I started using Gold Collagen 10 - 15 years ago because my hair was in a dreadful condition & I couldn’t grow it past shoulder length. Within 6 months, my hair started growing & became thicker. It is... Toon meer
Bedrijf heeft geantwoord
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I’ve been using Gold Collagen Plus consistently, and I’ve noticed really positive changes in my skin. It looks more radiant and glowing, feels better hydrated, and the texture is much smoother. My ski... Toon meer
Bedrijf heeft geantwoord
Ho scoperto Gold Collagen Forte Plus durante la mia visita a Milano Beauty 2024 dove mi avevano offerto un paio di flaconcini campione. Subito ho notato che il mio umore migliorava e mi sentivo più en... Toon meer
Bedrijf heeft geantwoord
Ordered online, parcel arrived promptly and well wrapped. Contents had long expiry dates. Returned to this make after long absence while trying similar products which I believe had little effect. L... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Vitamine- en supplementenwinkel
- Cosmetische producten leverancier
- Cosmetisch productleverancier
- Voedselfabrikant
Over Gold Collagen®
Geschreven door het bedrijf
GOLD COLLAGEN® is the pioneer of collagen-based liquid supplements and the only clinically proven and patented formula that stimulates natural collagen production from within.
Market leader in the UK, Italy and Spain since 2011 with a range of award-winning supplements and skin care solutions.
Working with leading academic institutes, nutrition and scientific experts, MINERVA Research Labs created with GOLD COLLAGEN® a range of collagen supplements supported by 3 European Patents, 1 US Patent, and 13 clinical studies on over 1,300 subjects, with results published in 12 peer-reviewed scientific papers and medical books. Since 2009, MINERVA Research Labs is committed to offering specialist, innovative and great-tasting collagen supplements that truly improve the health and beauty of skin, hair, joints and well-being from the inside out. GOLD COLLAGEN® is committed to the planet and uses glass bottles and fully recyclable packaging since 2011.Contactgegevens
Verenigd Koninkrijk
- gold-collagen.com
4,3
Uitstekend
337 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Gold Collagen®
Dear Maria,
Thank you for sharing your positive feedback.
Hearing you say that our product is the best product you've ever used is incredible praise. and we're so glad you're enjoying it.
Thanks again for the amazing review!
Sincerely,
The Gold Collagen team
Not able to access supply
12 juli 2024
Antwoord van Gold Collagen®
Dear Mr Hurford,
Thank you for your interest in our products! We appreciate you taking the time to leave a review.
Unfortunately, we are currently unable to ship orders to Jersey.
We apologize for any inconvenience this may cause.
We are actively working on resolving this issue and hope to be able to resume deliveries to Jersey as soon as possible.
Thank you for your understanding.
Sincerely,
the Gold Collagen team
Gold collagen ‘Artron Extreme’
Ordered online, parcel arrived promptly and well wrapped. Contents had long expiry dates. Returned to this make after long absence while trying similar products which I believe had little effect. Last time taking this product I noticed improvement in stiffness in joints after about 3 weeks of constant dosages and continued improvement long term, so hoping for same relief again.
4 juli 2024
Antwoord van Gold Collagen®
Dear Mrs Robertson,
Thank you for taking the time a review.
We're thrilled to hear that your online order arrived promptly and well-packaged, the contents have long expiry dates, ensuring freshness.
We are delighted to know you've returned to our product after trying others and we hope you will find the same relief for the stiffness in your joint again.
Thank you for choosing Gold Collagen.
Best Regards,
the Gold Collagen team
Really enjoying the product so far
Really enjoying the product so far, the night serum is also very good!
4 juli 2024
Antwoord van Gold Collagen®
Dear Justine,
We're delighted to hear you're really enjoying our products.
Thanks for your review.
Sincerely,
the Gold Collagen team
The courier quickly left we were not…
The courier quickly left we were not able to open the door on time and had to collect parcel from local post office. Sometimes people have got the mobility problems and couriers have to be aware of that.
9 juli 2024
Antwoord van Gold Collagen®
Dear Klaudia,
Thank you for your honest feedback about your recent delivery.
We sincerely apologize that the courier did not wait long enough for you to answer the door and that you had to collect the parcel from the local post office.
We understand that mobility issues can make it challenging to answer the door quickly. We share your concern and will be forwarding your feedback to the courier company to emphasize the importance of patience during deliveries.
In the future, if you have any specific delivery instructions that might be helpful to the courier, please let us know at customercare@gold-collagen.com and we will be happy to include them with your order.
Thank you for your understanding.
Sincerely,
the Gold Collagen team
Super fast delivery
3 juli 2024
Antwoord van Gold Collagen®
Dear Rob,
Thank you for taking time to leave a review.
We're thrilled that you had a positive experience with our fast delivery and are happy with the service provided.
Thank you for choosing Gold Collagen.
Best Regards,
the Gold Collagen team
Il miglior collagene per capelli
Bevo Hairlift da due anni. Non solo i miei capelli sono piú lucenti e forti, ma la mia pelle è piú tonica e luminosa. L'età c'è, ma mi sento al top.
1 mei 2024
Review zonder uitnodiging
Antwoord van Gold Collagen®
Gentile Lucia,
Grazie mille per la sua splendida recensione!
Siamo davvero felici di sapere che Hairlift ha avuto un impatto così positivo sui suoi capelli e sulla sua pelle.
Continueremo a fare del nostro meglio per soddisfare le sue esigenze e quelle di tutti i nostri clienti.
Grazie ancora per aver scelto Gold Collagen.
Cordiali Saluti,
Gold Collagen team
Very good product
27 juni 2024
Antwoord van Gold Collagen®
Dear BS,
Thank you for your review, we're glad to hear you're enjoying the product.
Have a lovely day.
Best Regards,
the Gold Collagen team
Antwoord van Gold Collagen®
Hi Jamal,
Thanks for the review! We're happy to hear our product has been helpful.
Thank you for choosing Gold Collagen.
Best Regards,
the Gold Collagen team
Arrived quickly
Arrived quickly. Nice taste. So far so good but only first week so cannot comment on the effects of taking it.
22 juni 2024
Antwoord van Gold Collagen®
Dear Shirley,
Thank you so much for your review! We're thrilled to hear that your order arrived quickly and that you enjoy the taste.
We understand it's still early to see the full effects of the product, but it's fantastic that you're off to a good start in your first week. It typically takes 3/4 weeks to see the full benefits, so we encourage you to continue using it as directed.
In the meantime, if you have any questions or need any support, please don't hesitate to reach out to our customer service team.
We're always happy to help!
Sincerely,
the Gold Collagen Team
Antwoord van Gold Collagen®
Dear Gina,
We're delighted with your review! It brings a smile to our faces to hear that you love the taste of our product and are experiencing amazing results.
Thank you so much for choosing us!
Best Regards,
the Gold Collagen team
easy to order
easy to order but did not receive the discount offered, delivery quick and packed well
27 juni 2024
Antwoord van Gold Collagen®
Hi Diane,
Thank you for your review! We're glad to hear that ordering was easy and your delivery arrived quickly and well-packed.
We apologize that you didn't receive the discount you were offered. If you wish, you can contact our customer care at customercare@gold-collagen.com which will be able to help and provide you a new one.
Have a lovely day.
Best Regards,
the Gold Collagen team
Antwoord van Gold Collagen®
Dear Julie,
Thank you for leaving the review.
We're so happy to hear you're having great results with our product.
Thanks for letting us know about the quick delivery too - that's fantastic to hear!
Have a lovely day.
Best Regards,
the Gold Collagen team
Sent emails requesting access to update…
Sent emails requesting access to update my subscription and no responses
20 mei 2024
Antwoord van Gold Collagen®
Dear Natasha,
Thank you for reaching out and sharing your experience.
We can confirm that our customer service team received your emails and responded on the same day. It's possible the response landed in your spam folder.
If you still can't locate the email or require further assistance, please don't hesitate to contact us again.
We're here to help!
Sincerely,
the Gold Collagen team
Gold Collagen Hairlift
Gold Collagen Hairlift, and Pure Plus have been game-changers for me! After trying various products, I can confidently say that these two products have delivered exceptional results. Not only have I seen noticeable growth in my baby hair, but my hair has also become thicker and my skin noticeably brighter. I'm thrilled with the outcome and will continue taking them for ongoing benefits."
12 juni 2024
Review zonder uitnodiging
Antwoord van Gold Collagen®
Dear Leda,
Thank you so much for your fantastic review.
We're absolutely thrilled to hear that our products have been game-changers for you and it's incredibly rewarding to know that these two have delivered exceptional results for your hair and skin.
Maintaining a consistent routine is key to experiencing long-term benefits and we look forward to being a part of your continued wellness journey.
Sincerely,
the Gold Collagen team
Everything is fine but delivery.....my…
Everything is fine but delivery.....my subscription is like monthly. It is very heavy parcel. Delivery man always leave. Y parcel in local post office because I leave on second floor. It is very bothering because I paid for home delivery.......otherwise stuff is cool
4 juni 2024
Antwoord van Gold Collagen®
Dear M,
Thank you for taking the time to leave a review.
We're thrilled you're happy with the products and are part of the subscription family.
We're sorry to hear about the delivery inconvenience with your recent subscription order and we sincerely apologize for the frustration this caused you. We're looking into the issue and working to ensure it doesn't happen again.
Thank you for your feedback and patience.
Best Regards,
the Gold Collagen team
Antwoord van Gold Collagen®
Hi Michelle,
Your feedback is much appreciated.
We're thrilled to hear you had a very good service experience!
Have a lovely day.
Best Regards,
the Gold Collagen team
Antwoord van Gold Collagen®
Hi Eo,
Thank you for taking the time to leave a review.
We're glad to hear you had a good experience with us.
Thank you for choosing Gold Collagen!
Best Regards,
the Gold Collagen team
Swift delivery
First, I got introduced to this product by a colleague and I am glad I subscribed to the monthly user program. I also can't wait to see how my skin , hair and nails looks. I will sure keep an update.
29 mei 2024
Antwoord van Gold Collagen®
Dear Chinyelu,
Thank you for your review.
We're thrilled to hear you had a swift delivery experience and decided to join our monthly user program.
We can't wait to hear about your progress and how the product will impact your skin, hair, and nails.
We are so glad you joined the Gold Collagen community!
Have a lovely day.
Best Regards,
The Gold Collagen Team
Antwoord van Gold Collagen®
Dear Anne-laure,
Thank you for your review. We sincerely apologize for the inconvenience caused by the unavailability of the product you purchased. We understand your frustration and appreciate you bringing this to our attention.
We'd like to clarify that our customer service team identified the stock issue and processed a full refund for your order on the same day. You should have received a confirmation email about the cancellation of the order and the refund.
Thank you for your understanding.
Sincerely,
the Gold Collagen team
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