Goodutensil Reviews 5

I am totally unsatisfied with this purchase. On the order i made of $139.00 i ordered 8 hanging baskets of uv ray protected baskets all different colors. I was very excited until i received my order last night and received a small box with 17 sprigs of flowers. Totally a missreprentation on the part of goodutensil. I have been in the middle of a complaint e mail with the company's service team trying to get my money refunded. I would not recommend this site for any purchases because they are not sending you what you ordered. Then they only want to refund me 10%. This is outrageous. They only want to refund me $13.90 of a $139.00 order.
Very frustrated and very unsatisfied.
Do not order from this scamming company.

An absolute scam of a website. We ordered what was advertised as a large artificial petunia hanging basket and I kid you not, we received two 5 inch long stems with some petals on them. They fit in a 2x2x12 inch box. It took over 2 weeks to arrive and when it did, I thought someone was pranking us. $37.37 is what we paid for these little garbage stems. I contacted the company and they claimed that’s what was advertised. No it wasn’t. I sent them proof via pictures of the EXACT product and description advertised versus what I got. Their replies are clearly AI generated. They offered me a 15% refund - excuse me???? $5 back for sending me this trash? DO NOT ORDER FROM THESE CON ARTISTS. THEY PREY ON HARD WORKING PEOPLE AND SEND LEGITIMATE GARBAGE. They should be behind bars.

re: Dancing with Dandelions
the disappointment is major.
I did not receive anything close to what I ordered and paid for:

1. the fairy is 4-5 inches
(advertised as 2-3feet)

2. flimsy metal cut-out
(not hand made as advertised)

3. details are nonexistent
(not one of a kind, as advertised)

4. I was offered 5% refund.
(not 100% satisfaction service, as advertised)

I wish I could post pics from their website -vs- what I received.

I could go on & on...
I should have checked trust pilot.

This is the precise email I sent to the company..Dear American Workers,I have rarely been as underwhelmed as I am by the product I bought from you.The size was extremely deceiving on your advertisement. I received an unremarkable piece of barely visible junk.Hand crafted as a joke on idiots like myself.I understand perfectly why you are discontinuing this line,and it is not worth the money I paid for it.Shame on you all.

The item pictured in their ads was nothing like what I received. The Garden Fairy in the add is 3D and what I received is small, a metal cutout and nothing like what was advertised.