Good Chop Reviews 

6.503
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Quality meat is an excellent. As is the chicken and other products. I haven’t had anything we haven’t liked. Delivery of service is exceptional . The only negative I have is that it’s very pricey.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Every single thing we have received has been better than what you find in your average grocery store!! We are excited about dinner now!!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My order arrived earlier than expected. The meats are high quality. I am a single person living alone and I was delighted to get a ham that small enough to last several days. I hate throwing out food... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had absolutely no problem with Good Chop!! Their meats come rock hard frozen so there is no fear off contamination. Packaging is completely recyclable. I am fond of ribeye steaks so will be ord... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vleesproductleverancier
  2. ook in
  3. Slagerij

Geschreven door het bedrijf

American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(6.503)

1.673 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

I like the food

I like the food. For one person, I have to extend the interval for delivery.

6 juli 2026
Logo Good Chop

Antwoord van Good Chop

Hi Paula,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.

Warm regards,
The GoodChop Team

Beoordeeld met 1 van de 5 sterren

I signed up for a deal to get a free…

I signed up for a deal to get a free blackstone griddle and they did not honor it. It is also difficult to cancel your subscription. The cuts are subpar at best.

29 oktober 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Steve,
Thank you for sharing your feedback. We take promotional transparency and meat quality seriously, and want to clarify.

Upon reviewing your account details, our records show that your subscription was registered under a different introductory discount rather than the Blackstone promotion. Promotional offers are locked at checkout upon sign-up and cannot be stacked, swapped, or retroactively applied to an existing account. For that reason, we were unable to issue a Blackstone voucher for your subscription.

All of our beef, pork, chicken, and seafood is 100% sourced and harvested from American farms and domestic fisheries, and we are disappointed that the cuts did not meet your expectations. Cancelling your subscription can be handled directly at any time through your account portal settings or by contacting our customer care team at 929-203-4850.

Sincerely,
Good Chop

Beoordeeld met 1 van de 5 sterren

Scam

I paid 108.99 for a small box which they took out of my account then a random charge of 12.99 kept trying to come out of my account for an extra cut which I never added and because I didn't accept the 12.99 charge they cancelled the whole box. When I reached out to see about my refund they told me I never paid the 108 and they are only returning 12.99. so know I have to go through my bank and wait up to 30 days for my refund

27 oktober 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi James,
We sincerely apologize for the frustration, stress, and miscommunication you experienced regarding your billing and order cancellation. That is certainly not the standard of service we strive to deliver.

We reviewed your billing records to clear up this misunderstanding and can confirm that a full refund of $108.99 has been processed back to your original payment method. You should see the refund reflected in your account within a few business days. We deeply regret the confusion caused when you reached out to our team.

Sincerely,
Good Chop

Beoordeeld met 1 van de 5 sterren

Unfulfilled Blackstone Voucher…

Unfulfilled Blackstone Voucher Promotion – Month of Runarounds from Customer Service
I am writing this review to warn other consumers about unfulfilled promotional offers from Good Chop. I signed up under a specific promotion that promised a voucher for a Blackstone griddle after completing my third order.
I fully met all of the promotional requirements and completed my third order over a month ago. Since then, I have contacted Good Chop customer service numerous times trying to claim the voucher. Every single time I reach out, I am given the exact same generic script and empty promises, but absolutely no resolution or voucher has been provided.
It has now been over a month of continuous runarounds. It is incredibly frustrating to fulfill my end of an agreement only to have a company fail to deliver on theirs. I strongly advise potential customers to be cautious of their promotional offers, as Good Chop has failed to honor this agreement despite repeated follow-ups.

UPDATE!!! UPDATE!!!
The company reached out on this review as you can see. Claimed they would contact me. Did They? NO, they did not. They also claimed during one of my phone calls that they sent the voucher. LIE!
Still nothing from the company

27 oktober 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Laura,
We understand your frustration and we apologize for the repeated runarounds you experienced. You should have received transparency and timely answers from our support team from day one.

Looking into your account, there was confusion around promotional order thresholds due to past credits, but the failure to clearly explain this is on us. A customer care manager will be reaching out to you today to try and make this right.

Best,
Good Chop

Beoordeeld met 4 van de 5 sterren

I loved the meat

I loved the meat! my only complaint, is I would like items packaged in smaller amounts. ground beef, i prefer in one lb. packages.

28 september 2026
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Antwoord van Good Chop

Hi Donna,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.

Warm regards,
The Good Chop Team

Beoordeeld met 1 van de 5 sterren

Not Recommended

I accepted two boxes and then unsubscribed. The first box seemed okay ( aside from the cod which was not good tasting) but this second one was awful. I tried cooking the ribeye steak and couldn’t stomach eating it. It literally smelled rotten cooking and I spit out the first bite I tried because sick. it tasted suspicious. I don’t care to risk getting sick. I feel this meat is inferior or worse and absolutely not worth the price. I cannot recommend this company.

28 oktober 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Kathleen,
We are very sorry to hear this. You should never receive meat or seafood that smells or tastes suspicious, and we completely understand why you chose not to eat it.

All Good Chop meat and seafood is 100% sourced and harvested in the United States under strict quality controls, and any failure in freshness or transit temperature is unacceptable. We want to ensure you are fully refunded for the spoiled ribeye.

A member of our Customer Care team will be reaching out to you to ensure you are refunded for the ribeye and cod.

Sincerely,
Good Chop

Beoordeeld met 5 van de 5 sterren

Good quality

Good quality, timely delivery, good communication

5 oktober 2026
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Antwoord van Good Chop

Hi Nancy,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.

Warm regards,
The GoodChop Team

Beoordeeld met 5 van de 5 sterren

Everything we tried was delicious…

Everything we tried was delicious especially the halibut and scallops. I could really taste the quality in the ground beef.

26 september 2026
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Antwoord van Good Chop

Hi Donna,

Thank you so much for taking the time to leave us a 5-star rating—we truly appreciate it! We’re delighted to hear that everything you tried was delicious, especially the halibut and scallops, and that the quality of the ground beef really stood out. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,
The Good Chop Team

Beoordeeld met 1 van de 5 sterren

BAIT & Switch

BAIT & Switch! I signed up because of the promotional offer of a table top Blackston Grill after receiving 3 deliveries of the meat. After my third delivery, I contacted their customer service about getting the Blackstone and was told it takes about 4 weeks after third delivery and I would receive a redemption code to order the Blackstone. After waiting 4 weeks I did not receive the redemption code, I contacted customer service again only to be told my account did not qualify for the Blackstone.

Good Chop is LYING to get people to suscribe with a Blackstone promotion and then WON'T HONOR once you have completed your commitment and take delivery for their product as promoted.

DON'T get suckered by a LYING and DISHONEST company!!!

22 oktober 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Ron,
The claim that Good Chop engaged in false advertising is simply incorrect. When you created your account, you checked out with our "Free Wings for Life" promotion, not the Blackstone griddle promotion.

This promotion was shown on your checkout screen, reflected on your dashboard, and fulfilled with the complimentary wings delivered in your boxes. Promotional discounts cannot be stacked or exchanged after an order is placed. You received the exact promotion you signed up for, which is why your account is not eligible for a Blackstone voucher.

We honor all promotions exactly as registered, but an account cannot claim a secondary offer after taking advantage of another.

Sincerely,
Good Chop

Beoordeeld met 5 van de 5 sterren

Delivery was great sirloin was very…

Delivery was great sirloin was very very tough would not order that again the rest had been good

4 oktober 2026
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Antwoord van Good Chop

Hi Kathi,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the prompt delivery and the rest of your order, though we are truly sorry to hear that the sirloin was disappointingly tough. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 2 van de 5 sterren

This is the second review I have left…

This is the second review I have left with no reply. I was not happy with my delivery as there was no dry ice and everything on top was defrosted.
The steak bites were not tender and I would like to cancel my subscription.

27 september 2026
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Antwoord van Good Chop

Dear Deb,
We reviewed our records and do not see any previous reviews submitted from your profile on this platform, but we apologize for the condition of your delivery and the disappointing quality of the steak bites.

Every shipment is packed with insulation and dry ice designed to maintain safe, frozen temperatures throughout the entire carrier transit window. Items arriving defrosted with no dry ice is completely unacceptable.

We want to make sure your spoiled items are fully compensated and that your subscription is cancelled per your request. Since we cannot access private account information through a public Trustpilot review, please contact our team directly at 929-203-4850 with your account information so that we can take care of this for you.

Sincerely,
Good Chop

Beoordeeld met 5 van de 5 sterren

The good ole days

The meat was great. It brought back memories of the taste of beef. The texture of the chicken I haven't felt or tasted since I was younger. Everything these days just falls flat. But not good chop. I was happy with everything I bought.

3 oktober 2026
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Antwoord van Good Chop

Hi Leticia,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the exceptional quality and nostalgic flavor of our meats, especially the texture of the chicken and the authentic taste of the beef that reminded you of the good old days. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Good Chop

Hi Mia,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you were pleased with the entire presentation and the quality of the meat, especially the nostalgic flavor of the beef and the exceptional texture of the chicken. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Delicious beef and seafood

Delicious beef and seafood. Were very pleased.

4 oktober 2026
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Antwoord van Good Chop

Hi Gammy,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you were so pleased with our delicious beef and seafood selections. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Everthing my wife and I ate was great…

Everthing my wife and I ate was great tasting. Dave

4 oktober 2026
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Antwoord van Good Chop

Hi Dave,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that everything you and your wife ate tasted so great. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

Beoordeeld met 4 van de 5 sterren

good

Easy to order,

28 september 2026
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Antwoord van Good Chop

Hi Gordon,

Thank you for taking the time to share your review with us. We truly appreciate your feedback and the opportunity to hear about your experience.

Warm regards,
The Good Chop Team

Beoordeeld met 4 van de 5 sterren

The meat is great

The meat is great, good flavor. It was still frozen even after being a day late.

4 oktober 2026
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Antwoord van Good Chop

Hi Ronald,

Thank you for taking the time to share your rating with us and the community. We truly appreciate your feedback and support.

Warm regards,

The Good Chop Team

Beoordeeld met 3 van de 5 sterren

Shipping issues

They shipped using a quick delivery service that couldn't deliver to my building and then the next delivery messed up the address. Finally got right with FedEx on the third try but hesitant to trust their delivery.

4 oktober 2026
Logo Good Chop

Antwoord van Good Chop

Hi Patrick,

Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations. We truly value feedback like yours, as it helps us identify areas where we can improve and provide a better experience for our customers.

We would appreciate the opportunity to look into this matter and work toward a resolution. We’ve requested some additional information so we can locate your account and review the details of your experience.

Once we receive the requested information, a member of our team will reach out to you via email to discuss the matter further. In the meantime, please know that we’ll share your feedback with the relevant teams and partners to help us identify opportunities for improvement.

Thank you for giving us the opportunity to address your concerns and for being an important part of Good Chop.

Kind regards,

The Good Chop Team

Beoordeeld met 4 van de 5 sterren

We enjoy the convenience to have pertty…

We enjoy the convenience to have pertty good meat delivered to our home when quality butcher shopes are either nonexistent or an hour away. The biggest problem that we have isnt the quality of the steaks But we do have a big problem with the seal on the meat that we have been getting from day one we have at least one steak that is not sealed so we don’t really trust that steak too much But it seems to be getting worse each order this last order we had 3 out of 6 packages without a seal so if this continues i may have another service for my steaks.

1 augustus 2026
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Antwoord van Good Chop

Hi Stephen,

Thank you so much for your review! Feedback like yours is invaluable in helping us grow and improve. We're so sorry to hear that your experience didn’t meet expectations. We will forward this feedback to our teams and partners to help guide future improvements.

In the meantime, a member of our team will be reaching out via email to assist you further. Thank you for being such an important part of the Good Chop community!

Warm regards,

The Good Chop Team

Beoordeeld met 5 van de 5 sterren

Very good quality

Very good quality. Thank you.

25 oktober 2026
Review zonder uitnodiging
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Antwoord van Good Chop

Hi Kristen,

Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the consistently high quality of our products and service. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.

Warm regards,

The Good Chop Team

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