Enjoyed the fact being able to complete online. I didn't like having to go through all the upgrades that kept popping up. I used tech support via chat and Govi answered my questions.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
This process for renewing my Passport was excellent. It was completely on line with no issues. Although, take your time taking your picture. The on line system make it an easy task. Just be sure t... Toon meer
Bedrijf heeft geantwoord
Applied for TSA precheck renewal. I contacted them weekly, and only got AI answer that all was processing as expected. After 3 weeks I contacted a real person representative and was told I had to... Toon meer
Going to the chat was a very helpful experience. I received quick answers and follow-up to everything I needed. I can even go back and ask questions when my flight gets closer and I've been approve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
GOV+ is the number one platform for easy, hassle-free government applications. Our patented autofill technology streamlines the process to save people hours of valuable time. With GOV+, anyone can file and keep track of all their government applications in one place while taking advantage of automatic renewal, document insurance, family dashboards, real-time tracking, and 24/7 support.
Contactgegevens
151 Calle de San Francisco, 00901, San Juan, Verenigde Staten
- (800) 506-7587
- contact@govplus.com
- govplus.com
4,6
Uitstekend
8K reviews
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Not living in a large city like…
Not living in a large city like Portland Oregon this on line ability works great for me.
10 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi Marda,
We’re so grateful for your positive feedback! It’s rewarding to hear that our platform made your experience smooth and convenient. GOV+ was designed with simplicity in mind, and we’re glad we could deliver on that promise. Please explore our other features, and check your inbox regularly for important updates regarding your application.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Everything was explained and easy to…
Everything was explained and easy to follow.
10 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi,
We’re so glad to hear you had a positive experience with GOV+! Our goal is to make life’s paperwork easier to manage, and it’s great to know we delivered. Thanks for choosing us!
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Antwoord van GovPlus
Hi Holly,
Thank you for the great review!
We’re happy we could help simplify paperwork that can otherwise feel overwhelming. We sincerely appreciate your trust in GOV+.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Antwoord van GovPlus
Hi Fred,
We appreciate your kind words!
Helping people move through everyday paperwork with clarity and confidence is what we’re here for. Thanks for being part of GOV+.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Buyer Beware
Applied for TSA precheck renewal. I
contacted them weekly, and only got AI answer that all was processing as expected. After 3 weeks I contacted a real person representative and was told I had to reapply as a New TSAcheck, not renewal.
I now have to pay directly to TSA, but Govplus will not issue a refund.
Buyer beware!!
10 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi Joseph,
Thanks so much for your feedback!
We’re thrilled to know our service made life’s paperwork a little easier. That’s always our goal.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Antwoord van GovPlus
Hi Ben,
Thank you for the 5-star review!
We’re always working to make life’s paperwork more manageable and less stressful. It’s great to hear you had a smooth experience with GOV+.
We recommend checking your email regularly for updates regarding your paperwork. If you have any questions or need further assistance, our team is always happy to help through the options below:
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Antwoord van GovPlus
Hi Dennis,
Thank you for taking the time to share your experience.
Our team works hard to simplify life’s paperwork, and feedback like yours means a lot to us.
We encourage you to review your email periodically for any updates about your paperwork. If you need assistance or would like to share additional feedback, our team is available through the following channels:
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
The Picture process was too difficult…
The Picture process was too difficult to accept the "exact" photo. I tried to take it myself and have some else take it. Its very hard to get what is acceptable. That process needs work. Other than that it was OK.
10 april 2026
Review zonder uitnodiging
It was quick and easy
It was quick and easy, although the picture process was a bit picky, had to retake several times. Now just waiting for it to arrive.
10 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi Toby,
Your review truly made our day!
We’re glad we could support you in handling important paperwork with ease.
Please continue to monitor your email for any updates related to your paperwork. If you have questions, additional feedback, or need assistance, our support team is available through the following channels:
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. If I could give zero stars I would. This company is extremely deceptive in their practices and their fees. The advertisement said I could get my passport renewed for $97. What the advertisement did not say is that it was $97 for their service, plus another $130 for the passport.
Filling out their form online was extremely tedious, and more than once I was tempted to just go to my local post office, but I had already paid. Of course they have you pay up front because they don't want you to know that they're misleading you into spending extra money.
And their bot kept rejecting my picture, telling me that I had an 'extreme expression.' Even after multiple tries, it kept telling me the same thing so I finally just submitted it.
A few days later, I got materials in the mail with instructions telling me that I needed to send another $130. I didn't even know there were going to be physical materials. I used GovPlus because I thought it was cheaper and possibly going to be faster, and that my passport application would be submitted electronically. None of those things are true. It would have been much, much easier, cheaper and faster for me to just go to my local post office.
When I contacted GovPlus, first I got a bot, of course, and then I had an extremely frustrating conversation with 'Sadie' who just kept reiterating their policy. She sent me a screenshot of the pricing page, and in tiny, light gray font, at the bottom of the page, it says, "Government fees paid separately later in the application." Sadie insisted that the company is transparent, but when I asked her why that line was almost hidden, she just redirected the conversation and told me they had lots of positive reviews. I asked her a few times if I was the first person that this had happened to, and she admitted that I was not.
The conversation went on for probably half an hour or longer, and we just kept going in circles so I finally disengaged.
In the end, I ended up paying for an extremely frustrating $97 experience, and I still don't have a passport.
By the way if you look at their five-star reviews, they all look like fake. Most don't have pictures and the ones that do are either blurry or Al.
8 april 2026
Review zonder uitnodiging
Picture
I appreciate the txts to keep reminding me to send a pic!
10 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi Cheryl,
Thank you for your positive feedback.
GOV+ is designed to assist customers with organizing and completing life’s paperwork efficiently, and we’re pleased to hear your experience reflects that.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
It’s easy to use and take Apple Pay
10 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi Kevya,
We appreciate you sharing your experience.
Our goal is to provide clear, accessible support for important government paperwork, and we’re glad our service met your expectations. Our support team is always available if you need us.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Great response good chat service on…
Great response good chat service on time response customer service 👏🏾
10 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi,
Thank you for the kind review.
Helping customers navigate important paperwork with confidence and clarity remains our top priority.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
User friendly
5 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi Bob,
We’re grateful for your feedback and support.
It’s encouraging to know our approach to simplifying paperwork made a difference for you.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Easy & Convenient
The only thing I didn't like was how many times you have to retake your picture...other than that, Everything was easy & convenient...I will DEFINITELY use GovPlus Again.
9 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi,
We’re so happy to hear this!
Life’s paperwork doesn’t have to be complicated, and we’re glad GOV+ could help make things easier for you. We look forward to supporting you again in the future.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Antwoord van GovPlus
Hi,
Thanks for the great review!
Our team is always focused on making paperwork feel more manageable, and it’s great to hear that came through. Thanks again for choosing GOV+.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Simple and easy experience with Gov +
Simple and easy experience with Gov +. Would highly recommend to anyone looking for TSA Precheck or Passport
9 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi Scott,
We’re thrilled you had a positive experience.
From start to finish, our goal is to make handling paperwork less stressful and more straightforward. We look forward to supporting you again in the future.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
My first time applying for TSA Precheck
My first time applying for TSA Precheck
The application process for TSA Precheck was a breeze! I had no problem completing the application. All questions were written in a way for you to understand and information was made available to make contact with Customer Service for clarity, if needed.
9 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi Marilyn,
Your review means a lot to our team.
Everyone at GOV+ works hard to help customers move through life’s paperwork with confidence. Thank you for your support. If you ever need assistance again, we’re here to help.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
The agent or AI Bot did a great job…
The agent or AI Bot did a great job hearing my questions and guiding me through the process.
9 april 2026
Review zonder uitnodiging
Antwoord van GovPlus
Hi Stephen,
We’re glad our team could assist you.
Positive feedback like yours motivates us to continue improving how we support government paperwork needs.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
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