Golfstream Limited Reviews 

112
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

From start to finish, I have found Golfstream and its staff to be extremely helpful with great product knowledge. From pre-sales to delivery and beyond, their level of customer service has been a ple... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The after sales service at Golfstream is extra ordinary, always a telephone call away & your speaking to Lin or Derek not a robot but someone real & that is something that other companies can learn.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had the basic model for about 6 months now, it is better than my previous motocaddy s1. I had 2 small issues, requiring spare parts, these were delivered free of charge within a few days... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I found what I was looking for, but I wasn’t very satisfied to find out that customs duties weren’t mentioned anywhere. Since the item was shipped to an EU country, I ended up having to pay an extra... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Golfkarverkoper

Geschreven door het bedrijf

Golfstream was established in 2008 by two ex-PowaKaddy men and a team of experienced designers and engineers. Their trolleys are the easiest to fold, brilliantly designed and most affordable real alternative in the market today. The company also owns CaddyCell, the most prolific after market lithium battery range in the UK and Ireland. Often described as "Golf's best kept secret" Golfstream go from strength to strength, and their new GX range it turning heads in clubs all over the northern hemisphere.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

112 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(112)

75 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Had a slight issue with the screen so I…

Had a slight issue with the screen so I took it in to get it sorted and it was done in just a couple of hours.

Customer service was absolutely excellent big thanks to Lynn who sorted it out

26 juni 2024
Review zonder uitnodiging
Logo Golfstream Limited

Antwoord van Golfstream Limited

Thank you so much for the brillaint review, much appreciated.

Beoordeeld met 5 van de 5 sterren

Excellent service

Having bought a golf stream trolley years ago and had many years of service from the trolley. I had problem with the front wheel. I contacted golf stream in Thanet and they fixed it the next day for a very small charge. Excellent service. Helpful people. Highly recommended.

6 juni 2024
Review zonder uitnodiging
Logo Golfstream Limited

Antwoord van Golfstream Limited

We really appreciat e the excellent 5-Star review, thank you

Beoordeeld met 5 van de 5 sterren

If Dyson made a golf trolley, it would look like this.

I ordered a refurbished Golfstream Vision electric golf trolley. It arrived 2 days after being ordered in good working condition. The trolley is very well engineered and easy to fold with one click and store in the boot. The wheels can be set to freewheel to get you home if you forget to charge the battery and it runs out while on the course. The info panel is simple and of the Kindle type which can be read easily in bright unlight. Great, well designed product.

29 november 2023
Review zonder uitnodiging
Logo Golfstream Limited

Antwoord van Golfstream Limited

Now that's a review to be proud of, thank you SO much!

Beoordeeld met 1 van de 5 sterren

Faulty

Purchased first Golfstream, after contacting them directly for information before purchase.

They were quick to respond so went ahead and purchased it.

I found the lack of bad reviews concerning, simply because not every product is perfect and the web is a huge research tool - YouTube, golf forums etc had very very few reviews but they were all good.

It arrived in a battered box and a couple of cosmetic defects but nothing major.

With this one, screen didn’t work properly which became apparent on its first outing.

A return was arranged, (trolley only) with the battery remaining, which was fine as you knew the battery was good.

I was sent a new one out. This one cut out halfway through the round, with a full charge, and wouldn’t come back to life. Had to push it in.

The “selling points” such as the visible display in sunlight, or the trolley design are rendered obsolete given the size of the thing when folded and the lack of any display functions that would require you to look at the screen.

When the issues were raised with them they didn’t actually seem surprised so I have always surmised they are pretty poor quality and subsequently have issues with cheap components - which are easily changed given the simplistic design.

2 trollies. 2 faults.

A waste of 4 weeks.

13 juni 2023
Review zonder uitnodiging
Logo Golfstream Limited

Antwoord van Golfstream Limited

Hi, sorry you were so disapointed and sorry that you haven't left your name. As you will now witness, we now have a bad review, but wonder if it is a competitor who is less happy?

Beoordeeld met 5 van de 5 sterren

Trolly FW3 motor

Great service, I had ordered a motor for my Powakaddy and got it within a few days  also great service on the telephone lovely staff, very helpful 

14 mei 2023
Review zonder uitnodiging
Logo Golfstream Limited

Antwoord van Golfstream Limited

Thank you for the 5-Star review, really appreciated

Beoordeeld met 2 van de 5 sterren

GolfStream Vision Electric Trolley

Bought a new Golf stream trolley in 2020. intermittent problem started in 2022, trolley would stop working, and i had to push it for the remainder of the round. Had the controller replaced, this sorted the issue for a few weeks, problem re-occured, contacted the company, and was told to replace the motor, as this was the likely cause.
Very disappointing, will never buy another Golf stream.
Buy what you can trust, Powakaddy or Motocaddy.

15 mei 2023
Review zonder uitnodiging
Logo Golfstream Limited

Antwoord van Golfstream Limited

So sorry that we didn't hit the mark with you. We normally get 5-Star reviews, so please do look at us again and allow us to look after you.

Beoordeeld met 5 van de 5 sterren

Superb trolley and fantastic customer service

Superb service.from Golfstream. I bought a Vision Trolley from a dealer who has since gone bust. After nearly 2 years the battery stopped taking a charge. I spoke to Lin at golf stream and explained the problem. Once we had checked the battery age she immediately arranged for the battery and charger to be collected the next day. 2 days after it was delivered I got a note saying the battery was repaired and on it's way back but I should only use the charger originally supplied not the one I returned. When it came back I phoned Lin again and explained that the charger I sent was the one supplied (dealer error) She then said she would send a new charger out free of charge.

The vision is a fantastic trolly and Golfstream's service exemplary. Buy with confidence

28 oktober 2022
Review zonder uitnodiging
Logo Golfstream Limited

Antwoord van Golfstream Limited

What an amazingly generous review, thank you so much, genuinly appreciated.

Beoordeeld met 5 van de 5 sterren

Loved the Vision trolley and ended up…

Loved the Vision trolley and ended up an issue with it where it would not power up.
I contacted them via email and within minutes got a reply with somethings to try, which worked for a short period before the issue reoccurred.
Again I emailed before heading out to play, yep happened at the course ! By the third hole I had had reply.
They arranged for the trolley to be collected, a Tuesday, and returned all within 3 days.
Brilliant service
Thank you

21 november 2021
Review zonder uitnodiging
Logo Golfstream Limited

Antwoord van Golfstream Limited

Thank you for the 5-Star review, so sorry that you had to witness our excellent customer care!

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