Good price, shame the packaging was not better 1st one came damaged replaced quickly but 2nd one packed the same so when came to open one side was not in the protective cardboard and still packed in p... Toon meer
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Lees wat reviewers zeggen
Easy to order..delivery was quick... unfortunately haven't used item yet but very good quality. Recommend this company.
All round very satisfied. Price decent. The shipping was prompt, the packaging was well considered, being glass and the sizing was bang on. I have installed the glass and run a couple of fires and it... Toon meer
Called to book a technician to repair my LG heat pump. The technician Kelly was very knowledgeable and quickly diagnosed the issue. Explained the issues with the unit and repaired it promptly. She w... Toon meer
Bedrijfsgegevens
- Houtkachelwinkel
- ook in
- Ketel- en verwarmingsdienst
- Openhaard- en kachelwinkel
- Radiateurwinkel
- Tuinmeubelwinkel
- Verwarmingsapparatuur leverancier
Geschreven door het bedrijf
Although we’re one of the UK’s largest suppliers of wood-burning stoves, flues and accessories, we still pride ourselves on providing excellent, personal service to our customers. Our fully HETAS-trained team, backed by our HETAS-approved supplier status, is here to offer practical advice and help you design the ideal flue system. For over 15 years we’ve been dedicated to sourcing quality products from trusted suppliers across the globe, all stocked in our UK warehouse and ready to ship.
Contactgegevens
20-28 Albert Road, CM7 3JQ, Briantree, Verenigd Koninkrijk
- 01376555182
- enquiries@glowing-embers.co.uk
- glowing-embers.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good quality parts
Good quality parts, fast delivery and well packaged. A trouble free experience
Really helpful.
Really helpful.
I clicked it from the showroom straight from stock. I couldn’t be happier
All round very satisfied
All round very satisfied. Price decent. The shipping was prompt, the packaging was well considered, being glass and the sizing was bang on. I have installed the glass and run a couple of fires and it all seems good. Thank you. Based on my experience I'd have no reservations about recommending.
Great experience all round.
Cracking service
I managed to crack the glass in my camping stove, which I was about to take on a trip. Glowing Embers came to the rescue. All I did was input the glass dimensions, and hit send. Glass arrived the following day, well packaged, and a perfect fit. Thanks guys
Easy to order and very quick delivery
Wrong part sent - poor customer service
Wrong part sent - spent an hour on the phone waiting to be connected still not been able to speak to anyone. Sent 2 emails as directed by automated message ( to avoid waiting too long on the phone) and still no contact 3 days later. So currently wrong part, no correction and they have my money…..
Ordering was simple online
Ordering was simple online, delivery was very quick. Great service
Package arrived quite quick
Package arrived quite quick, stove glass cut to size ordered and fitted with ease
Easy to use website they don't use evri
Easy to use website. Fast to sort order out and post. Plus they don't use evri do the parcel arrives at your actual address
VERY POSITIVE EXPERIENCE
Called to book a technician to repair my LG heat pump. The technician Kelly was very knowledgeable and quickly diagnosed the issue. Explained the issues with the unit and repaired it promptly. She was very professional and
friendly and answered all my inquiries.
I would highly recommend Glowing Embers to anyone needing an honest and professional HVAC install or repair.
superb service
My replacement stove glass arrived the next day , cant complain about the service but a tracker on the parcel would be nice so I know when to expect it, but that is a very tiny grumble in an otherwise first class service
It is exactly what I wanted thanks Dave
5 inch to 6 inch twin wall flue adapter…
5 inch to 6 inch twin wall flue adapter this is the 3 rd one I’ve purchased has I’ve increased the quantity of stove goes I’ve purchased over the last couple of years, but I may have got better quality stove fires but I have continued to buy these because of the quality of them sturd steel not flimsy and totally round ,Buy with confidence because you will not regret it.Gary
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