Global Test Supply Reviews 

978
TrustScore 4 uit 5

3,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy website for searching and ordering. Received tracking info the next day after placing order. Will definitely order through Global Test Supply again.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great direct communication with sales department after submitting bid request online. Also very good pricing, much better than Grainger and other suppliers. I will look here first for my air monitorin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

horrible experience over 3 months and I still don't have my order, I was given excuses now they want to charge a 15% restocking fee on a order now they claimed to have but not shipped! DO NOT BUY FROM... Toon meer

Beoordeeld met 5 van de 5 sterren

Order was missing a few parts. But, they shipped them out asap no questions asked. Great discount compared to everywhere else!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vereniging of organisatie

Geschreven door het bedrijf

Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

978 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,9

Alle reviews

(978)

139 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

They try to sell products they dont…

They try to sell products they dont have, after three months of asking where my items were i asked them to cancel and they promptly sent me one item on the order. You will regret dealing with global test supply

14 april 2026
Logo Global Test Supply

Antwoord van Global Test Supply

We apologize for the delay and inconvenience you experienced with your order. Unfortunately, the manufacturer notified us after the order was placed that part of the order had been discontinued, which contributed to the delay. We also understand your cancellation request was not processed in time before one item was shipped. To help resolve the matter, we have offered a return authorization so the shipped item can be returned for a refund. If there is anything else we can do, please let us know.

Beoordeeld met 5 van de 5 sterren

The experience was excellent,

The experience was excellent,
but I can no longer make purchases because I can't access my account. It was canceled because I'm from Lima, Peru, but I make purchases for delivery in Miami, Florida, USA.

I want to continue working with you by purchasing pH, conductivity, O2, turbidity, and other solutions.

Please let me know how I can continue making purchases without a registered account.

14 maart 2026
Logo Global Test Supply

Antwoord van Global Test Supply

Thank you for your kind feedback, Januusz. We truly appreciate your interest in continuing to work with us.
Our customer service team will reach out to you to provide more details and assist further. In the meantime, you’re still very welcome to place orders directly through our website. Don’t hesitate to reach out if you need help placing an order or have any additional questions.

Beoordeeld met 1 van de 5 sterren

I purchased an item and it did not work…

I purchased an item and it did not work for me so I have been trying for over one month to return it and they just won't work with me.i keep getting the run around if I could give them zero Stars I would I will never work with this company again.

14 april 2026
Logo Global Test Supply

Antwoord van Global Test Supply

We apologize for the inconvenience you’ve experienced, Robert. In order to process the return, the manufacturer required additional information, but unfortunately, we did not receive the responses needed to move forward with the authorization.
We truly wanted to help resolve this matter and are still willing to assist if you would like to continue the process. Please reach back out to our support team with the requested information so we can work toward a resolution.

Beoordeeld met 5 van de 5 sterren

Got what I paid for

Got what I paid for. My meter wasn't cheap, but the quality is top notch.

14 april 2026
Logo Global Test Supply

Antwoord van Global Test Supply

Love to hear that you're satisfied with your meter. Thank you for sharing your experience with us, Aaron.

Beoordeeld met 1 van de 5 sterren

Brother is leaking and I use it in the…

Brother is leaking and I use it in the attic. He destroyed somebody’s ceiling. I’m responsible for the expenses of my company. Product is still leaking.

14 april 2026
Logo Global Test Supply

Antwoord van Global Test Supply

We’re very sorry to hear that you’re experiencing an issue with your product, Warren. We’ve tried reaching out several times so we can help resolve it with you. Please contact us at your earliest convenience.

Beoordeeld met 1 van de 5 sterren

Still waiting on RMA replacement from…

Still waiting on RMA replacement from that order.

14 april 2026
Logo Global Test Supply

Antwoord van Global Test Supply

We’re sorry about the delay in sending your RMA, Jack. We’ve recently experienced a high volume of requests and have added additional team members to help us keep up with demand and improve response times moving forward. If there is anything else we can do to help, please let us know. We look forward to the opportunity to work together again.

Beoordeeld met 5 van de 5 sterren

Price

Price, and shipping was exceptional.

14 april 2026
Logo Global Test Supply

Antwoord van Global Test Supply

Thank you so much, Jimi! We appreciate the support. Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Thankful I was able to get namebrand…

Thankful I was able to get namebrand items at such a reasonable price. Quote was easy to obtain and shipping updates kept us on schedule with testing services at our laboratory. Payment processing was a breeze. Thank you for your assistance. I look forward to continuing working with Global Test Supply in the future.

14 april 2026
Logo Global Test Supply

Antwoord van Global Test Supply

Thank you for the great review, Dr. Stewart! We’re glad to hear you found great value in the products and that the quoting, payment, and shipping process all went smoothly for you. It’s nice to know everything stayed on track for your laboratory testing needs.

Beoordeeld met 5 van de 5 sterren

Great order.

No surprises. We received our order in perfect condition exactly as expected. Great business to work with.

14 april 2026
Logo Global Test Supply

Antwoord van Global Test Supply

Thank you for your review and support, Marius! We look forward to working with you again in the future.

Beoordeeld met 3 van de 5 sterren

Great products, problematic shipping

I appreciate that Global Test Supply offers reasonably priced, high-quality products, and their customer service representatives were helpful to the extent possible, but was dissatisfied with the shipping process and level of communication provided regarding orders.

My order ran into a number of shipping issues and delays, during which time I did not receive any status updates from GTS. I had to initiate all communications and follow-ups, and issues took a long time to resolve.

It took over a month to resolve an issue with my initial order -- to fix the issue, I was instructed to cancel and resubmit my original order, but the prices of the items I was purchasing had since increased by a total of ~$200. GTS did not honor the original prices I had placed the first order under. After placing the order again, shipping was estimated to be ~1 week. It took another month for the order to arrive due to stocking issues that I was not made aware of until I followed up with GTS.

14 maart 2026
Logo Global Test Supply

Antwoord van Global Test Supply

Thank you for your detailed feedback. We’re glad to hear you were satisfied with our products and the support from our team, but we’re sorry for the delays and gaps in communication you experienced.
We understand the importance of timely updates and accurate lead times, and we regret that this was not your experience. Your feedback has been shared internally as we continue working to improve our processes and communication.
We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Good Products, Good Prices, Great Service

Global Test Supply made it easy to find and order what I needed. I recently refurbished a 40-year old Snap-On AC Manifold Gauge set. The old gauges were cracked and leaking oil, and were calibrated for R12. I found an affordable pair of Mastercool 3.5" gauges and protective boots and ordered them online. The checkout and payment process was quick and easy (Paypal), and GTS kept me updated on the progress of the order throughout. I will definitely consider Global Test Supply for my future AC needs.

13 maart 2026
Logo Global Test Supply

Antwoord van Global Test Supply

Thank you for sharing your experience, Timothy! It’s great to hear that you were able to successfully refurbish your 40-year-old Snap-On AC manifold gauge set and find the right replacement gauges and accessories with us. We truly appreciate your support and look forward to helping with your future AC needs.

Beoordeeld met 5 van de 5 sterren

everything went very well

everything went very well. first time customer, very happy, thanks!!

14 maart 2026
Logo Global Test Supply

Antwoord van Global Test Supply

Love to hear it! Thank you for choosing us, Mark, we look forward to working with you again.

Beoordeeld met 5 van de 5 sterren

Got my caliper and it was a real one

Got my caliper and it was a real one. And at a good price

14 maart 2026
Logo Global Test Supply

Antwoord van Global Test Supply

Thank you for sharing your feedback with us, Alex. We are a proud distributor of many quality brands and are glad you were able to find what you needed.

Beoordeeld met 3 van de 5 sterren

Im still waiting for answer about the…

Im still waiting for answer about the stand i need for the cordsge meter i order

14 maart 2026
Logo Global Test Supply

Antwoord van Global Test Supply

We're sorry for the delay and appreciate your patience, Juan. We sent you an email on March 16 with information about the stand for your cordage meter. We’re currently experiencing a slight delay in responses due to a backlog. Please feel free to reply to that email if you have any further questions.

Beoordeeld met 3 van de 5 sterren

IT TAKES TOO LONG TO CALIBRATE THE…

IT TAKES TOO LONG TO CALIBRATE THE EQUIPMENTABOUT A MONTH FROM THE TIME I SEND IT UNTIL I GET IT BACK

14 maart 2026
Logo Global Test Supply

Antwoord van Global Test Supply

We’re sorry to hear about your experience, Erasto. Calibration turnaround times can vary depending on the equipment and workload, but we understand how important timely service is and apologize for the delay you encountered.
We’re always working to improve our processes and appreciate you bringing this to our attention. If there’s anything we can assist you with, please don’t hesitate to reach out—we’d be happy to help.

Beoordeeld met 2 van de 5 sterren

Order not shipped within reasonable…

Order not shipped within reasonable amount of time. 2 months past promised date. Only shipped when I tried to cancel.

14 maart 2026
Logo Global Test Supply

Antwoord van Global Test Supply

We sincerely apologize for the delay with your order, Pamela. An unforeseen issue on the manufacturer’s side prevented us from receiving the part within the expected timeframe. We are currently reviewing this with them to ensure that lead times are met moving forward. Thank you for your patience and understanding.

Beoordeeld met 1 van de 5 sterren

Still not happy

Still not happy. Still did not receive my missing parts to my chimney sweep. Now I'm supposed to send pictures of what I got so you can see what I didn't get after I gave you a detailed inventory and an email of what I did not receive from what I was supposed to receive. Why is this my responsibility? As a customer I feel like I should have had better service. I am in the customer service industry and I never treat my customers this way. Emailed three times called twice. All they said is sent pictures. I don't understand what's sending pictures would do.. Even ask for a complete refund and I would send back the few pieces I didn't get. Still nothing

14 februari 2026
Logo Global Test Supply

Antwoord van Global Test Supply

Thank you for your feedback, and we’re sorry for the inconvenience caused, Vincent. Requesting photos is part of our standard process to confirm missing items, but we understand this added an extra step. A replacement kit has now been arranged at no charge to resolve the issue. If you need anything further, please feel free to contact us directly.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer