GolfBays Reviews 290

Used the chat link first to discuss the finer points of what was required , agreed the product and placed order

Can’t thank the team enough for getting my new sim room kitted out. Great prices and some of the best customer service in the business. Highly recommend these guys.

Quick delivery and product good quality. Initial issues with the delivery service - the item was left at incorrect address. A replacement was promised but thankfully the item was eventually retrieved. Good customer service.

This is the place to go for all your golf sim needs. Amazing service! I had to exchange a couple of bits and they couldn’t be more helpful and accommodating.

Easy to order online, easy payment good communication The item was in stock, ordered yesterday and received it this morning. This is why I’m a returning customer. Keep up the good work :)

Fantastic service and products from Golfbays!
Ordering was simple and the online help prompt and informative. I have just reordered the following product and the service was excellent as ever!

GolfBays Reversible PRO Golf Simulator Impact Screen.
The screen has had many 1000s of shots in my indoor teaching studio and only needed changing after 2 full years of almost daily commercial use, a fantastic product!
Fully recommend!

These guys really know how to help you and understand what you need.
Harrison really made what could have been a stressful project quite straight forward… very professional and easy to understand always giving good advice thanks for looking after me 👍🏻

The whole experience with GolfBays has been outstanding from start to finish and with exceptional after sales support. Just a brilliant company to deal with and I wouldn’t hesitate to recommend them or buy from them again.

First-class company with exceptional customer service.

I’ve purchased multiple high-value items from them over the last 6 months, and they’ve always been a pleasure to deal with. Whenever I get in touch, the response is quick — I even messaged them on a weekend once and the CEO replied personally.

Most recently, I bought a ProTee VX during a promotional deal. I didn’t install it for five months while I was building out my simulator, and when I finally set it up I encountered a small issue. Despite the delay in me raising this to them, their support was absolutely first class and resolved the problem quickly.

Their superb aftercare truly sets them apart and shows why they’re such a great company.

Ordered the golf club storage rack for my husband's golf simulator. The first one that showed up was missing a few pieces, so I reached out to the company. They gave me a call back and sent a replacement and they were very kind about it. I am happy with the quality of the rack and the aesthetic. It is a nice addition to our sim space to keep clubs both tidy and easily accessible while playing.

Bought a black edition golf hitting mat a couple months ago
The product is superb and the delivery and constant communication of delivery schedule is spot on

I have now purchased the rubber base for the mat to stop it slipping and moving
Once again the service and super fast delivery is top class

I even called before my purchase to get some advice on the rubber base and its ability to fit with my mat. They were super helpful and always answer the phone ever so quickly

Trusted company who always deliver to the standards you expect as a customer

Will always use these guys for any golf sim and netting needs

Phenomenal products and amazing staff! This company truly cares about thier customers. They go above and beyond to deliver incredible products!

I have had a great experience with this company, knowledge professionalism and choice of products is spot on.

I ordered a full sim setup and the whole experience, along with their advice and guidance has been second to none.

Recently I decided to return and buy a new practice mat and this was dispatched the same day, but unfortunately the courier decided to let Golf Bays down really badly. The driver decided he couldn't be bothered to take a 2 mile diversion to deliver my order and put me down a no show!

I spoke to Rob at Golf Bays and he went above and beyond to rectify the issue byt hand delivering my order to another courier...can't ask for better than that!

So to conclude, if you want great service, great products at a competitive price, go nowhere else but Golf Bays

Problems due to UPS were solved immediately, even by CEO.
Direct contact and speed answers.

Great and reliable service given by all stuff.
A real human role model.

Thanks for all your support

I bought the pack including projector, custom bay and Garmin. Everything as promised. I even got a call from ROb to assist on Saturday morning when I was confused about the size of the bay - the whole experience was excellent. Just check the online advice for the order of setting up - I was on my own and could have saved a lot of time and effort had I built

I recently ordered a full simulator set up from Golf Bays. They had everything I needed all in one place making it so easy. Harrison was friendly and helpful throughout the process. All the products are high quality, very impressed. Highly recommend!

When I reached out to Golfbays I received personalized service. They got on a facetime with me and helped walk through what I needed. And when I had follow up questions they were very responsive

Always very easy to do business with and they are competitive. Good advice and supporting videos / social media.

Working with Golf Bays has been outstanding from the very beginning of our project to the very end. Their team guided me through every step of the process, offering expert advice, reliable support, and high-quality products that truly exceeded my expectations.

A special shout-out to Harrison, whose customer service was exceptional. He was always quick to respond, incredibly knowledgeable, and genuinely invested in making sure we received exactly what we needed. His attention to detail and commitment to customer satisfaction made the entire experience smooth and stress-free.

Golf Bays not only delivered top-tier products, but they also provided the kind of service that makes you feel valued as a customer. At the start of the process, not being in the trade or being a skilled worker was quite daunting. with the support of the team, technical drawings and implementation videos meant that all my worries were quashed. I couldn’t be more impressed, and I highly recommend them to anyone looking for a professional, dependable, and customer-focused company.