GPS Insight Reviews 244

The customer service team was amazing! They were very knowledgeable and helpful in getting us the GPS trackers we needed. They went above and beyond!
We needed some last-minute trackers, and they were able to process our request and get us the trackers a day ahead of schedule.

We love the whole program and the interface of it. Also the experience when we shopped around for such service was great. Very competitive. They have one of the best customer service as well.

Their programs gives great real time data with the location of our fleet. It allows us to keep our customers updated on timing of their deliveries and also helps our drivers in finding locations.

Quick service and delivery. My GSPInsight contact responds quickly and goes the extra mile to solve an issue

Support is alway very responsive to get my issues taken care of. The desktop dashboard allows me to track vehicles in real time and keep scheduled maintenance done on time.

Like how it gives a lot of date that I am looking for

Overall great experience. From the initial purchase, now over a year into our purchase. Everything is wonderful.

GPS Insight is a great platform and their customer service was amazing. The reporting system and alert system are perfect for monitor a fleet without taking up a bunch of time.

when I had issues, they responded quickly to get my installations completed.

Horrible company..the trackers do not work and you can never get any help with customer service. The customer service people are absolutely disgusting when you speak with them .

We signed up and had our cameras installed and they won’t work on our portal. The customers service is horrible. Worst company I’ve ever dealt with.

Very little wait time knew exactly what I needed help with our Geo fence. And also took care of some other problems I wasn't aware of.

Easy to navigate & user friendly.

Prompt and professional service! GPS Insight goes out of their way to make sure you are getting the most from your service. Their service enables me to manage multiple sites from a distance, so that I can ensure my own clients are satisfied.

My experience with these guys was great. Since the claim was entered, they reached out right away to schedule an appointment. I didn’t have to take the car to them, they came to me. The tech texted me when he was on his way and arrived on time. He gave me a complete explanation of what he was doing and how long it would take. It actually took less time than he had told me. He didn’t leave any wires or anything exposed. Everything was tucked up nice and neat under the dash. He was polite and thorough and professional. They even followed up shortly after the appointment to ask me about my experience. I would definitely use them again in the future.

they were quick easy to get on board with also very simple to setup overall great

Canceling is impossible!
I called on February 19th to cancel my service, I was told that someone would call me. 2 weeks later I sent an email requesting to be canceled, no response from them. Called and Spoke to Anthony, told him what steps I've already taken to cancel the service and he said he would send me an email to get the ball rolling, never got an email. I got an email this morning from Sandy stating that my CC had expired and I replied back that I have been trying to cancel this service for 2 months and she requested the emails so I sent them to her. THIS IS INSANE TO HAVE TO SPEND THIS MUCH TIME PLAYING GAMES!!!

The service was very good, prompt and worked around my availability.

Be careful. Trying to cancel is a BEAR! Then they took so long that they still charged me monthly fee. I disputed with credit card. It is shameful. Good luck getting anyone on phone to cancel. Keep emails and get ready to have to make a dispute with credit card.

Ease of use and the Google maps are great