Gothydrowater Reviews 

Received my bottle in a timely manner and it seems to be working perfectly. My only question is what is the actual output/amount of hydrogen this bottle produces. I dont want to buy a test kit to find out so Im relying on the representative of the company to provide me with the statistics on their bottle, cant find the info anywhere on their web site or provided documentation.

Bought a unit late Nov24 as present but upon first use it leaked from bottom base cap and through the charging port. Company has admitted by email to me that there is a problem in manufacturing and sent pictures/ instructions to change seal. Confidence is however gone. Trying to get refund but company stalling - want video of it leaking etc. Very unhappy and disappointed.

This company is highly questionable and appears to engage in deceptive practices. It took weeks for the product to arrive, with shipping originating from China, then New Jersey and then California. When the product finally arrived (too late to be useful), I found numerous negative reviews confirming my concerns.

Returning the product is a nightmare. They impose a hefty 20% restocking fee, and you must pay for return shipping to a vague address in Ho Chi Minh City, Vietnam: 7 Road 25, Ward 4, District 8, 70000. The existence of multiple return addresses raises serious doubts about their legitimacy. GotHydroWater has received a low trust score from Scamadviser, indicating potential risks associated with this company.

The product itself does not appear to match their advertising claims. I would strongly advise against purchasing from this company. Based on my experience, it’s not worth the risk, money or time.

This is a scam! only produced bubbles??? when you use water that has minerals in it. does not work with filtered or distilled water. I think the bubbles is a reaction with the minerals in the water and not actually adding hydrogen in to the water. I was only able to get it to produce bubbles with unfiltered tap water. What a rip off and I would like my money back but I doubt I will be able to get that.

I thought I was getting quality product. When I realized it shipped from China I was worried. I've had it for 2 days and have had to watch countless videos and still it doesn't work. Soaked it in warm water, cycled it over and over. Still no bubbles. I wish I had done more research. Buyer Beware!

BOTTLES DON'T WORK
I already have a hydrogen water bottle from another company, but kept seeing this one strongly endorsed by a well-known Dr, a 'health guru' as being the very best one to get.

There was a great offer on buying 3, so I decided to buy for my kids.

When they came, I was surprised that the actual 'generator' didn't have a cap to keep it wet in transit, as apparently they don't work if they're allowed to dry out.

Sure enough, although just two of them did initially work - once only - even after following direction to activate with hot water, all three now refuse to work.

I shall be expecting a full reimbursement

Cool product that I just got introduced to. Glad I found it. There’s lots of them on the market so finding a reputable company with one that works took some time researching. Only takes a few minutes from the press of a button for it to turn the water into superpower water.

Water stinks of chlorine and tastes disgusting, unable to get guaranteed money back. It is a complete scam. Do Not Buy! Their ads and products should be banned, especially since they are using Gary Breka’s name to promote, what a con.

My Gothydrowater arrived in time for Christmas however it tastes really bad. The only way I can describe it, is it tastes like the smell of new electronic equipment or a new computer!! So strange. I am too scared to keep drinking it in case it is toxic. I was led to believe it was manufactured in America, now I find out it was made in China. So deceptive. How can this be allowed to happen???
I have written to the company so will wait to hear what they say. By the sound of other reviews, I may be disappointed!!!

I tried to cancel my order to get a refund less than 24 hours after placing it and was denied and then after attempting to return the order within 30 days, was told I had to pay for shipping to Vietnam and then pay a 20% restocking fee on top of that. Company advertises money-back guarantee - it’s a scam.

Couldn’t wait to use this, but all I can taste is chemicals. Thought it was because it was new, so kept rinsing it out, but I just can’t take the taste anymore!! I’m gutted 😭

There company is a scam out of China and charged $100 for 2 water bottles. Product quality is terrible. Just don’t purchase, period.

Do Not Buy! I received my bottle used for two days went to wash the glass part only in dishwasher and it shattered. It was the only item on the entire top shelf of my dishwasher so nothing inside the machine was with it. They claim the glass portion only is dishwasher safe. I have been calling every day and have sent 3 emails and have not received a reply and it's been two weeks.

Ive also searched for their company on Better business bureau to report them since they claim to be in New York and no such company exists. How does a foreign company from Asia get to sell things under fraudulent terms and steal money and there is no recourse or protection of any kind. Their refund policy even stated defective products are covered but there is no way to reach a person in any format to receive assistance.

This is the only recourse I have is to save other fellow citizens from making the same mistake and purchasing from this company.

I don't understand the bad reviews. My bottles work great. I had a small problem with one of my bottles. I contacted the customer service team and they sorted it out quickly.
Excellent product.
Excellent customer service.

Dont fall for it! They leak and after 2 weeks of using, the tops no longer screw on properly. They are shipped from China and take two weeks.

I ordered two bottles and they're great! You can see the hydrogen generation happen right before your eyes and you can taste the difference in the water. Highly recommend!

I enjoy it. The water definitely tastes better after using it. The bottle works great and is so easy to keep charged.

Took three weeks and I ordered the largest bottle. It is was about 157 ppb, please do not buy. Comes from China and do not accept returns or cancellations once you order. This not real hydrogen water- lost over 100.00! I have had it for two weeks.

My experience with Got Hydro Water has been nothing short of appalling. The water bottle I received reeked of chemicals, making it completely unusable. When I reached out to request a refund, I was met with a completely inflexible and unreasonable policy. They expect me to return the defective product to Vietnam at my own expense—and then they’ll deduct a 20% restocking fee from my refund.

As if that wasn’t bad enough, their suggestion was that I give the bottle to a family member or friend and they would reimburse me 20%—as if I should be responsible for unloading a defective product onto someone else in order to get a partial refund. This is an insult to consumers and is a clear example of a company avoiding accountability for the poor quality of their products.

Got Hydro Water clearly values profits over customer satisfaction, and their handling of my issue proves that they have no regard for their customers. Their response was dismissive, offering nothing but more hurdles to jump through, and making it impossible for me to receive a fair resolution.

To anyone considering purchasing from this company: think twice. Their chemical-laden bottles, predatory return policies, and outright absurd customer service suggestions make it clear they are not worth your business. I will never order from them again, and I strongly advise others to avoid this company at all costs.

This company steals your money! Avoid at all costs. I accidentally placed an order on 19 November, and requested to cancel it as soon as I received the confirmation of order email the next day. Emma from customer services said she couldn’t cancel the order as the bottles were already in transit. It has now been 3 weeks and I have not received anything. Not the bottles and not my refund. What a dodgy company. Avoid, avoid, avoid.