L’excellence de leur service client! Je n’ai eu aucune difficulté à recevoir des produits manquants dans ma Commande non livrée du transporteur. Service rapide, d’une qualité et professionnalisme ex... Toon meer
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Most of the flavours I've tried have been excellent (chocolate, berry, vanilla, peanut butter). The banana cream has a nice flavour but it does not go smooth, it remains chunky. After Reacher out to c... Toon meer
Bedrijf heeft geantwoord
Excellent customer service. I had few questions before and after my order was placed. They supported me with all queries, really impressed by the speed and quality. Also, my wife ordered the 32gm High... Toon meer
Bedrijf heeft geantwoord
Great flavours. No funny aftertaste. Would love this product other than for me it has the unintended consequence of acting as a laxative. This is not to dissuade people from trying it but merely to wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2019, Good Protein is a Montreal-based wellness brand on a mission to make plant-based nutrition easy, enjoyable, and suitable for all lifestyles. They’ve dedicated themselves to making a healthier, smoother and tastier shake by scouring the world for the best plant-based ingredients. Known for its clean, plant-based ingredients and all-in-one products, Good Protein creates products that go beyond just protein—offering shakes and juices packed with fibre, probiotics, digestive enzymes, and essential vitamins and minerals. Whether you’re fueling a busy lifestyle, upgrading your daily routine, or just want something that tastes really good, Good Protein makes it simple to feel your best. | Fondée en 2019, Good Protein est une marque de bien-être basée à Montréal dont la mission est de rendre la nutrition à base de plantes simple, agréable et adaptée à tous les modes de vie. L’entreprise se donne pour objectif de créer un shake protéiné plus sain, plus onctueux et plus savoureux, en parcourant le monde à la recherche des meilleurs ingrédients d’origine végétale. Reconnue pour ses ingrédients végétaux de qualité et ses formules tout-en-un, Good Protein propose des produits qui vont bien au-delà des simples protéines : des shakes et des jus riches en fibres, probiotiques, enzymes digestives, vitamines et minéraux essentiels. Que vous ayez un mode de vie actif, que vous cherchiez à améliorer votre routine quotidienne ou que vous vouliez simplement quelque chose de délicieux, Good Protein vous simplifie la vie et vous aide à être la meilleure version de vous-même.
Contactgegevens
Suite 114A, 1001 Lenoir, H4C 2Z6, Montreal, Canada
- 438-901-2433
- info@goodprotein.ca
- goodprotein.ca
4,4
Uitstekend
494 reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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L’excellence de leur service client
L’excellence de leur service client! Je n’ai eu aucune difficulté à recevoir des produits manquants dans ma
Commande non livrée du transporteur. Service rapide, d’une qualité et professionnalisme exemplaire! Courtois et respectueux , ce fut simple et facile d’échanger avec eux! Je me suis sentie soutenue et informer tout au long du processus de réexpédition de ma
Commande . Vraiment un service 12/10!
22 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Bonjour Stéphanie, merci infiniment pour ce beau message, ça nous touche vraiment!
Nous sommes tellement contents que tout ait été réglé rapidement et que vous vous soyez sentie accompagnée tout au long du processus.
C'est exactement l'expérience que nous voulons offrir. Profitez bien de vos produits et n'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit!
- L'équipe Good Protein 💛
Super customer service
Went beyond to get my order out and even asked if I ordered twice by mistake ? Which I did !!!
Extremely professional with the customer at heart !
21 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Kathleen! That’s so great to hear. Thank you for sharing! 💛
We're really glad we could help get your order sorted and catch that duplicate before it became an issue. It honestly means a lot to know you felt well taken care of.
We’re always here if you need anything again!
- Good Protein Team ✨
Best product!
So friendly and very eager to help me out with my lost order I’m so appreciative of it. I love this product very filling and so many great flavors!
21 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Sandra! That’s so kind of you to say. Thank you! 😊
We're really glad we could help with your lost order and get things sorted out for you. It means a lot to hear you’re enjoying the product too, especially the flavours and how filling it is.
We truly appreciate your support!
- Good Protein Team 💛
Great product and customer service
Great product and customer service. I spent years looking for a protein shake that didn’t have added sugar or taste chalky. It exceeded my expectations. Give it a try I don’t think you will regret it.
21 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Laura! Thank you so much for your kind words and support. 💛
We’re thrilled to hear that our products exceeded your expectations. Your feedback truly means a lot to us.
We appreciate you taking the time to share your experience, and we’re so happy to have you as part of our community.
- Good Protein Team ✨
Excellent customer service & Tastes amazing
Excellent customer service. I had few questions before and after my order was placed. They supported me with all queries, really impressed by the speed and quality. Also, my wife ordered the 32gm High Protein Chocolate flavor and she approved it (she is very picky lol).
17 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Krushi, thank you so much for this!
Really glad we could help before and after your order and that everything went smoothly. Also love that your wife approved the Chocolate flavor. High praise from a picky critic!
Hope you both enjoy it.
- Good Protein Team 💛
Great flavours
Great flavours. No funny aftertaste. Would love this product other than for me it has the unintended consequence of acting as a laxative. This is not to dissuade people from trying it but merely to warn it is very fibre heavy so if you are fibre sensitive it may clean you out which could be a pro or con depending on your view.
14 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Nicole! Thanks so much for sharing your feedback with us! We’re so glad parts of your experience were positive and that you enjoyed the flavours without any aftertaste. 😊
We really appreciate the heads-up about how the fiber content affected you, as it helps us understand the different ways our community reacts to the formula.
Thanks again for being such a good sport and for your support!
- Good Protein Team 💛
Ma commande a passé automatique suite à…
Ma commande a passé automatique suite à mon abonnement, mais je ne la voulais pas. La journée même je les ai contacté et ils mont répondus toute suite, ils m’ont permis d’annuler ma commande. Service à la clientèle excellant!
17 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Salut Emmie ! Merci beaucoup pour ton gentil message. Ça nous fait vraiment plaisir ! 😊
Nous sommes vraiment heureux d’avoir pu repérer ta commande rapidement et l’annuler le jour même.
Nous te remercions sincèrement d’avoir pris le temps de partager ton expérience, et nous restons bien sûr à ta disposition si tu as besoin de quoi que ce soit.
- L’équipe Good Protein 💛
Truly Impressed!
Unfortunately my order was mixed up. When I reached out to Good Protein, they replied right away and had my correct shipment out right away. The service was spot on and the Maple Cookie protein is amazing!!!
5 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Heather! Thank you so much for sharing this. We really appreciate it! 😊
We're so glad we were able to get the mix-up sorted out quickly and that your correct order arrived without any issues. Even better to hear you’re loving the Maple Cookie, that’s definitely a favorite.
If you ever need anything, we’re always here to help.
- Good Protein Team 💛
Chucky banana cream
Most of the flavours I've tried have been excellent (chocolate, berry, vanilla, peanut butter). The banana cream has a nice flavour but it does not go smooth, it remains chunky. After Reacher out to customer service I was made aware that due to the ingredience of this shake it does not go smooth. Apparently the coconut oil allows for this. Since it was past the satisfaction guarantee they did not offer a discount or a new product but thanked me for my review.
16 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hi Dayna, thanks so much for taking the time to leave a review and for trying a few of our flavours.
We are sorry to hear the Bananas & Cream didn’t mix as smoothly as you expected. That’s not the experience we want for you.
We really appreciate you sharing this with us, and we’re glad to hear you’ve enjoyed the other flavours overall.
- Good Protein team 💛
We love good protein powder
We love good protein powder. The best part is no grittiness. I love how it's not too sweet. I have tried many powders and they have all failed me. I have been using this product for almost 2 years. Friends and family are now using it as well and love. We even take 2 2kg bags with us while away over the winter months. There are no substitutes!!
15 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Michelle, wow, two years with us and even bringing it along on your winter trips is amazing to hear! 🩵
We put a lot of care into the texture and sweetness, so it is great that it stands out for you.
It also means a lot that your friends and family are enjoying it too. Thank you for sharing this with us and making us part of your routine!
- Good Protein team 💫
Overall, I’m really happy with both the product and the service
I’ve had a really great experience with Good Protein so far. The protein powder tastes amazing, which honestly makes it so much easier to stay consistent. I also love having a high-quality alternative to whey protein that still delivers on flavor and texture.
Their subscription service has been smooth and reliable, and the added free bonuses for staying subscribed are such a nice touch—it actually makes you feel valued as a customer.
Overall, I’m really happy with both the product and the service, and I’d definitely recommend Good Protein to anyone looking for a delicious, plant-based protein option.
15 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Candace! We are so glad to hear everything has been smooth from the product itself to your subscription experience. ☺️
It is also nice to know the little bonuses help you feel appreciated!
Thanks so much for the recommendation and for being part of the community!
- Good Protein team 💚
Beyond Adoration
I can’t actually explain how positively I think about Good Protein in a single paragraph. I need to consider publishing an opinion piece with the National Post or something. This brand is incredible. This product has been an impactful and rewarding addition to my life. I will never buy another brand of protein powder as long as they exist.
14 maart 2026
Antwoord van Good Protein
Wow, Mike, this genuinely made us smile! 💛
It means a lot to hear that our product has had such a positive place in your daily life. Knowing you would not even consider another brand is something we do not take lightly.
Thank you for trusting us and for sharing such a thoughtful message!
- Good Protein team 💫
Be careful when subscribing to Good…
Be careful when subscribing to Good Protein.
They advertise that you can cancel anytime, but when I tried to cancel after delays and poor service, I was told there could be a cancellation fee related to the promotional price. This was not clearly explained when I signed up.
Customer service (Charlie) was very pushy and kept repeating the same responses instead of helping resolve the issue. It took multiple emails just to cancel properly.
Everything is now cancelled, but the experience felt misleading. Just make sure you fully understand the terms before subscribing.
12 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Caite, we’re really sorry the cancellation experience felt frustrating.
Our subscription terms are outlined at sign-up, but we always want customers to feel fully informed, and we hear you that this could land more clearly.
We also hear your feedback on the support experience, that’s not how we want it to feel when you’re trying to get help.
We’re glad everything has now been resolved and we appreciate you taking the time to share this.
- Good Protein team 🩵
Amazing product!
We have loved this product for a number of years now. The quality is amazing as well as the awesome flavors!
And the excellent customer service to boot.
Proud to support a fantastic Canadian company!
8 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Lise, wow, thank you so much for your kind words!
We’re so happy to hear you love the quality and flavours, and we truly appreciate your kind words about our team as well! 💫
Thanks again for sharing this!
- Good Protein team 💛
By far the best customer service!!
Good protein has by far the best customer service! I have had to contact them twice and both times they were quick to resolve my concerns. I also love their products. Chocolate fudge is my favourite
9 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Rachael, we truly appreciate your kind words. Thank you!
We’re so glad our team was able to support you quickly on both occasions, and even happier to hear you’re loving the products. ☺️
Thank you for sharing your experience with us!
- Good Protein team 🩵
I had an issue with a "lost" shipment
I had an issue with a "lost" shipment. The staff at Good Protein kept a close watch on my package and where it stood in the delivery loop. I had ordered my product on March 28,2026 and what should have take 2 -3 days took 12 days. Some mix up must have occurred and when they enquired if I had received my parcel and I said no, they went into detecting mode.
9 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Denise, thank you so much for your kind review!
We’re really glad we were able to keep a close eye on your shipment and help get everything resolved for you.
We truly appreciate your patience throughout the delay and are happy to hear it arrived safely!
- Good Protein team 💛
I’ve been subscribing to Good Protein…
I’ve been subscribing to Good Protein almost since they first launched, and it’s by far the best protein shake I’ve ever used. There’s no aftertaste, and it’s incredibly filling. I usually have one in the morning, and sometimes another at night when I’m feeling a bit “peckish.”
I like to blend mine with ice, a banana, and a bit of peanut butter—it honestly feels like I’m treating myself. Over the years, I’ve introduced many of my friends to this product, and now they’re hooked too.
Not only is it a great product, but an added bonus is that it’s Canadian.
9 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Wow, thank you so much for sharing this and for all your support, Darlene! 😄
It’s amazing to hear how much you love Good Protein and even got your friends hooked too. We love your idea of blending it with banana, peanut butter, and ice. It sounds delicious!
We’re so happy you enjoy it, and yes, being Canadian-made is definitely a bonus. Thanks again for sticking with us over the years!
- Good Protein Team 💛
Très bon produit
Très bon produit, excellent service à la clientèle / service après vente, j’adore good protéine!
4 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Salut ! Merci beaucoup pour vos gentils mots ! 🥰 Nous sommes ravis d’apprendre que vous appréciez le produit et notre service client.
Votre soutien compte vraiment énormément pour nous, et il nous motive à continuer de proposer le meilleur.
Nous sommes ravis de vous compter parmi la famille Good Protein !
- L'equipe Good Protein 🤍
They do take customer care seriously
I received a faulty product back in January and had to reach out multiple times to different people over the course of a few weeks, which was a bit frustrating. However, I really appreciated how the situation was handled in the end.
To make up for the delay, they sent me a surprise bag, which I thought was a very thoughtful gesture. It definitely turned my experience around.
Overall, I’m very happy with the outcome and the way they made things right. Great customer care in the end!
2 april 2026
Review zonder uitnodiging
Antwoord van Good Protein
Hey Nadja, thank you so much for sharing your experience!
We really appreciate your patience while we worked to resolve the issue, and we’re glad the surprise bag helped make things right.
Your message means a lot to us, and we’re happy to hear you’re satisfied with how it was handled. We’ll keep striving to provide the best service possible!
Thanks again for sharing your experience.
- Good Protein team 💛
I used the Order now system just before…
I used the Order now system just before Easter to give my daughters the collagen booster that they both liked. Even though it was a day since the order, I was use to a delivery notice. I texted Good Protein with my concern. Good Protein responded immediately reassuring me that they would initiate a delivery request. The delivery company responded to the request. The order arrived at the perfect time. I was able to give my daughters their collagen while they were visiting.
28 maart 2026
Review zonder uitnodiging
Antwoord van Good Protein
Thank you so much for taking the time to share your experience! ☺️
We’re so happy everything worked out perfectly and that you were able to give your daughters their Plant-based Collagen Booster while they were visiting.
We’re also glad we could quickly reassure you and help get things moving with the delivery. Your satisfaction means a lot to us, and we’re always here if you ever need anything.
Thanks again for your trust and support!
- Good Protein team 💛
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