Incredible, every time. Received help just yesterday from Dylan French on customer service - couldn't have been a smoother, more friendly and helpful call. Would highly recommend Superscript, gr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great pricing website, easy to navigate Only issue is never answering the phone But a lady called chloe sorted my query out very quickly via email Overall very pleased
I needed to be moved on to a different insurance company. Superscript were able to do it all in one phone call. And they took into account when my previous insurance runs out so I will get continuous... Toon meer
Really pleased with Superscript. The whole process was straightforward and easy to understand, and I managed to get the cover I needed for my window cleaning business without any hassle. Everything wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeraar
- ook in
- Aansprakelijkheidsverzekeringsmaatschappij
- Bedrijfsverzekeringsmaatschappij
- Commerciële verzekeringsmaatschappij
- Verzekeringsmaatschappij
- Verzekeringsmakelaar
Geschreven door het bedrijf
Insurance should be a smooth ride, not a hop, skip and a jump. That's where we come in. We’re Superscript, an insurance broker for small businesses, landlords and high-growth tech firms. We offer advisory and broking services for businesses facing complex risks, alongside an intuitive online platform where you can buy and manage your insurance in minutes.
Insurance for businesses big, little and bold.
Geschreven door het bedrijf
- No to cookie-cutter cover
- When it comes to insurance, there’s no such thing as ‘one size fits all’. Our cover is tailored to you and can be adapted to meet your evolving risks.
- Yes to five-star service
- An in-house claims team, UK-based customer support, and specialist brokers who are truly experts in their fields.
Contactgegevens
Level 3, 16 Eastcheap, EC3M 1BD, London, Verenigd Koninkrijk
- 0333 772 0759
- hello@gosuperscript.com
- gosuperscript.com
4,4
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very poor service and difficult…
Very poor service and difficult cancellation process
I had a very bad experience with this business insurance provider. Nobody answers the phone, and emails are not responded to properly. It is extremely difficult to get any support when you need help.
The most frustrating part was when I tried to cancel the policy. Instead of making the process straightforward, they made it very difficult and tried to pressure me into staying. I also felt that the charges were unfair during the cancellation process.
Based on my experience, I would not recommend this provider.
30 april 2026
Review zonder uitnodiging
Antwoord van Superscript
Hi Razan,
Thanks for taking the time to share your experience — and we’re sorry it felt like such a frustrating one.
From what we can see, you bought your policy online just after midnight and received your documents straight away. We also tried to call you a few times the next morning, but weren’t able to get through. When you reached out later in the day, our team did manage to connect and help you directly.
That said, it’s clear things didn’t feel smooth or easy from your side — especially when you were trying to access your documents and talk to someone. That’s not the experience we aim to give, and we take that seriously.
On cancellation, we aim to be clear about how it works and any charges involved, but we know this can still feel frustrating in the moment. We’ll take your feedback on board as we keep working to make this clearer and more straightforward.
We have since been in contact with you and will be reviewing internally how everything was handled.
— The Superscript Team
Took my money, no confirmation email
I have messaged customer services saying I didn't get a confirmation email about the insurance product I bought (even though the money has left my account and I have received an email asking me what I thought of the service) and I am yet to receive a response from them. But they keep asking me for my opinion on how they've done...
26 april 2026
Antwoord van Superscript
Hi Perez,
Thank you so much for bringing this to our attention. This doesn't represent the quality that we strive for in our service.
A member of our Customer Success team has since been in touch to resolve your query.
Take care,
The Superscript Team
The rep was very patient and gave a…
The rep was very patient and gave a thorough explanation of the policy
24 april 2026
Antwoord van Superscript
Your review has made our day, Judy — thanks for taking the time!
Antwoord van Superscript
We're chuffed with your feedback, John!
Antwoord van Superscript
Thanks for such a great review, Jay!
Satisfactory and diligent services
Satisfactory and diligent team work and efficient service.
22 april 2026
Antwoord van Superscript
We're so pleased to have helped, Mohammed!
Antwoord van Superscript
Great to hear!
Feedback is a gift, so if there is anything we can do to bring your review up to 5 stars, please let us know.
Antwoord van Superscript
Thanks for the awesome review, Mary!
Straightforward process
Very easy to progress the application and finalise and cimpetitive pricing.
13 april 2026
Antwoord van Superscript
We're chuffed with your feedback, Tarlochan!
I spoke with Kevin K who supported in…
I spoke with Kevin K who supported in arranging a number of insurances for my business.
He was friendly, clear and gave great service- answering any questions I had (even throughout T&C’s).
It was great to speak to a human at the end of the phone.
13 april 2026
Review zonder uitnodiging
Antwoord van Superscript
Thanks for your lovely comments, Beth. We'll be sure to pass them on to Kevin.
Getting Public Liability Insurance was…
Getting Public Liability Insurance was quick and easy. I have been with them for 3 years now. Luckily I haven't needed them, but I know they are there if I do.. No fuss no bother, simple and great.
4 april 2026
Antwoord van Superscript
Thanks for being an amazing customer, Wendy!
Recommend best online insurance tool
Great online tool no problems what so ever recommend this for insurance cover
9 april 2026
Antwoord van Superscript
We're so pleased to have helped, David!
My policy is coming to end and I have…
My policy is coming to end and I have received no reminder for renewal. No communication at all.
6 april 2025
Antwoord van Superscript
Hi there, Moh,
Thank you for your feedback.
We're really sorry to hear about your experience.
We understand that one of our Customer Success team has now been in touch to support you with your renewal.
If there’s anything else we can support you with, please give our team a call on 0333 772 0759.
Take care,
The Superscript Team
Antwoord van Superscript
Glad to hear you've had such a great experience, Charles!
I made the claim in augest and stee not resulved
I made the claim in augest and steel not resolved .
I have to pay the cliant myselfoterwise I would loose them.
extreamly unhappy
22 augustus 2025
Review zonder uitnodiging
Good and fast service
Good comunications and manners ,straight to the point with no wasting time ,so far highly recomended
19 maart 2026
Antwoord van Superscript
Thanks for the awesome review, Dinko!
Straight to the point
The service was easy to use and fair on every grounds from start to finish.
12 maart 2026
Antwoord van Superscript
We're chuffed with your feedback, Tochukwu!
Antwoord van Superscript
We're so pleased to have helped, Muhammad!
Public liability can definitely recommend
Great public liability insurance can definitely recommend great price too thank you
20 januari 2026
Antwoord van Superscript
Thanks for such a great review!
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