after-care, fantastic product at a fantastic price compared to some other similar models currently available

I have owned a number of electric bikes from different retailers and consider Global Bike to be the best company I have dealt with by a considerable margin. I was particularly impressed by the care that was taken to pack my bike and the very strong case it was delivered in. I love my sturdy A2B Edge and would not swap it for any other folding bike currently available on the market. Super-fast delivery. Perfection!

6 februari 2013
Review zonder uitnodiging

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